KVR Audio

osiris · Post by **osiris** » Mon Nov 18, 2024 4:40 pm

The dealbreaker for me is the 3 day authorization on the internet deal. They can revoke your license if it doesn't verify every three days? What if you go on vacation? Even if you do I've been places with real sketchy painfully slow Wi-Fi. One time on Vacation it took my computer 9 hours just to do a Windows update because of the 16th century internet the place had. Needless to say, work was shot for the day.

kritikon · Post by **kritikon** » Mon Nov 18, 2024 10:45 pm

Not much of a holiday if you're working...

osiris · Post by **osiris** » Tue Nov 19, 2024 2:33 pm

Wherever inspiration strikes...

bungle · Post by **bungle** » Tue Nov 19, 2024 4:38 pm

osiris wrote: Mon Nov 18, 2024 4:40 pm The dealbreaker for me is the 3 day authorization on the internet deal. They can revoke your license if it doesn't verify every three days? What if you go on vacation? Even if you do I've been places with real sketchy painfully slow Wi-Fi. One time on Vacation it took my computer 9 hours just to do a Windows update because of the 16th century internet the place had. Needless to say, work was shot for the day.

Wait, what?
They have to be authorised every three days?

sjm · Post by **sjm** » Tue Nov 19, 2024 5:36 pm

bungle wrote: Tue Nov 19, 2024 4:38 pm
osiris wrote: Mon Nov 18, 2024 4:40 pm The dealbreaker for me is the 3 day authorization on the internet deal. They can revoke your license if it doesn't verify every three days? What if you go on vacation? Even if you do I've been places with real sketchy painfully slow Wi-Fi. One time on Vacation it took my computer 9 hours just to do a Windows update because of the 16th century internet the place had. Needless to say, work was shot for the day.
Wait, what?
They have to be authorised every three days?

No, it's just someone misreading what the EULA actually says, which is that you can only use the software for 3 days "offline" before you need to re-auth. It does not say that failure to re-auth every 3 days will terminate your license.

Note that this also only applies to "periodic subscriptions".

osiris · Post by **osiris** » Tue Nov 19, 2024 9:32 pm

This is what I'm misreading: If the Product is unable to communicate with IK Multimedia servers for a period of more than 3 days the functionality of the product will be revoked or limited until communication with the server is re-established.

sjm · Post by **sjm** » Tue Nov 19, 2024 10:14 pm

That's just legalese for "if you use the subscription model, you will need to frequently phone home to check that you are still subscribed to the service". That makes sense, as otherwise you could subscribe, authorise and then cancel the subscription/initate a chargeback etc. while still using the software you are no longer subscribed for.

It does not mean that if you buy a 30 year license it will be revoked if you go on holiday. There is a huge distinction between the two that should probably be cleared up.

ATS · Post by **ATS** » Wed Nov 20, 2024 7:19 am

Safe to say anything I buy is a 30 year license anyhow, I am 51 years old now lol

Synthman2000 · Post by **Synthman2000** » Thu Nov 21, 2024 9:39 am

I think this thread is as good as any to report any such license changes. If we wished to we could all take 1 major synth/effect and read the EULA and scan it for the word perpetual and report back.

This needs nipping in the bud.

Peter - IK Multimedia · Thu Nov 21, 2024 4:22 pm

Our EULA is always available pre-purchase on our web site via https://www.ikmultimedia.com/legal

revvy · Post by **revvy** » Thu Nov 21, 2024 4:29 pm

Edit. Already posted

Peter - IK Multimedia · Thu Nov 21, 2024 5:00 pm

Please also note that every time a software update is installed, you must agree to the EULA to during the installation process. Each time you accept an EULA, a new agreement is entered into, so that 30 years start counting from the last installation of a software whose installer includes the agreement in question. An example, the original version 5.0 of T-RackS was released in 2017 but the latest free update released is from 2023. If you install the 2023 update, the 30 years start from 2023, not from 2017.

Synthman2000 · Post by **Synthman2000** » Fri Nov 22, 2024 9:48 am

Stop this nonsense now and make it perpetual. It's been spotted and people obviously don't like it. I will check every EULA from now on. Boring yes, but something that now has to be done thanks to this non perpetual 30 year license.

Mr Arkadin · Post by **Mr Arkadin** » Fri Nov 22, 2024 11:07 am

Peter - IK Multimedia wrote: Thu Nov 21, 2024 5:00 pm Please also note that every time a software update is installed, you must agree to the EULA to during the installation process. Each time you accept an EULA, a new agreement is entered into, so that 30 years start counting from the last installation of a software whose installer includes the agreement in question. An example, the original version 5.0 of T-RackS was released in 2017 but the latest free update released is from 2023. If you install the 2023 update, the 30 years start from 2023, not from 2017.

Yeah, yeah, the old, "You signed the EULA" line, which you know no-one reads. Certainly I would expect honesty and transparency from a company (I know, I know, fantasy idea) to announce any new change in an actual up-front statement, not in the small print.

And the subscription has to be validated every three days? Good luck selling that subscription model.

Sorry Peter, you just made yourself sound like a proper company stooge by trotting out that old line and not addressing people's concerns. Poor show.

Peter - IK Multimedia · Fri Nov 22, 2024 4:35 pm

Our EULA is always available on our Legal page, like I said and I pointed out that it is 30 years from any update. Sorry if that does not work for you, I'll relay your concerns and IK has multiple methods of direct contact listed on the IK web site too if you'd like to voice your concern directly as well.

30 year licenses ???