Crysonic Apology

[Mister Gibson]

You just never can please everyone...

[newsie]

http://www.wisebread.com/let-things-go

Let things go
Posted February 5, 2008 - 12:54 by Philip Brewer in Health and Beauty, General Tips

Two of the unhappiest people I ever knew lived in the apartment below mine when I lived for two years in Salt Lake City. They acted as on-site managers--collected rent checks in exchange for a break on their own rent. I didn't have any real visibility into their financial situation; they seemed to be getting by, but at a pretty low standard of living. Like many unhappy people, though, they had a well-worn story of woe. They told it to me the very first time we met.

There's nothing wrong with a story of woe. We all have one. Most of us have more than one. But their story wasn't about their current problems. Their story was that some two decades earlier, they had sold a few acres of land in central Florida, land that later became part of Walt Disney World. They figured they'd probably been cheated, or at best were terrible unlucky.

That experience seemed to have colored their whole life. Every day was a day that they could have been--would have been, if not for bad people and bad luck--rich.

I've known other people like that. They viewed everything through the prism of something gone wrong. In some cases, the bad thing was a real trauma--a crippling accident, growing up without a parent, the loss of a lover or sibling or child--but often, as in the case with my neighbors, it seemed to be less than that. All that had really happened to them was that an opportunity for great good fortune had come close, but had missed them. It was like standing next to the guy who bought the winning lottery ticket. But in their eyes, not being super-lucky was somehow the same as having been very unlucky.

My experience is that you can't really be happy until you can let these things go.

In many cases the people in question may be clinically depressed and need to get proper medical attention, after which issues like these that seem to cloud their lives will just clear up on their own. If that's your situation, by all means, get the care you need. Great strides have been made in treating depression in the past twenty years or so, in the form of modern antidepressants and various kinds of therapy.

Looking in from the outside, though, it seems that a lot of these cases aren't that. They're just people getting stuck on what might have been and finding it hard to accept that things are as they are.

When this isn't a medical issue, I think there's a spiritual component to getting past such things--what you're looking for here is grace, and offering forgiveness to those around you is going to help as much as anything. Personally, I find that Buddhist practice is of help here. The way not to live in the past is to practice mindfulness--put your attention on where you are now. The first step to forgiving others is to feel compassion for them. Rather than feeling bitter over missed opportunities and past ill-use, chose to feel gratitude for the opportunities that weren't missed and the times that people and fate treated you kindly.

Those are the tools that I use when I need to let things go.

[BERFAB]

Well, I don't think you can kick a company for TRYING to do something. There's nothing wrong with asking for forgiveness AND trying to build a new userbase with a nice giveaway.

Some customers won't come back. Reading what Compyfox and others have experienced, I can't blame them in the slightest for sounding the alarm. And that's their right.

But as a member of this community, I also appreciate that they are allowed to express their views and inform the rest of us so that we may decide on our own how to proceed.

Like a lot of folks here, I'm personally in a pretty cushy position. I have no history with the company, and I'm being given an opportunity to check out their wares for a pittance. Very easy decision.

But others have a more complicated relationship with the company that may or may not be salvageable. Either way, I wish all involved the best.

-B

[newsie]

Well, I don't think you can kick a company for TRYING to do something. There's nothing wrong with asking for forgiveness AND trying to build a new userbase with a nice giveaway.

Some customers won't come back. Reading what Compyfox and others have experienced, I can't blame them in the slightest for sounding the alarm. And that's their right.

But as a member of this community, I also appreciate that they are allowed to express their views and inform the rest of us so that we may decide on our own how to proceed.

Like a lot of folks here, I'm personally in a pretty cushy position. I have no history with the company, and I'm being given an opportunity to check out their wares for a pittance. Very easy decision.

But others have a more complicated relationship with the company that may or may not be salvageable. Either way, I wish all involved the best.

