I recently bought Toxic Biohazard, PoiZone and Morphine and all three have major graphic re-draw problems using AU in Live 7.0.9 on my Quad G5 along with other major issues.
Activate a plug-in so it's UI is active. Click outside the host window to the desktop. Go back to Live and the plug-in window is white with no UI. Hover the mouse over the plug-in window and parts of the UI start to draw back in when the mouse goes over the top. Happens every time in all plug-ins. I tried with the VST plug-in and this doesn't happen.
I have to also agree with ttoz. These plugs in OSX are EXTREMELY buggy. I've got the CPU spike problem too, although it doesn't happen every time. I've also got huge hanging notes that sort of get stuck in a buggy loop and drain my CPU. I have to force quit Live 7.0.9 to get out of it.
I bought these last week but I'm only getting round to using them and realising how buggy they are. I'm in two minds whether to request a full refund as they're pretty unusable as they stand (and yes I've tried the new beta versions - Biohazard is actually worse than the original download for crashing my system).
Mac Bio,, Denormals, continuing saga, EDIT, i've given up, go to hell imageline.
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- KVRian
- 676 posts since 12 Dec, 2007 from Scotland via California
Last edited by C.Bennett on Thu Aug 14, 2008 1:57 pm, edited 1 time in total.
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- Banned
- Topic Starter
- 22457 posts since 5 Sep, 2001
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- KVRist
- 151 posts since 5 Jul, 2004
We are now working to resolve these issues. These problems will be resolved during, I guess, a week or 10 days.
Author and support for ToxicIII, Morphine and PoiZone VSTi's.
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- Banned
- Topic Starter
- 22457 posts since 5 Sep, 2001
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- KVRian
- 676 posts since 12 Dec, 2007 from Scotland via California
Thanks for the update. Unfortunately I've had to shelve all three purchases as they're killing my workflow in Live. Last night I had a few instances of Biohazard and PoiZone in a track before the whole thing just went mental and I had to force quit. It doesn't happen with Live or any other plug-ins until I add an instance of anything vaguely related to an Image-Line synth.
I love the sound from these synths but at the moment they're just completely unusable for me. I'll give Maxx and the Image-Line team a chance to get to the bottom of things over the next few weeks but if the next round of updates don't fix the bugs I'm going to have to politely request a refund.
Cheers,
Colin
I love the sound from these synths but at the moment they're just completely unusable for me. I'll give Maxx and the Image-Line team a chance to get to the bottom of things over the next few weeks but if the next round of updates don't fix the bugs I'm going to have to politely request a refund.
Cheers,
Colin
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- KVRist
- 151 posts since 5 Jul, 2004
I'm currently finishing the fixes.
Just some insider info: all the problems of Mac versions of the plugins happen at old PowerPC macs. Nowdays, of Core2Duo/Quad macs and Leopard OS (after 4th system patch released) it's pretty difficult to track and resolve the problems of 5 and more years old computers. When we started over Mac versions of the plugins I was against making Universal Binaries, and suggested to release only Intel versions, because I expected these troubles. It's almost impossible to find the old hardware now (it was a long time eBay adventure when IL got PPC mac for me, also I was waiting about a month after that for OSX 10.3, which you cannot get in stores now), there are no many beta testers, etc.
What I'm going to tell now is absolutely my personal IMHO, telling it not as the developer but as just a software user, not declaing the future support of PPC versions, etc: why don't you guys simply get a modern machine?
Despite of that my IMHO, the PPC versions will be updated in nearest time.
Just some insider info: all the problems of Mac versions of the plugins happen at old PowerPC macs. Nowdays, of Core2Duo/Quad macs and Leopard OS (after 4th system patch released) it's pretty difficult to track and resolve the problems of 5 and more years old computers. When we started over Mac versions of the plugins I was against making Universal Binaries, and suggested to release only Intel versions, because I expected these troubles. It's almost impossible to find the old hardware now (it was a long time eBay adventure when IL got PPC mac for me, also I was waiting about a month after that for OSX 10.3, which you cannot get in stores now), there are no many beta testers, etc.
What I'm going to tell now is absolutely my personal IMHO, telling it not as the developer but as just a software user, not declaing the future support of PPC versions, etc: why don't you guys simply get a modern machine?
Despite of that my IMHO, the PPC versions will be updated in nearest time.
Author and support for ToxicIII, Morphine and PoiZone VSTi's.
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- KVRian
- 676 posts since 12 Dec, 2007 from Scotland via California
PowerPC machines stopped being sold about 2 years ago so I'm not quite sure why you're taking the obsolete stance. I also class my Quad G5 with 8GB ram as a pretty modern machine. It still whips the ass off the current generation of Intel Macs (below the Mac Pro line) and I also feel that the £4,200,00 I invested in it in October 2005 would see me good for a long time. The only macs that are faster than my machine are the newest Mac Pro line.
