KVR Audio

fisherKing · Post by **fisherKing** » Sat Jan 08, 2022 2:44 pm

Spitfire31 wrote: Sat Jan 08, 2022 2:29 pm Hi, I belong to the lot, too! iMac, 10.14.6, no internet problems. But when I try to open Equator2 from Connect, I get what y'all seem to be getting – "no license found". Idiocy.

Even more idiotic: when I click CONTACT SUPPORT, the page doesn't exist. Seems to be a total blackout over there. A ransomware attack, perhaps?

HOWEVER. When I launch a song I'm working on in Logic, playback of Equator2 is still working! If I open the GUI, though, I get that stupid 'no license' splash screen. But after closing it, I can still playback my Equator2 recording.

I hope that Roli makes it a matter of prestige and honour to fix this madhouse first thing Monday morning! And we should get some compensation … a free soundset or something, don't you think?

yeah... the 'contact support' button

bradkvr · Post by **bradkvr** » Sat Jan 08, 2022 4:37 pm

Try logging out of ROLI Connect and logging back in. I was seeing the same message, and that worked for me.

Spitfire31 · Post by **Spitfire31** » Sat Jan 08, 2022 4:40 pm

bradkvr wrote: Sat Jan 08, 2022 4:37 pm Try logging out of ROLI Connect and logging back in. I was seeing the same message, and that worked for me.

Sesame, open thy door!

And the door was opened.

Thank you!

LoveEnigma18 · Post by **LoveEnigma18** » Sat Jan 08, 2022 4:47 pm

bradkvr wrote: Sat Jan 08, 2022 4:37 pm Try logging out of ROLI Connect and logging back in. I was seeing the same message, and that worked for me.

Pretty sure they fixed something just now, because as I mentioned in my post on the previous page, I did the same few hours ago and it did not work. Tried again and it works now. Cheers!

Examigan · Post by **Examigan** » Sat Jan 08, 2022 5:06 pm

It's working for me now.

fisherKing · Post by **fisherKing** » Sat Jan 08, 2022 5:22 pm

yay! roli fixed this, and i can get back to work (sorry, GF)...

mmcgee20 · Post by **mmcgee20** » Sun Jan 09, 2022 12:54 pm

I'm running a 64 bit pc with Windows 10 (that I keep updated). I've also been getting the "No Valid License Found" error message since a few days ago (and without any clear explanation as to why). Within Cubase 11 the GUI will not load, but sound is being produced.
After several unsuccessful trial and error procedures (involving uninstalling/reinstalling both Equator 2 and ROLI connect), I decided to delete any and all folders related to ROLI and Equator 2. After reinstalling both, Equator 2 now is back to operating correctly. Why deleting these folders changed the outcome for the better I do not know. I agree that ROLI's support network is very flawed.

Echoes in the Attic · Post by **Echoes in the Attic** » Wed Feb 23, 2022 4:28 am

Anyone else having authorization issues? It's been working fine for me, but today I opened it up and it said not authorized. Roli connect looks normal, equator 2 is in the list. Checked MyRoli and don't see Equator 2 in my products anymore. Did it disappear? MAde a support request but this is kinda scary and very annoying that I can suddenly not have a product I own.

fisherKing · Post by **fisherKing** » Wed Feb 23, 2022 3:19 pm

Echoes in the Attic wrote: Wed Feb 23, 2022 4:28 am Anyone else having authorization issues? It's been working fine for me, but today I opened it up and it said not authorized. Roli connect looks normal, equator 2 is in the list. Checked MyRoli and don't see Equator 2 in my products anymore. Did it disappear? MAde a support request but this is kinda scary and very annoying that I can suddenly not have a product I own.

they've had a day (or 2) when the authorization wasn't working for anyone, but it's fine here (today). keep us posted on what happens (& good luck).

Echoes in the Attic · Post by **Echoes in the Attic** » Wed Feb 23, 2022 5:44 pm

fisherKing wrote: Wed Feb 23, 2022 3:19 pm
Echoes in the Attic wrote: Wed Feb 23, 2022 4:28 am Anyone else having authorization issues? It's been working fine for me, but today I opened it up and it said not authorized. Roli connect looks normal, equator 2 is in the list. Checked MyRoli and don't see Equator 2 in my products anymore. Did it disappear? MAde a support request but this is kinda scary and very annoying that I can suddenly not have a product I own.
they've had a day (or 2) when the authorization wasn't working for anyone, but it's fine here (today). keep us posted on what happens (& good luck).

After signing out of Roli Connect and back today it works fine. Don't know what that was about but this is why I hate these cloud authorization things.

jancivil · Post by **jancivil** » Thu Feb 24, 2022 1:27 am

exact same seq. of events here.
I just did this like three weeks ago, is the thing

SawtoothWavee · Post by **SawtoothWavee** » Sat Apr 02, 2022 7:41 pm

Now that the RISE 2 rollout is over, where are the much needed update to Equator 2? Four months into 2022 and nothing major and basic functions still missing lol whats going on.

Examigan · Post by **Examigan** » Sat Apr 02, 2022 7:53 pm

I am still waiting for the oscillator retrigger on/off to appear.

Examigan · Post by **Examigan** » Sat Apr 02, 2022 7:57 pm

Examigan wrote: Thu Dec 02, 2021 11:53 pm
himalaya wrote: Thu Dec 02, 2021 7:58 pm Many of these feature requests are on the to-do list. You haven't seen them implemented yet due to massive amounts of work done on some other parts of Equator2. Some huge new developments.
That’s great news, thanks for the info.

Hopefully we will see new updates soon.

kv331 · Post by **kv331** » Sun Apr 03, 2022 2:03 pm

So has anyone tried out the new Roli Seaboard hardware? Did they improve the "playability" ? Although it was a very innovative controller, very difficult to play, confirmed by professional piano players (like my jazz pianist cousin)

Roli: Equator 2 is here !