Spectrasonics license support, this is getting ridicolus!
- KVRAF
- 5110 posts since 5 May, 2005 from Stockholm, Sweden
A general question for any who cares to answer it:
If I purchase an upgrade for a license that is 2nd hand (in this case Stylus RMX) will that license then be upgraded to a standard one?
If I purchase an upgrade for a license that is 2nd hand (in this case Stylus RMX) will that license then be upgraded to a standard one?
Last edited by lotus2035 on Thu Oct 27, 2011 4:13 pm, edited 1 time in total.
- KVRAF
- 5817 posts since 8 May, 2008 from ssssskipping ......... I left you there
I'm curious about this too. Would an upgrade come with forgiveness or will that license always carry the Original Sin?lotus2035 wrote:A general question for any who care to answer it:
If I purchase an upgrade for a license that is 2nd hand (in this case Stylus RMX) will that license then be upgraded to a standard one?
- KVRAF
- 5110 posts since 5 May, 2005 from Stockholm, Sweden
standalone wrote:I'm curious about this too. Would an upgrade come with forgiveness or will that license always carry the Original Sin?lotus2035 wrote:A general question for any who care to answer it:
If I purchase an upgrade for a license that is 2nd hand (in this case Stylus RMX) will that license then be upgraded to a standard one?
You kind of hit the nail on the head there. I almost feel guilty for buying Stylus RMX 2nd hand. I went ahead without reading the terms and conditions of license transfers and only found out later that I wouldn't be entitled to the same upgrade deals as someone who bought all three new.
That dirty, cheap 'I am not worthy' feeling started to creep in almost instantly.
- KVRAF
- 7691 posts since 11 Jun, 2006
a big reason why i've abandoned software from the big commercial dogs... all the BS and hassles with protection schemes and registration headaches. i've gone mostly freeware with everything but my DAW... EXT2. the one that annoys me alot is the korg legacy collection that installs a stupid "registration device driver" on your operating system.... and i hate plugins that make you run an install. how hard is it to drop a DLL in your VST folder?????
HW SYNTHS [KORG T2EX - AKAI AX80 - YAMAHA SY77 - ENSONIQ VFX]
HW MODULES [OBi M1000 - ROLAND MKS-50 - ROLAND JV880 - KURZ 1000PX]
SW [CHARLATAN - OBXD - OXE - ELEKTRO - MICROTERA - M1 - SURGE - RMiV]
DAW [ENERGY XT2/1U RACK WINXP / MAUDIO 1010LT PCI]
HW MODULES [OBi M1000 - ROLAND MKS-50 - ROLAND JV880 - KURZ 1000PX]
SW [CHARLATAN - OBXD - OXE - ELEKTRO - MICROTERA - M1 - SURGE - RMiV]
DAW [ENERGY XT2/1U RACK WINXP / MAUDIO 1010LT PCI]
- KVRAF
- 24411 posts since 7 Jan, 2009 from Croatia
KLC has been available as challenge-response for a while now. No device drivers need to be installed anymore. Check it out on www.korguser.net.layzer wrote:the one that annoys me alot is the korg legacy collection that installs a stupid "registration device driver" on your operating system.... and i hate plugins that make you run an install. how hard is it to drop a DLL in your VST folder?????
- KVRAF
- 4807 posts since 10 Feb, 2006 from Stockholm, Sweden
In other words: New customers who buy their products of the shelf gets a warm embracing hug. The customers who wants to sell their products is irrelevant to them, while the customers who buys the software second hand gets treated like black sheeps.
- KVRAF
- 5817 posts since 8 May, 2008 from ssssskipping ......... I left you there
No, I bought Omnisphere new and RMX second hand and I have been treated in the same (excellent) way in both cases.jobromedia wrote:In other words: New customers who buy their products of the shelf gets a warm embracing hug. The customers who wants to sell their products is irrelevant to them, while the customers who buys the software second hand gets treated like black sheeps.
In other words, you don't know what you are talking about but that doesn't prevent you from opening your mouth and bashing a decent developer.
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- Banned
- 18651 posts since 2 Oct, 2001 from England
well, basically, the company have lost a sale, so its not suprising is it.jobromedia wrote:In other words: New customers who buy their products of the shelf gets a warm embracing hug. The customers who wants to sell their products is irrelevant to them, while the customers who buys the software second hand gets treated like black sheeps.
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- KVRAF
- 1980 posts since 13 Jun, 2004 from Back in the UK
As I mentioned a couple of pages back, they were very helpful when I bought a secondhand licence last year.
Some of my music Soundcloud Goseba
- KVRist
- 156 posts since 16 Jun, 2008
Lucky for some you, I bought all 3 products second hand back in November 2011, after a few e-mails back and forth I'm still waiting for the license team to transfer the license!! Coming up to 3 months since The request was put through and still no word! Gotta say I'm dissapointed and not what I expected from a company in high regard! 
- KVRAF
- 5817 posts since 8 May, 2008 from ssssskipping ......... I left you there
Have you already paid for the instruments? Has Spectrasonics contacted you or have you contacted them to make sure there is a transfer going on?
- KVRAF
- 5110 posts since 5 May, 2005 from Stockholm, Sweden
I find myself using Stylux RMX less and less, I find the samples to be somewhat harsh in the upper mids. Someone else here mentioned that too. I built some tracks using it and then replaced all the drum parts with sounds from Halion One and SampleTank with smoother results.
I'm still looking forward to the next version though.
I'm still looking forward to the next version though.
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- KVRAF
- 1890 posts since 23 Dec, 2003
The thing is that the seller needs to make sure he has the permission to sell the liscense and pays the transferfee before he offers the software for sale. If he charged you before he even had the permission the fault is clearly on his side.troxx wrote:Lucky for some you, I bought all 3 products second hand back in November 2011, after a few e-mails back and forth I'm still waiting for the license team to transfer the license!! Coming up to 3 months since The request was put through and still no word! Gotta say I'm dissapointed and not what I expected from a company in high regard!
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- KVRer
- 6 posts since 31 Oct, 2011
I'm of the opinion that Spectrasonics long transfer delay as well as their limiting the amount of license resales to 1, actively encourages piracy.
I don't care if it's one of the only romplers that allows resales at all. It's a shamefully harsh business tactic and they shouldn't complain when it bites into their sales figures.
I personally won't touch Spectrasonics stuff because if I suddenly take a financial turn for the worse (quite likely in our current climate) and have to sell, it is hugely devalued because of their resale policy, much more so than software that doesn't follow this route.
I don't care if it's one of the only romplers that allows resales at all. It's a shamefully harsh business tactic and they shouldn't complain when it bites into their sales figures.
I personally won't touch Spectrasonics stuff because if I suddenly take a financial turn for the worse (quite likely in our current climate) and have to sell, it is hugely devalued because of their resale policy, much more so than software that doesn't follow this route.
