KVR Audio

jontah · Post by **jontah** » Fri May 24, 2013 7:00 pm

sockofgold wrote:
jontah wrote: 1. How do I check that in Ableton? I have literally no idea lols.
You said above that other plugins work fine with your sustain pedal--if that is the case, then answer to this is yes, you are receiving MIDI data.

Dude, seriously. You need to contact EW support.

I did an got nothing out of it, just basic question shit, hence therefore I'm here..

sockofgold · Post by **sockofgold** » Fri May 24, 2013 7:07 pm

jontah wrote: I did an got nothing out of it, just basic question shit, hence therefore I'm here..

Ah, I see. Probably should have mentioned that in the original post, but no worries.

Do you maybe have another sustain pedal you could try with Play, just for troubleshooting's sake?

Side note: I only use Play on Windows, so when I say "everything works fine here," I suppose there is that one small variable that could change things...

jontah · Post by **jontah** » Fri May 24, 2013 7:43 pm

sockofgold wrote:
jontah wrote: I did an got nothing out of it, just basic question shit, hence therefore I'm here..
Ah, I see. Probably should have mentioned that in the original post, but no worries.

Do you maybe have another sustain pedal you could try with Play, just for troubleshooting's sake?

Side note: I only use Play on Windows, so when I say "everything works fine here," I suppose there is that one small variable that could change things...

Yes! I tried with another sustain pedal too as I have 1 built in, in the keyboard itself (since it's an electric piano with MIDI USB convert), and with another external pedal. Didn't make any difference at all.

Also, it DOES work with other SAMPLE LIBRARIES such as Alicia's Keys, Emotional Piano and Piano in Blue inside of Kontakt 5, no problem there at all! In EW Play it doesn't work at all.. I don't know whats up :S

I even tried to draw in cc64 (sustain hold) in Ableton and it completely ignores that too

sockofgold · Post by **sockofgold** » Sat May 25, 2013 1:18 am

Sorry man, I really don't know. I just tested again on my end, and sustain works flawlessly for me (on Windows)--going by everything you said, I really just can't see what the issue could be.

If support didn't have you do it, it might be worth uninstalling and re-installing Play. I know with the Windows installer, it comes with its own uninstaller that clears all of Play's settings and files (i.e. better than uninstalling through Windows), but I'm not sure if there is a utility including with the Mac version.

You might also find more people using Play on a Mac at vi-control or Gearslutz if you don't get anyone else chiming in here.

Beyond that, I am stumped, and I will have to wish you best of luck. Sorry you're having issues.

East West Pianos full sustain pedal not working..