Alternatives to ShareIt/MyCommerce/Digital River

[TB-ProAudio]

Just joined this forum because it's the only place I found people discussing this issue. Our company is affected too. 3 months of income frozen, and absolutely no information. We are trying to move to different mor, but this takes time. On top we sell also subscriptions, and will need to terminate all current one. A diaster.

You mention "due diligence" where do you have this info from? At the moment it looks there is no info whatsoever.

A due diligence review is currently running for some customers. Perhaps you are not affected...

[welle]

I speak German, I could give a call (not hoping to get any info), can you share the number where somebody picked up?

I cannot see anywhere where I should complete NEW due diligence staff other then what we did when we opened the account years ago. Where do you find this? Thanks

[Ilmar]

I speak German, I could give a call (not hoping to get any info), can you share the number where somebody picked up?

I cannot see anywhere where I should complete NEW due diligence staff other then what we did when we opened the account years ago. Where do you find this? Thanks

MyCommerce - Digital River GmbH
Scheidtweilerstr. 4
50933 Cologne
Germany
Phone: +49 221 74740088 / US: +1 (800) 406 4966

I guess these phone numbers are for customers who have ordered from MyCommerce no support for vendors.

[Urs]

The apology email that some people got is a copy/paste thing. Several people got this from several different account handlers.

The KYC has no effect so far on payments. Nobody got paid.

[Richard_Synapse]

Same here, no payment thus far. Temporarily, we redirect our users to our resellers, until we have a new merchant to work with.

Richard

[Ilmar]

Now they promised to provide 'follow up with details shortly' we''ll see what's that and what their "shortly" means. I expect some information tomorrow. Hopefully we will get our payouts late it is better than never.

[Urs]

Tomorrow is public holiday in Germany... maybe Friday...

[zccKlompf]

No payment yet. Promised to be delivered before Sep 30. Now, the support team is just a copy/paste. No details but endlessly waiting, something like the following:

We apologize for the extended delay in issuing your payments. We are working with our Leadership Team to resolve this issue and we hope to have an update for you soon.

[zccKlompf]

The latest B.S. from the live support team:

We apologize, but currently we are still waiting further update from our support team regarding the payout date. But rest assured that our team actively working on this

It is clearly a scam now!

P.S. could it be possible to issue a lawsuit with Digital River?

[welle]

I already filed a formal complain to the German authorities, but do not hope to receive any feedback from them. It is obviously something big happening behind the scenes, and unacceptable.

[Ilmar]

* deleted post *

[Tone2 Synthesizers]

[Mike Janney]

No payments here either since July

[IaES]

Hi Guys. I'm in the same boat. No payout since July.

10K US in the hole

is it just small like me that aren't being paid?

[IaES]

Even if there was no problem at mycommerce if enough people are leaving then it will cause problems for them and our actions would likely cause them to pull up the drawbridge and baton down their hatches keeping our money