KVR Audio

rob_lee · Post by **rob_lee** » Wed Apr 15, 2009 2:14 pm

bullshark wrote:
rob_lee wrote:Yeh Dave

i contacted cakewalk and here's what they said..

no refund whether credit card or not was used..they say how are we to know that you did'nt keep a copy for yourself...
That's one of the stupidest thing I've ever read, and a frigging insult.

I you were a software thief, why the heck would you purchase it in the first place when a Google search can find it free in 0.97 seconds?

And accusing an actual paying customer of potential thievery when they're the ones doing illegal things? (the no-resale policy is illegal in many countries, including your's truly).

When I read things like that I wonder why the heck am I sending money to software dev in the first place. Thankfully, there are some left that still treat their customers with a minimum of respect.

i think they were pissed because i must have emailed them about 5 times about not being able to see my registrations etc...and when i told them it was no use to me not having a stable product for my work they stopped answering

i mean i even had to record a rough demo of my soundbank in sonar 8.0.2 for my sylenth soundbank so i was just playing the presets live changing the programs on the fly as i could'nt rely on the damn thing with audio drop outs constantly..then after all that 8.3 came out and everything was ok but by then i had already ordered Cubase again..and im sticking with it now hehe.
cheers
rob

druid · Post by **druid** » Wed Apr 15, 2009 2:31 pm

With all due respect, you keep skirting around what daverich keeps telling you to do. Don't deal with Cakewalk; if you want a refund (assuming what daverich says is true; I don't live in the U.K.) go to the RETAILER you bought it from. The RETAILER. Ask THEM for the refund. Cakewalk won't refund you for something you never paid to them.

Go where you bought it, and tell them you want a refund. That's what he's saying. Each time after you respond with how Cakewalk says no. It's not Cakewalk you need to deal with, it's the retailer.

No offense intended; it's just really frustrating reading someone trying to help and the message not getting through at all! Hope this has helped make it clear.

rob_lee · Post by **rob_lee** » Wed Apr 15, 2009 2:34 pm

druid wrote:With all due respect, you keep skirting around what daverich keeps telling you to do. Don't deal with Cakewalk; if you want a refund (assuming what daverich says is true; I don't live in the U.K.) go to the RETAILER you bought it from. The RETAILER. Ask THEM for the refund. Cakewalk won't refund you for something you never paid to them.

Go where you bought it, and tell them you want a refund. That's what he's saying. Each time after you respond with how Cakewalk says no. It's not Cakewalk you need to deal with, it's the retailer.

No offense intended; it's just really frustrating reading someone trying to help and the message not getting through at all! Hope this has helped make it clear.

hi i would'nt have wanted a refund from cakewalk anyways i bought it here in the uk..i'll sort it no probs..
cheers all
rob

daverich · Post by **daverich** » Wed Apr 15, 2009 2:35 pm

rob_lee wrote:
druid wrote:With all due respect, you keep skirting around what daverich keeps telling you to do. Don't deal with Cakewalk; if you want a refund (assuming what daverich says is true; I don't live in the U.K.) go to the RETAILER you bought it from. The RETAILER. Ask THEM for the refund. Cakewalk won't refund you for something you never paid to them.

Go where you bought it, and tell them you want a refund. That's what he's saying. Each time after you respond with how Cakewalk says no. It's not Cakewalk you need to deal with, it's the retailer.

No offense intended; it's just really frustrating reading someone trying to help and the message not getting through at all! Hope this has helped make it clear.
hi i would'nt have wanted a refund from cakewalk anyways i bought it here in the uk..i'll sort it no probs..
cheers all
rob

And if I remember correctly it's section 75 of the consumer credit act which gives you these protections.

Kind regards

Dave Rich

Aloysius · Post by **Aloysius** » Wed Apr 15, 2009 2:39 pm

No disrespect but I have to admit that this cheers me up. I have a big pile of negative energy waiting to be thrust like a thunderbolt from the heavens in the general direction of Cakehole. Thank you for contacting us . . . my bo*locks. Ahem

Arglebargle · Post by **Arglebargle** » Wed Apr 15, 2009 2:42 pm

I've used Sonar for 5 years, and I've never felt the need to move to another sequencer. It works absolutely fine for my needs.

puffer · Post by **puffer** » Wed Apr 15, 2009 2:48 pm

And the award for the most predictably stupid KvR thread of the week goes to...

Yeah, I'm so over brand loyalty. It always seems to come down to, "Hey, I've invested time and money in this product and feel the need to defend it to justify my investment! Stupidhead."

