No Audio Devices Found?

Official support for: bitwig.com
daytwa
KVRer
15 posts since 30 Apr, 2003

Post Wed Mar 26, 2014 6:41 am

Anyone else have the issue where Bitwig can't find any audio devices? When I click on the dropdown, nothing happens, and clicking the refresh icon doesn't change anything. All the other DAWs on this machine have no issues finding the audio device.

Specs are:
Win 8.1
Balance audio device
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kennyda
KVRist
320 posts since 21 Mar, 2010 from Manchester UK

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 6:47 am

daytwa wrote:Anyone else have the issue where Bitwig can't find any audio devices? When I click on the dropdown, nothing happens, and clicking the refresh icon doesn't change anything. All the other DAWs on this machine have no issues finding the audio device.

Specs are:
Win 8.1
Balance audio device
You probably need to contact support
Studio One, OS X 10.0, M-Audio Oxygen 25 keyboard.
Old websites:
http://www.bitwigtutorials.net Free Bitwig Studio tutorials
http://www.macableton.com Free Ableton Live and Mac tutorials.

daytwa
KVRer
15 posts since 30 Apr, 2003

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 6:50 am

Yeah, looks like it. Was hoping that someone else might have ran into this problem and solved it before I contact Bitwig directly. I imagine the amount of tech support requests are huge given this being launch day.

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ThomasHelzle
KVRAF
5387 posts since 9 Dec, 2008 from Berlin

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 7:14 am

You could give running Bitwig as Admin a quick try.

Some people had success with setting the audio device to non-exclusive mode in the windows audio options...
In case something else is blocking the driver...

Otherwise I agree with contacting support - huge load or not ;-)

Cheers,

Tom
"Out beyond the ideas of wrongdoing and rightdoing, there is a field. I’ll meet you there." - Rumi
ScreenDream|Thomas Helzle 8) Twitter

Artales
KVRer
6 posts since 21 May, 2011

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 7:38 am

Same here, Edirol FA66 is showing up under WASAPI and causes an error, not under ASIO.

kalbinsson
KVRist
50 posts since 20 Aug, 2007

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 7:44 am

This happens on my OSX 10.9.2 as well.

/K

kalbinsson
KVRist
50 posts since 20 Aug, 2007

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 11:08 am

Did you get an answer from support?

I haven't. :-(

/K
kennyda wrote:
daytwa wrote:Anyone else have the issue where Bitwig can't find any audio devices? When I click on the dropdown, nothing happens, and clicking the refresh icon doesn't change anything. All the other DAWs on this machine have no issues finding the audio device.

Specs are:
Win 8.1
Balance audio device
You probably need to contact support

searlstudio
KVRer
10 posts since 5 Apr, 2009

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 1:16 pm

I'm having the same issue. I have multiple audio devices on my system and Bitwig isn't recognizing any of them. It's not allowing me to select anything which means nothing else can happen with this software until this is resolved.
iMac 27" i7 3.5GHz, 32GB RAM | OSX Mavericks | Steinberg UR824 Interface | Bitwig Studio/ Live 9

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trappar
KVRist
53 posts since 26 Mar, 2014

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 1:25 pm

Whoops. I just posted a duplicate topic: http://www.kvraudio.com/forum/viewtopic ... 9&t=406906

+1 for this issue though. I actually have three audio interfaces plugged in right now (don't ask.. I have a problem) and nothing is showing up.

apply-some-pressure
KVRer
12 posts since 22 Jun, 2011 from Planet Earth, Universe

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 1:32 pm

Artales wrote:Same here, Edirol FA66 is showing up under WASAPI and causes an error, not under ASIO.
My Edirol FA66 is neither appearing when trying to use ASIO. I can't activate any dropdown dialog within the ASIO dialogue at all. WASAPI is working here.
"Too many protest singers, not enough protest songs" E. Collins

daveocean
KVRer
1 posts since 29 Oct, 2010

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 1:32 pm

I have the same issue on OSX Mavericks :(

nexttrack30
KVRist
368 posts since 24 Mar, 2014

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 2:34 pm

Artales wrote:Same here, Edirol FA66 is showing up under WASAPI and causes an error, not under ASIO.
i have same problem.
edirol fa 66, windows7 64bit.
no asio. only windos wasapi.
good news is sound is coming out.


had no problem with ableton 9.1 asio.

i emailed contact. no answer.
but i understand there'd be craaaaaaazy amount of emials infront of them.

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summer2000
KVRist
337 posts since 25 Dec, 2002

Re: No Audio Devices Found?

Post Wed Mar 26, 2014 3:29 pm

I see I'm not alone with this issue.
I can't select my Presonus Firebox audio device. -Windows 7 64bit.
No ASIO. I can only choose Windows Wasapi.

I don't have this problem with Reaper, Reason, Studio One, Sonar, etc.

Bitwig, what's the deal?
Windows 10 64-bit | Cubase Pro 9.5 | Reason 10 | Studio One 3.5.2 | Lenovo Yoga 720 15.6"' | 7th Gen Intel Core i7-7700HQ | 16GB RAM | 256GB SSD | Seagate 8TB HDD | Focusrite Scarlett 18i8 2nd Gen | Akai MPK261 | Akai MPC X

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ThomasHelzle
KVRAF
5387 posts since 9 Dec, 2008 from Berlin

Re: No Audio Devices Found?

Post Thu Mar 27, 2014 1:36 am

That is weird, since I used a Presonus Firebox with ASIO for months in betatesting without a hitch... ;-).

Sorry, no idea what could be wrong, but make sure you download the latest version and send the problem to support...

Cheers,

Tom
"Out beyond the ideas of wrongdoing and rightdoing, there is a field. I’ll meet you there." - Rumi
ScreenDream|Thomas Helzle 8) Twitter

kalbinsson
KVRist
50 posts since 20 Aug, 2007

Re: No Audio Devices Found?

Post Thu Mar 27, 2014 1:40 am

Could this be a JAVA problems since this occurs on both Windows and OSX?

I mean OSX should be a no brainer as audio drivers are built in for internal audio interfaces?

All reports indicates that other DAWs have no problems detecting the sound cards only Bitwig.

When looking in the about box it indicates that Bitwig is written in Java?

Is Java bundled in the app or does it use Java on the system?

/K

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