KVR Audio

raapie · Post by **raapie** » Wed Mar 02, 2005 9:20 am

I ordered Ohm Force Symptohm 2 days ago using the e-shop on the Ohm Force site. Payment of 199 Euro went find and I recieved the invoice by e-mail. BUT no download links and registration key was send by e-mail!

I have send 3 e-mails to Ohm Force explaining my problems but haven't recieved an answer yet from them. I feel very bad about it. I tried to add a thread on their Forum but it had a problem as well. Site seems to be broken!

What's going on? I mean paying 199 Euro for nothing doesn't make any sense to me!

pHz · Post by **pHz** » Wed Mar 02, 2005 9:24 am

thats MOST unlike ohmforce ...

slainte

rob

raapie · Post by **raapie** » Wed Mar 02, 2005 9:27 am

have you ordered something using the e-shop yourself?

e-shop not working AND forum not working AND not responding to customers' e-mails... that's as bad as it can get I guess

;(

pHz · Post by **pHz** » Wed Mar 02, 2005 9:34 am

raapie wrote:have you ordered something using the e-shop yourself?

not recently ... but i do own pretty much all the ohmforce stuff ...

raapie wrote:e-shop not working AND forum not working AND not responding to customers' e-mails... that's as bad as it can get I guess
;(

perhaps their server is in trouble ... try using the KVR PM system to get in touch instead ...

http://www.kvraudio.com/forum/profile.p ... ile&u=4072

(cant remember which force is customer service / support but red is usually pretty helpful)

slainte

rob

Fire Sledge - Ohm Force · Wed Mar 02, 2005 9:40 am

Raaple:

There seems to be currently a problem with our website, some parts are crashing regularly -- we're working on the issue.

Vincent (Mauve Force), who is in charge of mail support, was out of the office for a few days, he will be back soon and will reply or dispatch your emails.

We're very sorry for the trouble, however some of us cannot work full-time for Ohm Force so there might be a bit of latency for email reply, but be sure we won't let you alone with your invoice.

-- Laurent

knockman · Post by **knockman** » Wed Mar 02, 2005 9:43 am

edit: the horses mouth has spoken

Mauve Force · Post by **Mauve Force** » Wed Mar 02, 2005 10:06 am

Hey guys,

I'm Mauve Force. The one to blame if you are not happy with the support of ohmforce.com.

As has said Laurent, we are experiencing troubles with our server. You will receive a mail from me within the day.

Mauve Force.

aMUSEd · Post by **aMUSEd** » Wed Mar 02, 2005 10:17 am

I want to complain too. I ordered an Enhanced Lobster by telepathy 3 months ago and so far haven't even had a Prawn.

Mauve Force · Post by **Mauve Force** » Wed Mar 02, 2005 10:27 am

aMUSEd wrote:I want to complain too. I ordered an Enhanced Lobster by telepathy 3 months ago and so far haven't even had a Prawn.

You have to provide the lobster!

porpoise · Post by **porpoise** » Wed Mar 02, 2005 2:13 pm

HI

When I placed an order for a trout I sent a Lobster as an E-Mail attachment but only ever got a Prawn when I expected a Plaice - so whats cooking?

Porpoise.

ObsoleteAcc99 · Post by **ObsoleteAcc99** » Wed Mar 02, 2005 2:15 pm

[DELETED]

knockman · Post by **knockman** » Wed Mar 02, 2005 2:24 pm

make sure you've got a trout ladder installed, otherwise any firewall will block them.

Chugga Chugga · Post by **Chugga Chugga** » Wed Mar 02, 2005 2:27 pm

Is Squid on the menu?

spaceman · Post by **spaceman** » Wed Mar 02, 2005 3:00 pm

aMUSEd wrote:I want to complain too. I ordered an Enhanced Lobster by telepathy 3 months ago and so far haven't even had a Prawn.

Are you walking sideways?
otherwise it's a crab you've ordered

Ohm Force e-shop evil?