KVR Audio

Guillermo Navarrete · Post by **Guillermo Navarrete** » Tue Oct 29, 2013 8:23 am

Hello,

Compyfox wrote:
Guillermo Navarrete wrote: However, what is known so far is that all Steinberg software products (except for Cubase LE / AI / Elements 7.0.6) are affected by an issue with the CoreAudio2ASIO component when using audio hardware in class-compliant mode which may lead to dangerous digital noise.
Is that also a confirmation for the bug reports and test results I filed?

Because it also boils down to drivers/the ASIO component. Again, my tech told me to roll back drivers (if possible, no success so far without reinstall) to pre v3.14 (RME HDSPe, lowest version still listed is Version 3.085 from 09.05.2011) on Windows.

If so, I'll join in with TheoM:
"That has to be fixed. Fast."

More like, lightning fast!

No, it has nothing to do with your Bug reports this is a Mac only issue, CoreAudio2 drivers are Mac only, and it is a Mavericks problem only.

Best regards,
GN

Compyfox · Post by **Compyfox** » Tue Oct 29, 2013 1:14 pm

*sigh*

I know that CoreAudio2 is Mac only - I can read, and I can use both types of rigs. But seriously GN... tell me in my face, am I stupid or something?

You (as representative) pretty much admitted that you (the company) have a severe issue with ASIO drivers. But officially, and apparently, only for Mac - and "only" for 10.9 Mavericks! (not before!)

I tested by rear end off for you, and the tech that was directed to me confirmed strange behaviors. Now I even have a lot of developers (for whom I test for) on my side as well, strangely experiencing similar problems (if not worse). Then you make that news bit public and you still say "there's nothing wrong" and "it's not the same issue - and you're on Windows"?

Since you probably still monitor my reports through the support system, you should already know that the last answer was more than dissatisfying. And actually contradicting with the findings that both my tech and I encountered.

So who's the fool in here?

standalone · Post by **standalone** » Tue Oct 29, 2013 5:03 pm

I think you are overacting as usual. The response from the Steinberg representative was aseptic and clear.

Compyfox · Post by **Compyfox** » Tue Oct 29, 2013 5:12 pm

Clear for Mac users, clear in terms of "If you don't use Mac, no concern for you"

Unclear in actually answering my question(s) with the filed reports. Take it as you will. Still won't let myself be put off by "it's your rig, not our fault!".

standalone · Post by **standalone** » Tue Oct 29, 2013 5:29 pm

That's a different story. You mix too many things in your posts about Cubase: Bugs, feature requests, complains about changes, complains about their support...

Here you asked:
"is that CoreAudio2 issue a confirmation for my bug reports".

Response:
"No, it's Mac only. CoreAudio2 is only for Mac and our problems affect only Mavericks".

At least this time, it has nothing to do with "it's your rig, not our fault!".

murnau · Post by **murnau** » Tue Oct 29, 2013 5:43 pm

standalone wrote:Here you asked:
"is that CoreAudio2 issue a confirmation for my bug reports".

Response:
"No, it's Mac only. CoreAudio2 is only for Mac and our problems affect only Mavericks".

At least this time, it has nothing to do with "it's your rig, not our fault!".

Actually he asked: is that also CoreAudio2..

..which make the answer not so clear as you suggested.

SODDI · Post by **SODDI** » Tue Oct 29, 2013 5:49 pm

It's surprisng that this bit of news didn't make it into KVR's news section on October 23rd.

standalone · Post by **standalone** » Tue Oct 29, 2013 6:02 pm

murnau wrote:
standalone wrote:Here you asked:
"is that CoreAudio2 issue a confirmation for my bug reports".

Response:
"No, it's Mac only. CoreAudio2 is only for Mac and our problems affect only Mavericks".

At least this time, it has nothing to do with "it's your rig, not our fault!".
Actually he asked: is that also CoreAudio2..

..which make the answer not so clear as you suggested.

"Is that also a confirmation for the bug reports and test results I filed?

Because it also boils down to drivers/the ASIO component."

I don't read it that way, but who knows?

Compyfox · Post by **Compyfox** » Tue Oct 29, 2013 7:20 pm

Actually, I think the ASIO system of the 32bit engine is borked.

Why? I did another dive into C7 x64 and the ASIO is not only more stable, it's also lower with most plugins. Steinberg asked me several times now to move to x64 rather than sticking with x86. A project which takes a lot of time and maintenance over on my end (not to mention, in terms of backwards compatibility to have both the 32bit and the 64bit versions installed!).

I guess this is the beginning of the end of Cubase being also available in 32bit. If they'd only admit it that they messed up, for §=$)("§/ sake!

Now if only the VST3 Audio Forward Bug in Wavelab would vanish... I can slowly start to move. Have to even.

But... all my old projects are then non usable anymore (Cubase doesn't seem to use an auto-bitbridge or something).

SODDI · Post by **SODDI** » Tue Oct 29, 2013 7:32 pm

I've been running x64 since i installed it - ran x64 on 5.5.3, too.

I still have problems (and since the last tweak don't know when the next one is going to surface) and I lost 75% of the x32 plug-ins I could still run in 5.5.3. The bridge is less tolerant in Cubase 7.

Compyfox · Post by **Compyfox** » Tue Oct 29, 2013 7:48 pm

I don't even know where it's located, and I kind of expected a simple (or even possible(!)) switch from 32bit projects to 64bit without redoing everything from scratch.

"Cubase is carefree" - apparently not.

lotus2035 · Post by **lotus2035** » Tue Oct 29, 2013 8:04 pm

So you guys gonna change the mixer back to the proper one or what? Cheers.

SJ_Digriz · Post by **SJ_Digriz** » Tue Oct 29, 2013 8:06 pm

lotus2035 wrote:So you guys gonna change the mixer back to the proper one or what? Cheers.

I wish ...

Compyfox · Post by **Compyfox** » Tue Oct 29, 2013 8:30 pm

Okay, I take that back. I could find the "bitbridge", which is actually an automatic process as soon as I implement the VST folder for 32bit plugins into Cubase.

But... as expected, it doesn't work with everything. Some Slate Plugins don#t work (show as missing), Thrillseeker XTC Blue doesn#t work, HOFA's Goniometer doesn't work, neither does POISE (which is known by the dev, and there's an x64 version as well). And that's just for this project.

The load is still crap with 32bit plugins, btw.
Next Cubase, dropped 32bit! Pretty sure of that... all warning lights are on currently.

CableChannel · Post by **CableChannel** » Tue Oct 29, 2013 8:35 pm

TBH I have already adjusted to the new mixer. Have to say that I never had 6.5 so I don't have a comparison.

I agree the insert handling is a joke. If a GUI designer was involved with that I would like to see his diploma.
Insert handling has to be improved. But otherwise the new mixer is not too bad after all, my 2 cents.

Things I hate about... - Cubase 7