There's a hell of a lot of PowerPC mac users out there, myself included. I continue to use my G5 Quad because it runs everything perfectly. All of my current plug-ins as well as legacy stuff run great and free from the Rosetta translation layer for Intel Macs.
The ONLY thing I seem to have a problem with is my recent $234 purchase for Toxic Biohazard, Poizone & Morphine. If there were issues with the PPC architecture and ability to properly test it you should have made this clear before purchase and I would have taken my money elsewhere. I'm obviously looking forward to the updates and hope they fix the issues but I don't think it's constructive to start blaming the problem on people's 'out of date' hardware when it seems to be down to Image- Line's inability to code proper universal binaries that work the way they're meant to.
There's a hell of a lot of PowerPC mac users out there, myself included. I continue to use my G5 Quad because it runs everything perfectly. All of my current plug-ins as well as legacy stuff run great and free from the Rosetta translation layer for Intel Macs.
The ONLY thing I seem to have a problem with is my recent $234 purchase for Toxic Biohazard, Poizone & Morphine. If there were issues with the PPC architecture and ability to properly test it you should have made this clear before purchase and I would have taken my money elsewhere. I'm obviously looking forward to the updates and hope they fix the issues but I don't think it's constructive to start blaming the problem on people's 'out of date' hardware when it seems to be down to Image- Line's inability to code proper universal binaries that work the way they're meant to.
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- Banned
- Topic Starter
- 22457 posts since 5 Sep, 2001
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- Banned
- Topic Starter
- 22457 posts since 5 Sep, 2001
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- KVRian
- 852 posts since 3 Aug, 2001 from Belgium
I have uploaded new beta versions of Maxx' plugins to our Public Betas forum:
http://forum.image-line.com/viewforum.php?f=1919
http://forum.image-line.com/viewforum.php?f=1919
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- KVRian
- 676 posts since 12 Dec, 2007 from Scotland via California
I'm at the end of my tether with Image-Line. Your customer support is abysmal and I've asked for a refund twice now! The first request was met with "our developer has updated the plug-ins"... no they hadn't. I replied saying they were the same beta versions as the past month. I asked for another refund and it was met again with "our developer is updating the plug-ins and a fix will be posted tonight"... a few days later and FINALLY you've uploaded new beta versions which have gone FROM BAD to WORSE!!!!
I've tried installing them three times. Once just an upgrade over the existing install. Second time was a removal and re-install and third was an install through Pacifist. Morphine and PoiZone don't even launch with these updates.
I'll be replying to my ticket accordingly and if I don't get a REFUND in my next support request I'm not only going to get in touch with my credit card company, I'm going to forward this whole case study (a print out of this thread as well as my support requests) to trading standards. This is BEYOND A JOKE!!!!
Sincerely,
A very angry customer!
I've tried installing them three times. Once just an upgrade over the existing install. Second time was a removal and re-install and third was an install through Pacifist. Morphine and PoiZone don't even launch with these updates.
I'll be replying to my ticket accordingly and if I don't get a REFUND in my next support request I'm not only going to get in touch with my credit card company, I'm going to forward this whole case study (a print out of this thread as well as my support requests) to trading standards. This is BEYOND A JOKE!!!!
Sincerely,
A very angry customer!
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- KVRian
- 852 posts since 3 Aug, 2001 from Belgium
What type of mac do you have, what version of OSX do you use, and what version of Live do you use?
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- KVRian
- 676 posts since 12 Dec, 2007 from Scotland via California
I've already mentioned this at the top of this page: G5 Quad on Ableton Live (now 7.0.10) running on Tiger 10.4.11. It's been almost a month since I purchased this broken mess (9th August) and I've had enough! I'm not willing to waste any more of my time pissing about with this. I expect a quick response and resolution to my support ticket!reflex wrote:What type of mac do you have, what version of OSX do you use, and what version of Live do you use?
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- KVRian
- 676 posts since 12 Dec, 2007 from Scotland via California
Thankfully I finally got a sensible reply to my ticket and a long-overdue refund!
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- KVRer
- 10 posts since 6 May, 2007
hi I.m having a problem with toxic. keeps crashing logic when i close logic.
tried the new 1.02 version. but it still says 1.01. i'm using an imac intel 1.83ghz,
2g ram.
can you let me know if the plug in will be sorted.
i can't use it at all. But it sounds Great just eating to much cpu.
thanks
Dirtbci
tried the new 1.02 version. but it still says 1.01. i'm using an imac intel 1.83ghz,
2g ram.
can you let me know if the plug in will be sorted.
i can't use it at all. But it sounds Great just eating to much cpu.
thanks
Dirtbci