wtf? e-licencer problem help

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Ingonator wrote:
rob_lee wrote:Nobody had this problem in my previous post? How come it works on my laptop and not on my main DAW?

Rob
Hi Rob,

just an idea. Could you connect the USB dongle to a different USB port, maybe one which is not part of an USB Hub?


Ingo
Hi Ingo,

I tried all that mate, no dice :( I haven't even done anything to the system..
Can't see where the problem lies. The control center is the latest one but its
doing this every time now. Works perfect on the laptop both systems are x64 bit OS too as i said.

Rob

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rob_lee wrote:
Ingonator wrote:
rob_lee wrote:Nobody had this problem in my previous post? How come it works on my laptop and not on my main DAW?

Rob
Hi Rob,

just an idea. Could you connect the USB dongle to a different USB port, maybe one which is not part of an USB Hub?


Ingo
Hi Ingo,

I tried all that mate, no dice :( I haven't even done anything to the system..
Can't see where the problem lies. The control center is the latest one but its
doing this every time now. Works perfect on the laptop both systems are x64 bit OS too as i said.

Rob
Hi Rob,

especially that error message is crazy as it says that you need the latest version but that's the one you already use...
Did you press "Recover" after the session from the last video?

At the problem which i had "Recover" and a restart of the PC seemed to solve the problem.

The fact that the dongle works on the notebook is even more crazy. :cry: :help:
Ingo Weidner
Win 10 Home 64-bit / mobile i7-7700HQ 2.8 GHz / 16GB RAM //
Live 10 Suite / Cubase Pro 9.5 / Pro Tools Ultimate 2021 // NI Komplete Kontrol S61 Mk1

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Hi Ingo,

Yes i restarted the pc over and over, i tried other usb ports. As shown in the video when i install the control center and start the first time all my licences are there. As soon as i close it and re-open it the licences are gone. This doesn't happen on my laptop and they all work fine.. It's crazy yes and my head is battered lol.. No solution so far, like i say i haven't adjusted the system.

Rob

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As you got the Blue and Predator licenses on the dongle: Did you ask at the Rob PApen forum about this?

As you got a few Waldorf license there it's also possible to ask Wolfram or Stefan Stenzel... :wink: :-o :)

For Steinberg support (for e.g. eLicenser and Wavelab) you must be registeed to a "MySteinberg" account AFAIK:
https://www.steinberg.net/en/mysteinberg.html
Ingo Weidner
Win 10 Home 64-bit / mobile i7-7700HQ 2.8 GHz / 16GB RAM //
Live 10 Suite / Cubase Pro 9.5 / Pro Tools Ultimate 2021 // NI Komplete Kontrol S61 Mk1

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Ingonator wrote:As you got the Blue and Predator licenses on the dongle: Did you ask at the Rob PApen forum about this?

As you got a few Waldorf license there it's also possible to ask Wolfram or Stefan Stenzel... :wink: :-o :)

For Steinberg support (for e.g. eLicenser and Wavelab) you must be registeed to a "MySteinberg" account AFAIK:
https://www.steinberg.net/en/mysteinberg.html
Iv'e deleted all the software from my hard drives Ingo the dongle is starting to annoy me now mate.. All i will keep is Wavelab..
Cheers anyways the best solution was for me to delete the lot haha.

Rob

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rob_lee wrote:
Ingonator wrote:As you got the Blue and Predator licenses on the dongle: Did you ask at the Rob PApen forum about this?

As you got a few Waldorf license there it's also possible to ask Wolfram or Stefan Stenzel... :wink: :-o :)

For Steinberg support (for e.g. eLicenser and Wavelab) you must be registeed to a "MySteinberg" account AFAIK:
https://www.steinberg.net/en/mysteinberg.html
Iv'e deleted all the software from my hard drives Ingo the dongle is starting to annoy me now mate.. All i will keep is Wavelab..
Cheers anyways the best solution was for me to delete the lot haha.

Rob
Maybe a bit radical solution...

I would try to contact support either at Rob Papen, Steinberg or Waldorf.

BTW i think the latest versions of the Rob Papen software use a different protection now:
http://www.kvraudio.com/forum/viewtopic.php?t=215084
Ingo Weidner
Win 10 Home 64-bit / mobile i7-7700HQ 2.8 GHz / 16GB RAM //
Live 10 Suite / Cubase Pro 9.5 / Pro Tools Ultimate 2021 // NI Komplete Kontrol S61 Mk1

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i keep telling you ppl, dont buy from companies that insist on dongles, they just f**k you over :uhuhuh:

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[DELETED]

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I have just updated Predator to v1.6 and Blue to 1.9 which use the new copy protection (=serial number).

Info about the new updates and copy protection:

http://www.kvraudio.com/forum/viewtopic.php?t=215084[/quote]

This way the licenses for Blue and Predator stay at my dongle but in fact they have no use anymore.

I would recommend to upgrade too to get the Rob Papen software working again.
You need an account at the Rob PApen website for this but that should be known.


Ingo
Ingo Weidner
Win 10 Home 64-bit / mobile i7-7700HQ 2.8 GHz / 16GB RAM //
Live 10 Suite / Cubase Pro 9.5 / Pro Tools Ultimate 2021 // NI Komplete Kontrol S61 Mk1

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Yea, highly recommend to update these.

Site note: As far as I know, if you're having problems while downloading a license this is not because of the developer itself. You're actually connecting to Steinberg, not the company. Some people don't know and blame the developer or the copy protection method used. And Steinberg seems to have issues since around 2 weeks now.

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emotica wrote:Yea, highly recommend to update these.

Site note: As far as I know, if you're having problems while downloading a license this is not because of the developer itself. You're actually connecting to Steinberg, not the company. Some people don't know and blame the developer or the copy protection method used. And Steinberg seems to have issues since around 2 weeks now.
Yes but i have it all working on my laptop now with no problems at all. It's only when i plug into mt main DAW that the licences disappear from the dongle.
Iv'e tried everything and no joy :(

Rob

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Hi Rob

Just to make sure , you really should update any of our Rob Papen plugins to the latest versions, we no longer use elicenser at all.

So if you haven't alreayd, register any plugins at our website, www.robpapen.com, and then click on the "Get 1.x" , for instance 1.6 for Predator.

You'll be sent a new serial, register this, and then download the latest version, from the download page, and install it.

During installation enter the new serial, and the plugin will be unlocked.

Cheers

Jon

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