Sonar works great for me. Always has, and aside from starting out on ACID 2.0/3.0, it's the host I first used and have stuck with because it has done everything I need it to and then some. There have been some glitches along the way, some things that make me bang my head against the desk (and 9.5 times out of 10 these are either addressed Cake or were pilot error to begin with). One of the main reasons I bought it was because I knew it was specifically built for Windows. The times I've tried Reaper it was a massive fail. I found it obtuse and ugly. And then it crashed on launch a few times. Same with Cubasis or whichever was the consumer version a few years ago; I find the whole Stein versioning a little odd.

But this is *one user's experience*! Obviously Reaper is meeting a lot of people's needs. Cool beans. I like girls that have some curves and cute bangs; you like 'em tall and lanky. Or you like blokes. Or Jesus. Whatever. Different is everywhere, people. I'm sure that if I spent time with Reaper/Logic/Steinberg I would grok to that way of working, or spend the time to figure out what was wrong with my system that made them crash. But why? Not to be cliche, but I'd rather be making music.

One thing I've got reading TapeOp and more hardware oriented forums is that splitting hairs over features in DAW software is a fools errand. Built the setup that you can afford and gets you 70% there in terms of what you want to accomplish. That other 30% is what you learn to do in service of the job. It doesn't matter how much you've invested, or how fancy your gear, you'll still have that 30% of needing to figure out how to get what you want done. For me that's half the fun.

Oxytoxine · Post by **Oxytoxine** » Wed Apr 15, 2009 3:05 pm

siriusbliss wrote:Believe me Samplitude gets mentioned MUCH less here than Sonar, Cubase and Reaper.

It mostly comes down to visibility and marketing dollars spent, and demographics - and which forum you are on (i.e. gearslutz, etc.).

Greg

LOL, your posts alone assure that samplitude is one of the most-often-defended daws on the world..

jdt · Post by **jdt** » Wed Apr 15, 2009 3:26 pm

Jeez, you think that's bad (sorry off topic), FL Studio didn't even get a mention in the May issue of EQ mag's GEARHEAD section entitled " The Great Big DAW Roundup". So I guess they aren't even to be taken seriously? Few million happy Floopers probably disagree with that.

Aloysius · Post by **Aloysius** » Wed Apr 15, 2009 3:30 pm

And if you think THAT is bad, what about the 'what is your favourite DAW' thread? Even the mighty Logic didn't get listed:

http://www.kvraudio.com/forum/viewtopic.php?p=3546049

neverfall · Post by **neverfall** » Wed Apr 15, 2009 3:49 pm

What EXACTLY has Cakewalk done to distinguish Sonar from the rest of the pack?

Aloysius · Post by **Aloysius** » Wed Apr 15, 2009 4:01 pm

neverfall wrote:What EXACTLY has Cakewalk done to distinguish Sonar from the rest of the pack?

They employ a bunch of thick heads in their 'service department' even thicker, than the thickest of thicks at IK Multimedia!

loggan2 · Post by **loggan2** » Wed Apr 15, 2009 4:09 pm

i started with magix studio, and went to sonar 5 i got used on ebay. i already paid a lot of money to cakewalk on all the upgrades until sonar 8, which to me, has been the best solution ever! :-] i don't know why people can't see that. previous versions had several problems with the vst wrappers, specially the old vst to directx solution, a total stupid solution if you would ask me. but today, they improved things a lot, specially in the vst area. with my new quad-core, its totally easy to use, low on resources, and does what i want it to do. ;-]

lg

Arglebargle · Post by **Arglebargle** » Wed Apr 15, 2009 4:12 pm

neverfall wrote:What EXACTLY has Cakewalk done to distinguish Sonar from the rest of the pack?

Well, by that logic, how does any of the pack distinguish themselves?

I'd argue that the v8 of Sonar offers the highest quality virtual instruments of any DAW. A lot of bang for the buck. Also, it was the first to offer 64-bit support (and still may be the only one?)

daverich · Post by **daverich** » Wed Apr 15, 2009 4:12 pm

loggan2 wrote:i started with magix studio, and went to sonar 5 i got used on ebay. i already paid a lot of money to cakewalk on all the upgrades until sonar 8, which to me, has been the best solution ever! :-] i don't know why people can't see that. previous versions had several problems with the vst wrappers, specially the old vst to directx solution, a total stupid solution if you would ask me. but today, they improved things a lot, specially in the vst area. with my new quad-core, its totally easy to use, low on resources, and does what i want it to do. ;-]

lg

you didn't get sonar used on ebay - that's the whole point,- you cannot sell it on.

Kind regards

Dave Rich

Why is Sonar still treated like the underdog?