Issue With Chicken Systems Translator 6

[lxworld]

You only get access to a limited demo before you buy so it is difficult to know what you are actually buying before you get it

[lxworld]

With respect, I also don’t think it’s any of your business to speak for Chicken Systems burkek - are you self-appointed or did they appoint you? Just curious

[Ben H]

There is a saying in programming which is very relevant:
The last 10% of a program usually takes 90% of the total amount of time spent.

[JiveBurner]

To all sincere creative musicians:

After purchasing Translator 6 with their temporary code for use, and then finding it's purported uses are actually disfunctional, I refused mail delivery of their authorization CD. This is what I told Chicken Systems and Samplerzone. Use caution. Do not pay for this kind of entrapment.

"Hello...

Contrary to your claim, Translator does not support as a source Bitheadz Unity 2. Besides my own files I have tried fresh banks/programs, with extensions, from the manufacturer's original discs. Selecting them results in a fatal crash 100% of the time. Moreover, using any source and choosing a Samplecell destination writes no program, but writes only the referenced samples, while choosing a Kurzweil destination is unpredictable and will too often fail. Using my licensed libraries from Native Instruments my attempts of conversion from Kontakt 4 to Kontakt 2 proved not possible, as it yields nothing written whatsoever, and conversion from Kontakt 3 to Kontakt 2 also results in nothing. Kontakt 5 is not at all supported. In 99% of all program selections no instrument view is supported. And on and on the list goes. In general I have found that whatever translations do succeed are at the expense of several attempts and subsequent crashes. Those of Unity, Samplecell and Kurzweil are operations that, according to claim, would have been implimented at your program's inception, being the most fundamental of conversions for that time period. That is a long enough time to go ignored without my participation involving a further extension of the wait.

Not having downloaded your demo which is "save disabled" and is thus no demonstration at all, I was explicit with emails in describing to you my needs, met with your acknowledgement. I also stated to you, within the first hour of install, with those above issues emailed to you, "If this program is not functional as claimed, you should cancel this order and revoke the temporary authorization." You then chose to send me the CD.

It is inexcusable to charge money for something misrepresented, and then to tell the buyer "to get in line", file bug reports (which would number in the dozens discovered in only two hours time), make calls and do remote sessions to help you live up to your claims.

You sent me half the order and overcharged for the shipping used. I was told I would also be sent a Mac OS9 disc, but I received by USPS First Class Mail only a disc (unopened, so I assume) for Mac OSX for which I paid $10.28 to ship USPS Priority Mail. I was then informed that I would not receive the OS9 disc until I did what you told me to do ( bug reports, call-ins etc) to fix your program. Fixing your program is not my responsibility. But stating the truth about what your program actually does IS your responsibility.

There is nothing more for me to say now other than that you can keep the program disc, as it does not belong to me. I do not want this program disc nor do I want it's license for use.

I have refused delivery of your package, so there is no question that the item is unused and unauthorized.

Based on Samplerzone's statement of refund policy and that my payment was actually made to Samplerzone, please issue a refund.

Thank you"

Amidst all the accumulated off-topic clutter here in this hi-jacked thread, if anyone were to take the time to understand exactly the words I said in my heading post, it would be clear my reasoning and my point of view, that a lie once sewn deserves no second chance. Enable Chicken Systems if you will, play in his sandbox, presume whatever you choose, but that doesn't change the facts, doesn't change his behavior, the way he conducts business, his neglect for what his customer may want. He shows he doesn't care. Read what he did. Don't ignore it. He is in the wrong. I won't be a part of it.

Chicken Systems wrote: "You can 'be right' or 'benefit'. I'd choose 'benefit' any day of the week."

Nothing short of a refund is right or any benefit to me.

[chickeneps]

We (Chicken Systems) understood your original post and responded to it accordingly (see Page 1). Most of your post is completely wrong factually - not just in our correspondence, but also how Translator even works. We spent hours trying to explain this to you at the time (Dec 2018); you just refused to listen, it was like talking to a brick wall.

To the public-at-large: we don't act this way at all. There are just some people in this world, unfortunately, that live in their own small narcissistic bubbles, and nothing stops them from posting to public forums to say whatever their version of truth is.