KVR Audio

Mike Janney · Post by **Mike Janney** » Tue Oct 29, 2024 12:33 pm

1) Yes, completed it the day after they sent the KYC form to us. Never got any kind of confirmation. Initially we thought the delayed payments were due to the KYC not passing.
2) No
3) Yes, but only for normal things like plug-in not working
4) No, but all products were removed from sale in September

kvrsof · Post by **kvrsof** » Tue Oct 29, 2024 12:39 pm

1) yes back in July/August

2) no, no point in my case (outside of EU). Cancellation letter was delivered by email and they opened a case in their panel so they can charge me until the end of the world although they were informed that I do not accept new MSA a month ago.

3) yes, refunds were done for most July-September orders during last week of October after absolutely no communication from DR and rumors about them going bankrupt in November.

4) EDIT: All products were deleted today from all accounts and accounts are reset so it seems that they have finally started the process.

ChrisG_33_JB · Post by **ChrisG_33_JB** » Tue Oct 29, 2024 12:59 pm

1) I filled in the due diligence form and it was accepted, and I had that phone call to confirm the account no.
2) no
3) only july
4) no, but disabled all products last week and moved to PayPro

HBaergroy · Post by **HBaergroy** » Tue Oct 29, 2024 2:05 pm

I just received the payment for July! Received no message announcing it.

@DR_byteplant:
1) Yes, earlier this year.
2) No
3) Yes, refunded all orders for September, October; August still to do.
4) No, but moving to FastSpring this week.

Christian67587 · Post by **Christian67587** » Tue Oct 29, 2024 2:36 pm

I wonder what happened
* CEO decided to not do a fraud and pay out
* everyone got fired and alme scripts still run automatically and make payments as long as there is money on the account.
* someone still works there and went rogue and run payout script to kick his boss in the ass

We got an announcement for payout, but no payout yet. And even if we get it, I wonder if we can keep it once DR gets insolvent.

grujicd · Post by **grujicd** » Tue Oct 29, 2024 2:39 pm

1) Yes, but not now. I've dig through emails and found that we did KYC thing a year ago when we changed payout currency.
2) No
3) Yes, refunded almost all for July/August/September, left several smaller ones to cover the fees.
4) No

yps · Post by **yps** » Tue Oct 29, 2024 2:53 pm

Payment for July just arrived.

1) Yes, completed early September.
2) no
3) yes, some of the larger orders from July/August/September which make up about 75% of what DR owes/owed us
4) yes

SWRd · Post by **SWRd** » Tue Oct 29, 2024 3:05 pm

Looks like refunds and recent KYC is a most common case.

appo1981 · Post by **appo1981** » Tue Oct 29, 2024 3:19 pm

1) Yes mid this year. no notification of confirmation.
2) No (outside of EU)
3) Yes, around 90% of July to October
4) No, however already stopped selling

Tone2 Synthesizers · Post by **Tone2 Synthesizers** » Tue Oct 29, 2024 3:31 pm

SomeoneElsesCommerce · Tue Oct 29, 2024 3:51 pm

Just registered here to confirm that we've been just paid for July (small company in Canada, less than $10K payment).

@DR_byteplant:
1) They pulled it a year ago, and stalled everything for 3 months until we stopped processing payments through them.
2) No, but I politely inquired via the support center a month ago. Just got a reply there as I was writing he post.
3) Refunded 2 biggest orders (1 from July + the only one from September). The current payment just covers July, and given the refunds, puts the amount they owe us below $1K. Good enough for me.
4) No, but will right now.

My best explanation for this charade is that they fired as many people as possible immediately after the acquisition to stop the money bleed, ran the company on autopilot to gather as much cash as possible, and will now start dissolving it. If the 5% from the last 3 months covers their closing expenses, they may even end up paying out the vendors. If not - it could be some cents on the dollar, but I'm happy they didn't completely run away with the pot.

msvs · Post by **msvs** » Tue Oct 29, 2024 3:57 pm

we also received Jul payment

Christian67587 · Post by **Christian67587** » Tue Oct 29, 2024 4:04 pm

We also got money. over 40000€ arrived for July.

sft234 · Post by **sft234** » Tue Oct 29, 2024 4:34 pm

Money received here too - but too only for the July period.

Is this a new 90 days model now? Where can I find this in the contracts?

nocommerce655 · Post by **nocommerce655** » Tue Oct 29, 2024 4:43 pm

I also received a payment notification today, no money yet though. Didn't do anything except stopping sales through MC a while ago. KYC was done last year.

Still hard to believe that this will end well, considering that they only pay for July while actually the August payment is due. Whether they just want to buy some more time here to shut things down in a legal manner or are actually willing to fullfil their obligations is impossible to tell. But judging from how this got handled so far, I'd consider the first option far more likely.

Will take a lot more to regain my trust than paying 30 days behind their already ridiculous 60-days-schedule.

Alternatives to ShareIt/MyCommerce/Digital River