SYN'X 2.5 Released - Xils-Lab - (Multitimbral Synthex - intro discount-)
- KVRAF
- 4534 posts since 17 Jun, 2013 from very close to Paris, France
Instant purchase.
Build your life everyday as if you would live for a thousand years. Marvel at the Life everyday as if you would die tomorrow.
I'm now severely diseased since September 2018.
I'm now severely diseased since September 2018.
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- KVRist
- 256 posts since 6 Jul, 2019
I am in the same situation now. I bought Syn'x today, because I got a notice that the price reduction was only valid for 2 more days. However, no email, no product, no order history on my account page.
- KVRAF
- 4534 posts since 17 Jun, 2013 from very close to Paris, France
Did you at least checked if the Paypal transaction was successful ?
Build your life everyday as if you would live for a thousand years. Marvel at the Life everyday as if you would die tomorrow.
I'm now severely diseased since September 2018.
I'm now severely diseased since September 2018.
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- KVRist
- 256 posts since 6 Jul, 2019
Yes, I got the confirmation email from PPBlackWinny wrote: ↑Sat Nov 30, 2019 9:37 pm Did you at least checked if the Paypal transaction was successful ?
- KVRAF
- 4534 posts since 17 Jun, 2013 from very close to Paris, France
Yes, indeed, it can also be a reason.
Build your life everyday as if you would live for a thousand years. Marvel at the Life everyday as if you would die tomorrow.
I'm now severely diseased since September 2018.
I'm now severely diseased since September 2018.
- KVRAF
- 4534 posts since 17 Jun, 2013 from very close to Paris, France
So now that you are sure that the transaction was successful, if not made yet you may simply send an email to Xavier. It's very simple, just a few words to write about your worry, and keeping a kind tone because the issue is perhaps not even known from him, and you don't forget to add as reference the Paypal transaction number. Made that way, the issues of that kind are always solved quickly and with the best relations at the end.FotoxBr wrote: ↑Sat Nov 30, 2019 9:56 pmYes, I got the confirmation email from PPBlackWinny wrote: ↑Sat Nov 30, 2019 9:37 pm Did you at least checked if the Paypal transaction was successful ?
Especially with Xavier ! He is always very kind with his customers !
And in the text of your message I also suggest you to add a secondary email address to join you... because sometimes it is nothing else than you usual email address which is suddenly bounced for mysterious technical reasons. Sometimes the origin of the problem is nothing else than that kind of imponderables.
Build your life everyday as if you would live for a thousand years. Marvel at the Life everyday as if you would die tomorrow.
I'm now severely diseased since September 2018.
I'm now severely diseased since September 2018.
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- KVRist
- 256 posts since 6 Jul, 2019
I received an email now from Xavier and my account page is updated. For some reason the automatic system did not work. Problem solved for me.
- KVRAF
- 4534 posts since 17 Jun, 2013 from very close to Paris, France
Build your life everyday as if you would live for a thousand years. Marvel at the Life everyday as if you would die tomorrow.
I'm now severely diseased since September 2018.
I'm now severely diseased since September 2018.
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- KVRist
- 175 posts since 2 Apr, 2004
Running the komplete kontrol software(standalone not as vst) as an administrator, I'm using Windows 10, did the trick for me. Once Syn'x is scanned and opened, you Can start komplete kontrol again as normal (not as administrator).hope this will help you.
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- KVRist
- 256 posts since 6 Jul, 2019
Thank you. I run MacOS mojave. Can I do a trick like that ?
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- KVRist
- 175 posts since 2 Apr, 2004
Sorry, i hope someone else can help you further.FotoxBr wrote: ↑Sun Dec 08, 2019 2:28 pmThank you. I run MacOS mojave. Can I do a trick like that ?
- KVRAF
- 4534 posts since 17 Jun, 2013 from very close to Paris, France
It's probably the same kind of affair...
Build your life everyday as if you would live for a thousand years. Marvel at the Life everyday as if you would die tomorrow.
I'm now severely diseased since September 2018.
I'm now severely diseased since September 2018.
-
- KVRist
- 256 posts since 6 Jul, 2019
As far as my knowledge goes (not very far), I am always the administrator on my iMac. I do not know the MacOS equivalent of "run as administrator". It is Xaviers analysis that this has something to do with the iLok system and some library used in this. Sofar no fix.