Alternatives to ShareIt/MyCommerce/Digital River

[poiko]

Same boat

Did you get this email ?

Dear Mr. *ME*,

I am writing on behalf of my law firm’s client, Digital River, regarding the inquiry you submitted to Digital River’s Solution Center. We are in the process of validating invoices and claim amounts from MyCommerce publishers. Digital River intends to reach out to MyCommerce publishers, including *ME*, in the near future concerning processing invoices per contract terms. In the interim, please know that Digital River disputes the claimed debt. Should you have any questions, please direct your communications to Mr. *XXX*, Esq. and have no further communication with his client, Digital River. Mr.*XXX* can be contacted at *XXX*.

Removed personal information

[David2024]

I haven't received payments from Digital River for July, August, September, and the first week of October. If anyone is planning to initiate a class action lawsuit, please let me know in this group. I intend to participate in the collective action.

[ssec]

Same boat

Did you get this email ?

Dear Mr. *ME*,

I am writing on behalf of my law firm’s client, Digital River, regarding the inquiry you submitted to Digital River’s Solution Center. We are in the process of validating invoices and claim amounts from MyCommerce publishers. Digital River intends to reach out to MyCommerce publishers, including *ME*, in the near future concerning processing invoices per contract terms. In the interim, please know that Digital River disputes the claimed debt. Should you have any questions, please direct your communications to Mr. *XXX*, Esq. and have no further communication with his client, Digital River. Mr.*XXX* can be contacted at *XXX*.

Removed personal information

What message did you send to the via the Solution Center to get this reply? thanks

[tom2024]

Dear Mr. *ME*,

I am writing on behalf of my law firm’s client, Digital River, regarding the inquiry you submitted to Digital River’s Solution Center. We are in the process of validating invoices and claim amounts from MyCommerce publishers. Digital River intends to reach out to MyCommerce publishers,

Yeah I just got it too. In my opinion it is just designed to gain more time. The whole operation is clearly conducted from USA (they are active in the night european time).

I think that all vendors should consider filling police report on-line (they have english version)
http s://formulare.polizei.nrw

[David2024]

Rallying Vendors Affected by Digital River Payment Issues for a Class Action Lawsuit

viewtopic.php?t=614929

[zccKlompf]

Latest reply from Resolution Center:

Unfortunately, at this time, we cannot provide a specific timeframe as we are actively following up with our internal team.

[poiko]

What message did you send to the via the Solution Center to get this reply? thanks

I have sent questions about the payments in multiple cases 20-30 times since July 17. Few days ago I chatted with the AI bot 1-2 hours about the weather and life and payments until an actual human started chatting and I asked about the payments in multiple ways not getting a real answer. I opened one more case and mentiioned police and investigation. I guess the support has not been cheap if they charge 185 € / hour.

[bugsfighter]

Same boat

Did you get this email ?

Dear Mr. *ME*,

I am writing on behalf of my law firm’s client, Digital River, regarding the inquiry you submitted to Digital River’s Solution Center. We are in the process of validating invoices and claim amounts from MyCommerce publishers. Digital River intends to reach out to MyCommerce publishers, including *ME*, in the near future concerning processing invoices per contract terms. In the interim, please know that Digital River disputes the claimed debt. Should you have any questions, please direct your communications to Mr. *XXX*, Esq. and have no further communication with his client, Digital River. Mr.*XXX* can be contacted at *XXX*.

Removed personal information

Sound AI too, who will write such text in DR Support system? It should be a separate letter, besides there are no official lawsuits yet.

[bugsfighter]

Also, a victim here. 5k gone. My partner developer switched to ShareASale (Awin), if you are looking for an alternative platform.

[fuseaudiolabs]

They are now pulling the KYC move on me claiming that my details have been verified before 2022. The funny thing is that I have an email conversation with their support that resulted in a voice verification after our bank details changed in March 2022.

This is all rather ridiculous!

[tom2024]

Sound AI too, who will write such text in DR Support system? It should be a separate letter, besides there are no official lawsuits yet.

It doesn't look like AI. This new email comes from mintzandgold law firm apparently representing DR.

[David2024]

They are now pulling the KYC move on me claiming that my details have been verified before 2022. The funny thing is that I have an email conversation with their support that resulted in a voice verification after our bank details changed in March 2022.

This is all rather ridiculous!

Have you passed KYC? Did they pay you for past 3 months?

[ssec]

They are now pulling the KYC move on me claiming that my details have been verified before 2022. The funny thing is that I have an email conversation with their support that resulted in a voice verification after our bank details changed in March 2022.

This is all rather ridiculous!

Same.... we did KYC + bank etc in March 2023 and we have records to prove it... and the bank details are correct on the dashboard.... we will get our layers involved as soon as they are in breach of contract.

I really do not know what to think here... why don't they just say we are bankrupt bye bye?
Are they trying to find a buyer for what's left of their business??? Weirdest situation ever

[ssec]

Were they hacked ???

[icarmon]

Till yesterday I had 4 opened cases about this issue, they have closed 3 and let 1 opened, it seems the response is from a person not from a bot. Anyway they always provide more or less the same response without telling when the payout will be released.