KVR Audio

summer2000 · Post by **summer2000** » Sun Jul 19, 2015 3:56 pm

I purchased Mixbus 3 for $79. I never owned Mixbus 2. Not a single one of my VST FX and instrument plugins work in Mixbus 3 64 bit. You heard right...not one, and I have a ton of plugins. I'd expect at least some to work. I posted my issue over at Harrison's support site. Ben and another admin replied with some suggestions but nothing worked. I've cleared the plugins cache, cleared the blacklist, uninstalled and reinstalled Mixbus 3. Nada...same issue. It'll scan my plugins directory just fine but when I go to add a VST plugin to a track, I only see the stock Harrison plugins. The DAW is installed on Windows 7 64 bit 16gb RAM.

I have no VST issues when I use FL Studio, Studio One, Samplitude, or Bitwig.

I wished they had a demo then I would have known ahead of time that it would not properly on my machine before making the purchase. It is practically useless now to me without access to my VST plugins. I will request a refund and see how that goes. Warning, buyer beware.

db3 · Post by **db3** » Sun Jul 19, 2015 7:27 pm

Mixbus 3 looks interesting, but there's no way I'm going to stump up without a demo. Their reasoning is laughable....

Is there a downloadable demo for Mixbus?
No, we do not currently provide a demo of Mixbus. It is our experience that learning a new DAW is a significant investment in a professional's time. We require that users purchase Mixbus, and we provide fast email support to help our customers install Mixbus and learn to use it effectively.

murnau · Post by **murnau** » Sun Jul 19, 2015 7:35 pm

Wow! That all sounds pretty lame to me. Good the upgrade price was so steep that i did not bought it already. Unbelievable to hear that kind of issues.

lnikj · Post by **lnikj** » Sun Jul 19, 2015 7:41 pm

db3 wrote:Mixbus 3 looks interesting, but there's no way I'm going to stump up without a demo. Their reasoning is laughable....

Is there a downloadable demo for Mixbus?
No, we do not currently provide a demo of Mixbus. It is our experience that learning a new DAW is a significant investment in a professional's time. We require that users purchase Mixbus, and we provide fast email support to help our customers install Mixbus and learn to use it effectively.

The words 'run', 'mile', 'touch' and 'bargepole' come to mind. That must be some of the most ridiculous b*llsh*t I have ever read

Endor-8o8 · Post by **Endor-8o8** » Sun Jul 19, 2015 7:43 pm

db3 wrote:Mixbus 3 looks interesting, but there's no way I'm going to stump up without a demo. Their reasoning is laughable....

Is there a downloadable demo for Mixbus?
No, we do not currently provide a demo of Mixbus. It is our experience that learning a new DAW is a significant investment in a professional's time. We require that users purchase Mixbus, and we provide fast email support to help our customers install Mixbus and learn to use it effectively.

What's laughable is that we pay to download a demo version of Mixbus which we activate with
the keyfile they give you with the demo...

Dreverb · Post by **Dreverb** » Sun Jul 19, 2015 11:24 pm

I have been using it for two days, and no problems in OS X 10.10.3. For me, it is an incredible product. And really cheap.
The only thing I would miss is a demo project or something like that.

chk071 · Post by **chk071** » Sun Jul 19, 2015 11:30 pm

murnau wrote:Wow! That all sounds pretty lame to me. Good the upgrade price was so steep that i did not bought it already. Unbelievable to hear that kind of issues.

Doesn't surprise me much if it's based on Ardour though.

wasi · Post by **wasi** » Mon Jul 20, 2015 7:33 am

No issues here... But you always had to buy into a bit of an 'indie' vibe, which is funny with that name on it.

clintmartin · Post by **clintmartin** » Sun Jul 26, 2015 1:19 pm

Harrison now has an interim release for registered users. 3.0-1268. Log onto the harrison forums and look for the Interim release forum. Several fixes...My Nectar 2 and EZ Keys still don't work properly, but the stability of the program itself is much improved.

BenLoftis · Post by **BenLoftis** » Thu Aug 13, 2015 10:08 pm

Mixbus v3 : "Interim Release" 3.0-1508 is now available on our user forum (http://mixbus.harrisonconsoles.com/forum). You must be a registered forum user to see the "Interim Release" category.

This release fixes some issues with ASIO soundcards and VST plugins on Windows that our users reported.

On Mac, it fixes IK Multimedia "Kontakt" and "Reaktor" instruments.

Let me know what you think!

-Ben at Harrison

fmr · Post by **fmr** » Thu Aug 13, 2015 10:40 pm

clintmartin wrote:Harrison now has an interim release for registered users. 3.0-1268. Log onto the harrison forums and look for the Interim release forum. Several fixes...My Nectar 2 and EZ Keys still don't work properly, but the stability of the program itself is much improved.

What does that mean? Can we now download it as a demo? Or is it still just a purchase option?

BenLoftis · Post by **BenLoftis** » Thu Aug 13, 2015 11:22 pm

I'm sorry, I didn't make that very clear. The new release is an update for our existing users.

Best,
-Ben

Tricky-Loops · Post by **Tricky-Loops** » Thu Aug 13, 2015 11:28 pm

Is there a downloadable demo for Mixbus?
No, we do not currently provide a demo of Mixbus. It is our experience that learning a new DAW is a significant investment in a professional's time. We require that users purchase Mixbus, and we provide fast email support to help our customers install Mixbus and learn to use it effectively.

That's like hiring a programmer without meeting him personally and without knowing whether he fits into the team!

fmr · Post by **fmr** » Fri Aug 14, 2015 9:20 am

BenLoftis wrote:I'm sorry, I didn't make that very clear. The new release is an update for our existing users.

Best,
-Ben

So, when can we expect a demo version? I have the previous version, but will not update (even at $ 40,00), without first demoing the new version, much more now, after all the reports about problems experienced.

BenLoftis · Post by **BenLoftis** » Fri Aug 14, 2015 4:10 pm

Hi Fernando,

I know our demo policy is different than most companies. Perhaps this is because we are primarily an "audio mixer" company, not a "software" company.

Considering the number of Mixbus systems that we have sold in the last month, I think the reports of problems are very reasonable. As you can imagine, someone who pays for a product will be sure to point out the flaws, unlike someone who tries a demo. This is to everyone's advantage. We are motivated, and obligated, to try to make things work for everyone who buys Mixbus.

Our customers can ( usually! ) expect us to solve problems for them very quickly; either with a workaround or a code fix. We've already published 2 updates to solve problems that our customers have reported on our forum. Because a lot of the work happens in the open-source realm, we can be very open about problems and how they are being addressed. I'm very happy with the open communication we have developed for Mixbus.

Best,
-Ben

Harrison Mixbus 3 is coming today!