-B

Understandable. But when certain users are always on the negative side of most discussions, it's easy to see a pattern. Also remember there are two sides to every story. I'm sure both parties are guilty of regrettable actions. But, to put it all into context, we are talking about software not a life threatening matter. There really is no need to remain disgruntled, especially when the other half is making an apology. In addition, as an act of good will, offering something above and beyond what is necessary. To some, they would rather remain angry in the past, then to move happily into the future.

[eduardo_b]

Of course, no one has to conform to anyone else's pov on this or any other topic. To me the issue is more about unrelenting negativity. The past will either also be the future or simply be the past. Crysonic foolishly made promises it couldn't keep. They're now trying to make it "right" as best they can. If this is unsatisfactory, move on, because nothing is going to change this story.

[daxliniere]

Just got a complimentary copy of Sindo 3.5
Seems like a pretty cool tool.

Thanks guys!

[Coolredguitar]

I received my complimentary copy of Spectralive NXT 3.5 yesterday and am looking forward to trying it out in a mix soon. Thank you Crysonic!

[bduffy]

Hey, Duffy -- Pricing has always been extremely variable for Crysonic. If you're interested in nXtasy, it's part of the AudioMidi $20 No-Brainer deal.

...Which has just added an extra third plug, for whatever reason...

http://www.audiomidi.com/Crysonic-No-Br ... 13736.aspx

Incidentally, I got in on one of their promos at the very beginning, three or so years ago, which qualified me as a former customer. I sent off last week for the free 'apology' plug, and got the download info and serial number in about 12 hours. Part of the email they sent requested that I mention it here, and that seems like a reasonable request to me. At this point, they seem to be working to do the deal that they said they would.

Hey thanks for the info, GreyLion. Sorry it took me so long to respond, I just don't seem to get email notifications anymore (contributing in part to my long absence!)...strange....

So as we all know now, they are indeed honoring the letter of their deal, and I just got a copy of NxTasy V3, and got it quickly. I got to say, it's quite the turnaround for these guys. Between this and the audioMIDI.com deal, I don't know how they're going to make any money! I guess the plan is to snare (and re-snare) new customers.

Thanks, Crysonic. I think we can move on now.

[mljung]

Hi Teksonik,

This is a great idea and I will contact Ben soon to see if they can help us. It will certainly make our Job a little easier and will be a tremendous help for all our current users.

Any news on this [Crysonic support Forum]...?

+

[t-willy]

rec'd my free copy of Spectralive 3.5 from Crysonic. i was a Spectralive 1 and 2 customer from back in the day.

Had to request it twice since I had their email on my blocked senders list....

got everything quickly. went ahead and grabbed the audiomidi deal as well - figured 3 plugs for $20? why not.

cool move on Crysonic's part in my opinion.

lates

t-willy

[eduardo_b]

Hi Peevy2000

As we have asked on many occasions we would appreciate keeping this thread free from support inquiries regarding individual plug-ins. We have received your e-mail and have now responded to it. We were not sure what you meant initially as the picture was not showing.

We are aware of this issue and it is an easy fix and should be available in the next couple of days. Thanks,

Jay
Crysonic

Will you be posting availability here or...?

[Aloysius]

Had to request it twice since I had their email on my blocked senders list....

[an-electric-heart]

I have to say thanks to Crysonic

I own New B, Spectralive NXT and there compressor and have never had any problems the company personaly, I just got a free copy of Spectralive NXT 3.5 so I just wanted to thank them in front of everyone because it is something I will use in every mix

Cheers Crysonic!

[Teksonik]

koolkeys: Like the old saying goes, "no good deed goes unpunished".

I personally don't see the "good deed".

[ckeyser]

Thanks Crysonic!!

If it was not for this thread I would not have discovered these great plugins!
I bought the no brainer deal, got my free gift and could not resist to buy another plugin that I was impressed with and I'm sure I am going to add to this collection in the future.

I must add, there service and turn around time was excellent in responding to my orders.

Well done guys!
Conrad