Monster Cable I have changed my mind!!!!!!!

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Monster Cable I have changed my mind!!!!!!! 2006-01-03T18:07:14+00:00 Well it was bound to happen, I have a broken cable...GC wont replace it...we at Mars did in fact just replace it..I sent an email on xmas...got a notification that it had been received, then someone sent me an email asking for my address last week...no response since. I just got off the phone with them...yes the policy has changed, you now have to get a return auth. You have to send it to them and then it gets replaced (I'm gonna mark it to see if the same one gets returned fixed or replaced)..okay that's not how it was when I was selling it, the cables quality are good enough that they last a long time so I wonder how many of the thousands of dollars worth of cables I sold broke and those customers are calling me a liar. Of course I said "I'm not paying for shipping"...so they are sending me a label (I'm taking this to the extreme to see how long it takes)...so the cable broke on the 21st of december...I'm gonna see how long it takes for a return...if I have it by Feb, I'll be content. (which seeing how it use to be walk into the store and they will replace it on the spot is being quite fair)...I do wonder if it's a GC thing as well (TBH to not have to go into that den of theives, GC, is worth the wait) However I see red flags...why didn't they tell people about the policy change? Why didn't the guy who sent me the email asking for my address just tell me the truth? Why is the no questions asked, no hassle warranty such a pain in the ass? I am also sending this link to them...lets see if they care enough to respond here...so far no apology has been issued, just excuses. So this could be the final word on Monster Cable, as many of you know I have stood firm in support of Monster cable...it's good, but it's big selling point is the warranty...we'll see..I do not have a problem with having to wait a couple weeks..I have plenty of cables...but it should not cause me anxiety, aggravations or even shipping costs...I still stand firm on the law suit thing...but I wonder if a company I believe in is pulling a Numark and grasping at loopholes...time will tell...will I stay a customer...yes if I get my cable back by Feb 1st. :? FWIW treat me right and I'm a great customer, treat me with deception and you'll have nightmares by the time I'm done..we'll see Monster Cable, put your money with your mouth is (that last part is in case someone does read this from monster) Hink https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=8838

Hink Hink https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=8838: Rad Grandad
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SoundCloud; Topic Starter; 38041 posts since 6 Sep, 2003 from Downeast Maine; Contact:
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Post by Hink » Thu Jan 05, 2006 4:08 am

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ew wrote:Come to think of it, I was wrong- there were THREE versions. There was also a Les Paul Artisian (a name they've reused since), which was a hollowbody. If I remember, they only made about 30 or so of them, though...

ew

do you remember the sonics...gawd awful...

The highest form of knowledge is empathy, for it requires us to suspend our egos and live in another's world. It requires profound, purpose‐larger‐than‐the‐self kind of understanding.

ew ew https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=3403: KVRAF; 9220 posts since 23 Jul, 2002 from Pequot Lakes, MN

Post by ew » Thu Jan 05, 2006 4:11 am

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Yeah, a friend of mine had one (BTW, the name was Sonex). The only cool thing about it was the gray sunburst it had for a finish...

ew

A spectral heretic...

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