iZotope problems - Legacy download page removed & can't login.

[agharta]

Hi all,
Until recently, the legacy Exponential Audio and iZotope products could be downloaded directly from here:
https://www.izotope.com/en/products/dow ... ducts.html

Today when I tried the link, it went to a Native Instruments page and asked for a login.
It didn’t accept either my NI or iZotope login details.
On top of that, I can’t access my iZotope account on the web or via the Portal.
They seem to be either having a lazy Sunday or have a hangover from a BIG Saturday!

The legacy iZotope apps should hopefully be still accessible within their portal.
But the EA plugins are iLok so not handled by Portal.
So where can I get them from now?

Help please.

[whyterabbyt]

Not seeing that here.

Im seeing my izotope plugins as far back as Ozone3 and RX2, long-deprecated stuff like Spectron and Phatmatik Pro, and EA plugins like Excalibur when I log in. Used my izotope credentials not my NI credentials.

I had to hit 'Show More' several times for it to display everything.

[egbert101]

I tried it using my iZotope account and my old stuff is still there.

[Etienne1973]

Like OP I couldn't find the EA downloads first. I'm logged to my iZotope account @ izotope.com. Used my iZotope credentials. Can't reach the old legacy download location. But after a little search I found the following article which as we speak provides EA product downloads: https://support.izotope.com/hc/en-us/ar ... -2020年1月-

[agharta]

Thanks All.
I don't have these old EA reverbs in my account so I can't see them there.
Someone has posted direct links elsewhere.
I hope they sort out their login issue soon.

[aMUSEd]

The site is transitioning to a new merged system with NI and on a NI domain so now my Safari password manager keeps suggesting my NI password not my iZotope one so I have to force it to find the iZotope one. When I do get in I can see my products but the old purchase history is completely wiped and I can no longer see any licence information about any of my products other than the link to download Product Portal. My Loyalty Offers was also gone but that's back now but even more irrational than before, offering me 'saving's on things I already have (which may be due to the lack of a clear purchase history or evidence of actually owning any licenses).

[plexuss]

I just tried the NI link and I couldnt log in with my izotope password (or any other). After resetting the passoword I was able to get in.