Spectrasonics license support, this is getting ridicolus!

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A general question for any who cares to answer it:
If I purchase an upgrade for a license that is 2nd hand (in this case Stylus RMX) will that license then be upgraded to a standard one?
Last edited by lotus2035 on Thu Oct 27, 2011 4:13 pm, edited 1 time in total.

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lotus2035 wrote:A general question for any who care to answer it:
If I purchase an upgrade for a license that is 2nd hand (in this case Stylus RMX) will that license then be upgraded to a standard one?
I'm curious about this too. Would an upgrade come with forgiveness or will that license always carry the Original Sin?

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standalone wrote:
lotus2035 wrote:A general question for any who care to answer it:
If I purchase an upgrade for a license that is 2nd hand (in this case Stylus RMX) will that license then be upgraded to a standard one?
I'm curious about this too. Would an upgrade come with forgiveness or will that license always carry the Original Sin?


:lol:
You kind of hit the nail on the head there. I almost feel guilty for buying Stylus RMX 2nd hand. I went ahead without reading the terms and conditions of license transfers and only found out later that I wouldn't be entitled to the same upgrade deals as someone who bought all three new.

That dirty, cheap 'I am not worthy' feeling started to creep in almost instantly. :scared:

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I have to take my comments back about Spectrasonics.

The seller changed his mind and decided not to sell, but didnt bother to inform me.

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a big reason why i've abandoned software from the big commercial dogs... all the BS and hassles with protection schemes and registration headaches. i've gone mostly freeware with everything but my DAW... EXT2. the one that annoys me alot is the korg legacy collection that installs a stupid "registration device driver" on your operating system.... and i hate plugins that make you run an install. how hard is it to drop a DLL in your VST folder?????
HW SYNTHS [KORG T2EX - AKAI AX80 - YAMAHA SY77 - ENSONIQ VFX]
HW MODULES [OBi M1000 - ROLAND MKS-50 - ROLAND JV880 - KURZ 1000PX]
SW [CHARLATAN - OBXD - OXE - ELEKTRO - MICROTERA - M1 - SURGE - RMiV]
DAW [ENERGY XT2/1U RACK WINXP / MAUDIO 1010LT PCI]

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layzer wrote:the one that annoys me alot is the korg legacy collection that installs a stupid "registration device driver" on your operating system.... and i hate plugins that make you run an install. how hard is it to drop a DLL in your VST folder?????
KLC has been available as challenge-response for a while now. No device drivers need to be installed anymore. Check it out on www.korguser.net.

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In other words: New customers who buy their products of the shelf gets a warm embracing hug. The customers who wants to sell their products is irrelevant to them, while the customers who buys the software second hand gets treated like black sheeps.
Best regards from Johan Brodd.
JoBroMedia since 1996.

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jobromedia wrote:In other words: New customers who buy their products of the shelf gets a warm embracing hug. The customers who wants to sell their products is irrelevant to them, while the customers who buys the software second hand gets treated like black sheeps.
No, I bought Omnisphere new and RMX second hand and I have been treated in the same (excellent) way in both cases.

In other words, you don't know what you are talking about but that doesn't prevent you from opening your mouth and bashing a decent developer.

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jobromedia wrote:In other words: New customers who buy their products of the shelf gets a warm embracing hug. The customers who wants to sell their products is irrelevant to them, while the customers who buys the software second hand gets treated like black sheeps.
well, basically, the company have lost a sale, so its not suprising is it.

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As I mentioned a couple of pages back, they were very helpful when I bought a secondhand licence last year.
Some of my music Soundcloud Goseba

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Lucky for some you, I bought all 3 products second hand back in November 2011, after a few e-mails back and forth I'm still waiting for the license team to transfer the license!! Coming up to 3 months since The request was put through and still no word! Gotta say I'm dissapointed and not what I expected from a company in high regard! :(

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Have you already paid for the instruments? Has Spectrasonics contacted you or have you contacted them to make sure there is a transfer going on?

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I find myself using Stylux RMX less and less, I find the samples to be somewhat harsh in the upper mids. Someone else here mentioned that too. I built some tracks using it and then replaced all the drum parts with sounds from Halion One and SampleTank with smoother results.
I'm still looking forward to the next version though.

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troxx wrote:Lucky for some you, I bought all 3 products second hand back in November 2011, after a few e-mails back and forth I'm still waiting for the license team to transfer the license!! Coming up to 3 months since The request was put through and still no word! Gotta say I'm dissapointed and not what I expected from a company in high regard! :(
The thing is that the seller needs to make sure he has the permission to sell the liscense and pays the transferfee before he offers the software for sale. If he charged you before he even had the permission the fault is clearly on his side.

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I'm of the opinion that Spectrasonics long transfer delay as well as their limiting the amount of license resales to 1, actively encourages piracy.

I don't care if it's one of the only romplers that allows resales at all. It's a shamefully harsh business tactic and they shouldn't complain when it bites into their sales figures.

I personally won't touch Spectrasonics stuff because if I suddenly take a financial turn for the worse (quite likely in our current climate) and have to sell, it is hugely devalued because of their resale policy, much more so than software that doesn't follow this route.

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