That's so sad. A good coder, he was a top notch bloke too, and he ended up with a shite company like them. I remember when he announced he was working with them, I thought to myself that one day soon I'd have to check out their s/w, as anyone who hired Sascha had good foresight and obviously wanted to make good s/w. But I won't be looking at their s/w now. Which means Sascha's talents are now wasted to me.
And I bet magix think Ttoz is just an oddity not having internet access on his DAW. Well they've got their market research wrong there. I don't have internet on my DAW either - never will have. If want their s/w sold to serious musicians they'd better get their research AND their support in better shape.
Support is one of those things that can make or break a pro piece of music s/w. I have bought many things in the past for alot more money than I could have done simply because support was an issue.
"We've got your money, now f**k off" is not what I call encouraging support that will make us all flock to Magix.