KVR Audio

shanecgriffo · Post by **shanecgriffo** » Mon Jun 21, 2010 4:01 pm

Integratron wrote:I just called Cakewalk and they said that there was a giltch in the server and that they will have my serial number to me today. If you are still waiting, perhaps a call to them will help.

hmm, not from australia!
just tell 'em i'm waitin' if you call..

Integratron · Post by **Integratron** » Mon Jun 21, 2010 4:32 pm

shanecgriffo wrote:
Integratron wrote:I just called Cakewalk and they said that there was a giltch in the server and that they will have my serial number to me today. If you are still waiting, perhaps a call to them will help.
hmm, not from australia!
just tell 'em i'm waitin' if you call..

If you can logon to KVR, you ought to be able to email their tech support:
http://www.cakewalk.com/

scalawag · Post by **scalawag** » Mon Jun 21, 2010 4:45 pm

I emailed them yesterday and they didn't respond yet!

Integratron · Post by **Integratron** » Mon Jun 21, 2010 5:08 pm

scalawag wrote:I emailed them yesterday and they didn't respond yet!

I called them and they seemed to have the situation under control. When I called, I gave them my order number. I'd suggest that when you call or email, be sure to give them your order number. Good luck. I called them about two hours ago. I'll post here as soon as I get my SN. Good luck.. to all of us!!!!

Steplton · Post by **Steplton** » Mon Jun 21, 2010 5:08 pm

Integratron wrote:If you can logon to KVR, you ought to be able to email their tech support:
http://www.cakewalk.com/

Aha-aha...
After sending support request:

Code: Select all

The page you have requested either does not exist or is temporarily unavailable.

Windows2000-web-server

VSTJuNkiE · Post by **VSTJuNkiE** » Mon Jun 21, 2010 5:18 pm

Does any1 know if there's a way to save an entire bank at X2 oversampling? Instead of going through each individual preset and selecting X2 oversampling? Been through one bank already and not looking forward to other 15 or 20 that I have!

Integratron · Post by **Integratron** » Mon Jun 21, 2010 5:23 pm

Steplton wrote:
Integratron wrote:If you can logon to KVR, you ought to be able to email their tech support:
http://www.cakewalk.com/
Aha-aha...
After sending support request:
Code: Select all
The page you have requested either does not exist or is temporarily unavailable.
Windows2000-web-server

Try this: http://store.cakewalk.com/

Steplton · Post by **Steplton** » Mon Jun 21, 2010 5:30 pm

Integratron wrote:
Steplton wrote: Windows2000-web-server
Try this: http://store.cakewalk.com/

OMG...

I CAN be authorised on a site. But I CAN'T send the request to support service because of a site error.

scalawag · Post by **scalawag** » Mon Jun 21, 2010 6:30 pm

Integratron wrote:
scalawag wrote:I emailed them yesterday and they didn't respond yet!
I called them and they seemed to have the situation under control. When I called, I gave them my order number. I'd suggest that when you call or email, be sure to give them your order number. Good luck. I called them about two hours ago. I'll post here as soon as I get my SN. Good luck.. to all of us!!!!

I did put Order Number in the email.
I don't want to spend money on a call since i'm not from USA.

Yuroun · Post by **Yuroun** » Mon Jun 21, 2010 6:40 pm

scalawag wrote: I did put Order Number in the email.
I don't want to spend money on a call since i'm not from USA.

I have the same problem

jsp1979 · Post by **jsp1979** » Mon Jun 21, 2010 7:03 pm

VSTJuNkiE wrote:Does any1 know if there's a way to save an entire bank at X2 oversampling? Instead of going through each individual preset and selecting X2 oversampling? Been through one bank already and not looking forward to other 15 or 20 that I have!

Not sure about 2x oversampling, but for banks which have the lowest setting by deafult (which is a number of old banks), you can use the demo to get them all up to 1x simply by saving the bank in the demo. The same trick might work for 2x oversampling.

See the Cakewalk thread below:

http://forum.cakewalk.com/tm.aspx?m=113 ... a+overload

kev.str0be · Post by **kev.str0be** » Mon Jun 21, 2010 7:13 pm

living in the uk tried phoning, on hold and no answer for like 10 minutes, tried again like 20 minutes later, same thing. It says its been "shipped" "18/6/10"

audiojunkie · Post by **audiojunkie** » Mon Jun 21, 2010 7:26 pm

VSTJuNkiE wrote:
androidlove wrote:i called cakewalk when i didn't get mine. they sent one right out. the automated one arrived a few hours later
+1 (again)

Seriously ppl just call that's what I did. Got my serial over teh phone. Quick, painless and best of all NO WAITING!

Actually, based on this advice, I called, and was told that they are having a problem with their serial number server, and that they should have it fixed within an hour. This was five hours ago.

I still don't have my serial number.

To give credit where credit is due, they are probably still having problems with their server. I just wish I could have had the same experience that you did.

--Sean

anzoid · Post by **anzoid** » Mon Jun 21, 2010 7:27 pm

I posted in the other thread about Z3ta+ that I've received my serial number but only found out by logging into http://store.cakewalk.com and going to "My Registrations".

May be worth a try for those who are still waiting. I've yet to receive any kind of e-mail, either the original one after I purchased or a response to the one I sent through the customer service form.

audiojunkie · Post by **audiojunkie** » Mon Jun 21, 2010 7:37 pm

anzoid wrote:I posted in the other thread about Z3ta+ that I've received my serial number but only found out by logging into http://store.cakewalk.com and going to "My Registrations".

May be worth a try for those who are still waiting. I've yet to receive any kind of e-mail, either the original one after I purchased or a response to the one I sent through the customer service form.

Just checked--it's not there. No such luck for me......

--Sean

Cakewalk sells Z3ta+ for $20