Shreddage Hydra and Jupiter Legato Slides are no longer working (FL Studio)

[EeveeonE]

I got these working a while ago, but now they randomly no longer work. I started by trying to use velocity to trigger it, which seemed like the best option, and works perfectly on the Shreddage Fretless
For these two however, it just refuses to work. Even when changing it to keyswitch. I'm unsure what the issue is

[tuzemec]

I would suggest contacting the Impact Soundworks support directly. I have pretty good experience with them.
https://impactsoundworks.com/support/contact/

[EvilDragon]

And this is the wrong subforum for that question anyways