I remember having problems with the Cubase VST 5.x dongle when trying to use the printer (connected to the dongle) then launching Cubase VST would often produce errors relating to the protection device.
As I understand it the license can be transferred to either a blank USB dongle from your steinberg distributor or any other steinberg USB dongle with another licence already on it.
Steinberg customer survey
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- something special
- 8629 posts since 16 Mar, 2002 from Birmingham, Alabama
maybe I never had problems because I never had a printer hooked up.cold c wrote:I remember having problems with the Cubase VST 5.x dongle when trying to use the printer (connected to the dongle) then launching Cubase VST would often produce errors relating to the protection device.
As I understand it the license can be transferred to either a blank USB dongle from your steinberg distributor or any other steinberg USB dongle with another licence already on it.
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- KVRAF
- 19156 posts since 13 Feb, 2003 from Vancouver, Canada
Yeah, you could get some real problems once you actually had to pass other information through the dongle. At work we had one Cubase dongle and the Nuendo dongle plugged into each other, and come to think of it, Cubase just refused to open eventually (explains how Nuendo caught on!).
Come to think of it, using printer ports was just an awful idea. We also have a MOTU timepiece at work which communicates through the LPT port. It's never worked properly. I just I could talk them into upgrading it!
Come to think of it, using printer ports was just an awful idea. We also have a MOTU timepiece at work which communicates through the LPT port. It's never worked properly. I just I could talk them into upgrading it!
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- KVRian
- Topic Starter
- 1325 posts since 6 Mar, 2001 from London, UK
You're quite wrong about that. The questionaire is about market segmentation. Steinberg tends to chase newer vertical markets than older markets with existing customers. The question is, if the earlier parts of the survey indicate you are in a market segment they want to target and you have either strongly positive or negative views, those comments will be paintakingly analysed by marketing experts to help construct a campaign and advise Steinberg of their market challenges.TeeLangSun wrote:That survey wasn't asking the community for help. It was a survey to find out how to better target customers. That last part (comments section) was just there to make you think that you haven't totally wasted your own time. Most likely, no person will read any of it and probably no database can extract useable information out of it. Normally, companies have to give people something for free to get this valuable information out of them. Where you shop for music gear, how often, what magazines do you read, how old are you and what's your gender, what country are you in, which Steinberg products do you already own etc. Once they throw all this information into a database, they will be able to better determine who is buying what products from where and how often.CorrosiveGod wrote:Well they need to do something about how bad the GUI has become. It's about time they asked the comunity for help.bduffy wrote:Great. Now Steinberg's gonna think that everyone wants Cubase to be like EnergyXT or something...
So, for example, knowing that you like rock, spend a thousand euros a year on softs and read Sound on Sound does nothing to help phrase an advertising campaign that persuades you to spend on them. Unless of course, they're just simply targeting the most product-ignorant potential market base they can find - and I don't think that exists anymore, the vertical markets have gone.
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- KVRAF
- 9064 posts since 1 Aug, 2003
I'm sorry to hear you didn't get SX working after all your attempts.bluedad wrote:I've got a hardware issue with Cubase that has left Steinberg and M-Audio pointing fingers at each other.
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- KVRAF
- 9064 posts since 1 Aug, 2003
I did. I couldn't connect anything to it or it would fry. (It's a parralel port dongle, normally you should be able to connect e.g. a printer to it)vtx wrote:did you ever have problems with the dongle bluedad
that wasn't a usb dongle eh
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- KVRist
- 255 posts since 13 Apr, 2005
little do you know it's only up for marketing purposes, with the design team never reading the survey 
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- KVRAF
- 9064 posts since 1 Aug, 2003
It crossed my mind as I typed my survey comment.jasonsantiago wrote:little do you know it's only up for marketing purposes, with the design team never reading the survey
I reckon it's worth the risk. Anyway, Steinberg should be STOOOPID if they didn't read the feedback. It's not like Cubase is the innovative package nowadays. Steinberg is so focused on emulating hardware studio's they forget to mind musician's needs in a innovative way.
The survey multiple choices seem to be put together without much effort to do it right. Steinberg, Steinberg...
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- KVRAF
- 19156 posts since 13 Feb, 2003 from Vancouver, Canada
I dunno - I kind of enjoyed it. It beats "what telephone service provider are you currently using?"