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Knoop
KVRer
 
6 posts since 28 Jul, 2018

Postby Knoop; Fri Aug 24, 2018 10:25 pm Suitcase Rhodes library upgrade for existing owners: HOW?

Hello Ichiro,

I had purchased the Suitcase Rhodes library in 2016 paying 128$ - a bit pricy considering the pretty raw default Kontakt GUI.
However the sound is great despite the limited options of the GUI.
You recently offered a free upgrade for existing owners of the old library in your announcement on KVR forum recently.

https://www.kvraudio.com/news/premier-s ... takt-42058

1) How can I obtain the promised upgrade?

2) I am also surprised to see the complete Mk-1 Collection (both instruments) is being offered for just 75$ - while I paid 128$ for only the Suitcase Library.
I actually think it would be just fair to include the Mark 1 Stage library for me in the upgrade - reflecting the expensive original purchase.

I also sent you a message at team@premiersoundfactory.com which contains proof of purchase.

Please look into this and let me know how to proceed.

Thank you!
User avatar
ichiro
KVRer
 
26 posts since 18 Aug, 2017, from South of Tokyo
Hi Knoop,

Thank you for your contact. You sent the same message via contact form, didn't you? I will reply you via email.

Thank you.
Best,
Ichiro
Knoop
KVRer
 
6 posts since 28 Jul, 2018
Hi Ichiro,

yes I did send the same message via email.

Thank you!

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