MIDI Agent

I haven't even had a chance to use this plugin yet, but had to comment on the incredible customer service I recently received from MIDI agent. In 20+ years of working in the audio business, I have NEVER received such good service. I was having trouble opening the plugin, emailed the developer, and in about 1 minute had a response. Over the next few days, the very kind gentleman form MIDI agent continued to email me with updates until the solution was found. After 35(!) emails back and forth, it turned out it was my own user error all along--something was amiss in my own DAW that this developer spotted and helped fix. All throughout this process, I was treated incredibly well and never made to feel anything but a priority from MIDI agent-even when it turned out to be my fault. Unbelievable. To say this was going above and beyond is a huge understatement.

Now--onto playing with this very interesting plugin. Thank you MIDI agent.