Recommendations for getting onto Spotify, Apple Music etc
-
iMusicianOfficial iMusicianOfficial https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=746324
- KVRer
- 1 posts since 23 Mar, 2025
Hello everyone, we appreciate you bringing those points to our attention, even though the original post is a bit older. We understand your feedback and want to assure you that providing excellent customer support is a top priority for us. We're proud of our team's high approval rating and their ability to assist in 6 languages, and we continuously strive to address all questions and issues thoroughly.
We also want to acknowledge that mistakes can happen, and we have a dedicated Artis & Relations team that closely monitors feedback like yours. This helps us identify areas for improvement and ensure our support is always getting better.
We also offer a pay-per-release option, similar to CD Baby. Furthermore, we're committed to keeping your music available online indefinitely and distributing it to over 200 stores, including specialized platforms for genres like classical and electronic music.
We value all feedback, as it helps us grow. We've been working hard on platform improvements, and many of the common bugs mentioned previously have been resolved in the last year. We're always looking for ways to enhance the iMusician experience for everyone.
We also want to acknowledge that mistakes can happen, and we have a dedicated Artis & Relations team that closely monitors feedback like yours. This helps us identify areas for improvement and ensure our support is always getting better.
We also offer a pay-per-release option, similar to CD Baby. Furthermore, we're committed to keeping your music available online indefinitely and distributing it to over 200 stores, including specialized platforms for genres like classical and electronic music.
We value all feedback, as it helps us grow. We've been working hard on platform improvements, and many of the common bugs mentioned previously have been resolved in the last year. We're always looking for ways to enhance the iMusician experience for everyone.
- KVRian
- 1166 posts since 20 Oct, 2023
You guys are providing awesome customer support responding almost three years after the fact.iMusicianOfficial wrote: Sun Mar 23, 2025 7:02 pm Hello everyone, we appreciate you bringing those points to our attention, even though the original post is a bit older. We understand your feedback and want to assure you that providing excellent customer support is a top priority for us.
Roughly three years after the fact.We're proud of our team's high approval rating and their ability to assist in 6 languages, and we continuously strive to address all questions and issues thoroughly.
...who are about 3 years behind.We also want to acknowledge that mistakes can happen, and we have a dedicated Artis & Relations team that closely monitors feedback like yours.
In roughly three year increments.This helps us identify areas for improvement and ensure our support is always getting better.
Every three years.We value all feedback
Last edited by VOODOO U on Sun Mar 23, 2025 8:24 pm, edited 1 time in total.
- addled muppet weed
- 111283 posts since 26 Jan, 2003 from through the looking glass
they've been busy 
- KVRian
- 1166 posts since 20 Oct, 2023
So.if you had an issue with - say - a DAW, and you contacted support to help solve the issue, would you say "they've been busy" if you got a response three years afterwards?
I went with Rites Of Spring's post.
- addled muppet weed
- 111283 posts since 26 Jan, 2003 from through the looking glass
i would if i was being snarky