Image Line

reflex · Post by **reflex** » Tue Sep 09, 2008 6:47 am

We're working on this.

dirtboy1990 · Post by **dirtboy1990** » Tue Sep 09, 2008 4:30 pm

reflex wrote:We're working on this.

sweet. Can't Wait.

reflex · Post by **reflex** » Wed Oct 01, 2008 11:50 am

Can you try the newly released version from http://www.image-line.com?

dirtboy1990 · Post by **dirtboy1990** » Wed Oct 01, 2008 7:11 pm

reflex wrote:Can you try the newly released version from http://www.image-line.com?

hi tried the new version works sweet but no presets downloads em but can' seem to find them
I had a folder with them in. In my presets folder. but it can't find them.
so i deleted it and tried again hoping it would put a new folder there.
No Joy.
Am i doing something wrong
thanks again Great work on sorting it out.

reflex · Post by **reflex** » Wed Oct 01, 2008 7:37 pm

dirtboy1990 wrote:hi tried the new version works sweet but no presets downloads em but can' seem to find them
I had a folder with them in. In my presets folder. but it can't find them.
so i deleted it and tried again hoping it would put a new folder there.
No Joy.
Am i doing something wrong
thanks again Great work on sorting it out.

This is in OSX with Logic?

What if you search your computer for the name of the presets you downloaded? Does it find them anywhere?

dirtboy1990 · Post by **dirtboy1990** » Wed Oct 01, 2008 9:55 pm

reflex wrote:
dirtboy1990 wrote:hi tried the new version works sweet but no presets downloads em but can' seem to find them
I had a folder with them in. In my presets folder. but it can't find them.
so i deleted it and tried again hoping it would put a new folder there.
No Joy.
Am i doing something wrong
thanks again Great work on sorting it out.
This is in OSX with Logic?

What if you search your computer for the name of the presets you downloaded? Does it find them anywhere?

hi
yeah i'm on OSX 10.4
no tried a search with spotlight no joy.
thanks for the quick reply

reflex · Post by **reflex** » Thu Oct 02, 2008 6:30 am

Does the download manager show them as downloaded, or with an error?

FatFreddy · Post by **FatFreddy** » Thu Oct 02, 2008 11:33 am

I have had the same problem with the download manager, using Logic on OSX latest version. They appear to download, the manager does not report an error, and lists them as finished. They do not show up in the browser, and they are not in the presets folder. The crash on close issue is gone, I tried in Logic and Renoise. Renoise gives a zipper noise on changing presets, but not in Logic. I have had Toxic since version 3 first came out, but moved to Mac 18 months ago, the real problem I have is the CPU usage on the Mac version seems very high, a typical pad using 3 or 4 notes will go over 40%, sustained chords will cause cracks and pops. I found on PC the CPU was a bit high, but useable.

dirtboy1990 · Post by **dirtboy1990** » Thu Oct 02, 2008 2:33 pm

reflex wrote:Does the download manager show them as downloaded, or with an error?

It shows them as downloaded.

reflex · Post by **reflex** » Thu Oct 02, 2008 2:37 pm

Do you have Morphine? If so, does downloading from it work?

If it doesn't work, could you try from the standalone version of Morphine?

dirtboy1990 · Post by **dirtboy1990** » Thu Oct 02, 2008 4:55 pm

Hi No i don't Own Morphine. in my application support folder>ImageLine Folder> downloader folder> Downloads folder i have direct wave.txt
fpc.txt
synthmaker txt
toxic bio txt
is this meant to be there
I've repaired permission's
still no joy

reflex · Post by **reflex** » Mon Oct 06, 2008 7:07 am

dirtboy1990 wrote:in my application support folder>ImageLine Folder> downloader folder> Downloads folder i have direct wave.txt (...)

Yes, those files are meant to be there.

Can you give me some more info about your computer? What version of OSX do you have? What kind of mac?

dirtboy1990 · Post by **dirtboy1990** » Mon Oct 06, 2008 12:48 pm

reflex wrote:
dirtboy1990 wrote:in my application support folder>ImageLine Folder> downloader folder> Downloads folder i have direct wave.txt (...)
Yes, those files are meant to be there.

Can you give me some more info about your computer? What version of OSX do you have? What kind of mac?

I'm on 10.4.11 and it's imac intel core duo 1.83ghz 2 gig ram. it works fine peaks when first used but ok. just can't download the other patches. thanks

ObsoleteAcc99 · Post by **ObsoleteAcc99** » Sat Jan 10, 2009 8:57 pm

[DELETED]

mw · Post by mw » Sat Jan 10, 2009 9:30 pm

Similar experience here with Directwave. I just don't even bother using it. They always say "the fix is coming soon", years later and its still broken and no Mac version as promised anywhere soon. It's going to be hard for me to ever buy anything else from them. Why waste money on something if it doesn't work and it won't be fixed. Some software companies really have you buy the b*lls! They can take your money, make their own rules and leave you out in the cold.

Sorry you are having so many problems. I know the frustration with the "the fix is coming soon" motto. My advice, get out while you can and press for a refund!

Imageline... stop rushing releases and work on fixing what you have. Responses like "I'm really busy right now, I don't know when I'll be able to get around to fixing that" shouldn't be part of your tech support.

Image Line

KVR Audio

Mac Bio,, Denormals, continuing saga, EDIT, i've given up, go to hell imageline.