ST GUI BUG

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DP 4.6 does NOT seem to have the flicker problem with the IK products now.

DP 4.1 to 4.5 seems to have the flicker issue but 4.6 does not now..
Jason Williams / Technical Support
IK Multimedia U.S.A.
Email: jason.williams@ikmultimedia.com

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Go to HD > library > audio > plug ins > componants and DELETE the sampletank 2 file here.

Go to HD > users > name > library > preferencse > IK Multimedia and DELETE the sampletank2 folder here.


That is the remedy for DP4.6 and ST/SS!!

BK- that;s the dealio from what I've seen over @ Unicornation. I'm still on 4.5 & dealing with it. I will be on 4.5 till all the bledding edge gets the reports out before I take a jump :D

Thanks Jason for the updated info!!

T

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oops, I think you forgot the bit about re-installing only 2.09!

Well, that may fix ST, but SS is still useless (apart from your tip about the windows, that is).

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So HEY IK, are you just going to leave it at that?

Selling products with such a bad flaw...

SHAME!

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No, we are not leaving it at that at all... DP is the only host that has this bug and all the IK AU are written to the standard and works great in other AU hosts without this problem.

I was simply saying that DP 4.6 so far seems not to have this issue so maybe its was something about previous versions of DP and IK had some strange interaction. But we are still going to see why it happens only in DP.
Jason Williams / Technical Support
IK Multimedia U.S.A.
Email: jason.williams@ikmultimedia.com

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If you are still using an earlier version of DP, the other windows to close (to fix the GUI problem) is, as already mentioned, the Performance window, plus any open MAS plugin window (seems fine leaving other AU windows open). This has plagued many a DP user for years already, and is definitely not the fault of IK (although certain other developers *have* found workarounds, I must admit).
I did get a life,once...but it was faulty, so I sent it back.

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Vic

Hey, thanks I did not know that other companies have had this problems with DP also.
Jason Williams / Technical Support
IK Multimedia U.S.A.
Email: jason.williams@ikmultimedia.com

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well, thanx for clearing that up, (that you are going to try to fix the problem).

Its just that your other post seemed to be saying to me "upgrade and all will be fine", and at the same time my help request to IK seems to have gone completely dead (no response for 4 days now).

In terms of that problem "plagued many a DP user for years", well, that's news to me... I have got heaps of other 3rd party plugs that are working just fine and I don't recall hearing about this problem amongst the DP community, so I don't think you are right in saying that.

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Well, there are hundreds of different third party plug-ins and no one has them all plus each person's system is also different. If Vic says what he says then it is almost insulting to challenge him in my opinion. But, let's not get nasty guys, please?

No software is perfect and since third party plug-ins support hosts and both have aspects that can potentially conflict then sometimes there are bugs that affect each other. When it can be solved on the side of the third party plug-in developer then there are updates. So, issues that can be would be fixed in a future SS2 update. In the meantime, people like Jason have some helpful workarounds as do others in this forum.

Sonik Synth 2 is a unique and powerful product. Not many others have a sound set that took so many years and is filled with such massive potential for music composition, production and sound design. I hope that you'll be happy with the product even if some issues may be frustrating and could require temporary workarounds.

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Squids wrote:is almost insulting to challenge him in my opinion
no intention to insult, just had not heard that said b4, so if there is evidence/info, I would love to see it, to save me hassle with other plugs in the future, apologies to vic for any offence caused.
Squids wrote:No software is perfect and since third party plug-ins support hosts and both have aspects that can potentially conflict then sometimes there are bugs that affect each other.
yep, that's right, but this was/is a KNOWN bug, which is not a) listed on the FAQ @ IK, b) mentioned anywhere on their support pages and c) pretty major, so it should be!

BTW, it is STILL not acknowledged on IK's site.
Squids wrote: I hope that you'll be happy with the product even if some issues may be frustrating and could require temporary workarounds.
me too, and believe me, I would have been much happier if the bug was identified in the system requirements or elsewhere by IK, so that I could have made an informed purchase, rather than having all this hassle and having to close most windows in my host just to be able to tweak a knob on SS' GUI.

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BK,
I know its a PITA, but try this: since you have not installed ST, install it.
Then use the SS sounds set within ST. Then you can close the performance window(DP). to negate the flickering knobs.

** PLease correct me if I am wrong ST/SS users- I dont have SS, but have heard that you can use SS sounds within ST??**.

wouldnt' hurt trying would it? Just trying to help here:D

T

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BKK-OZ wrote:
Squids wrote:is almost insulting to challenge him in my opinion
no intention to insult, just had not heard that said b4, so if there is evidence/info, I would love to see it, to save me hassle with other plugs in the future, apologies to vic for any offence caused.
Well, here's a post about another plug-in that states "I have had constant grpahical problems and since I moved up to th latest DP I now have audio problems": http://www.northernsounds.com/forum/sho ... 054&page=1

I just happened to have found it (wasn't looking). I think asking someone to show evidence of it to prove their impressions and experiences is also potentially insulting or could be taken that way (guilty until proven innocent? ;) luckily we can tell you're a nice guy though and don't mean it that way). I've read a lot of Vic's posts and think that if he says something that he's not just making it up. I am sure it is coming from somewhere surely.

Anyway, you have some good points and believe me I am all for the most informed buying decisions (in fact, that's why even as busy as I am I try to hang out here in the forums to help with that... I am not tech support though and not aware of all issues plus as a user I don't have DP myself, but otherwise I do my best!). The web site could be updated, a fix could be updated and there are a lot of things that companies can do better I am sure.

For you we can't go back in time so since you are an esoundz customer we can follow up with you to make sure you are a happy customer in the long run which is the most important thing. You have the ST2 engine right (because you got this in the group buy bundle correct?). That should be a good workaround (to read SS2 sounds from the ST2 GUI which makes a lot of sense anyway btw). If you don't have it then you could talk to alex@esoundz.com and see what he can do.

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OK thanx guys, I am in the midst of a project right now, so I will hold off on trying the ST work-around (I just don't want to be distracted by another soundset right now!).

I appreciate your honesty and openess Squids, and to Vic, you don't gotta prove nothin' to me, man, I just hadn't seen that sort of problem b4 (tho, come to think of it, Absynth 3's latch button didn't work properly in DP 'till their last updater, so I guess you had/have a point).

Anyway, I have set up a custom window set in DP so that I can quickly toggle the windows off so that I can edit in SS.

Blessings and peace to everyone and thanx for the interest/tips.

Back to making music!

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BKK-OZ wrote:I appreciate your honesty and openess Squids, and to Vic, you don't gotta prove nothin' to me, man, I just hadn't seen that sort of problem b4 (tho, come to think of it, Absynth 3's latch button didn't work properly in DP 'till their last updater, so I guess you had/have a point).
No problem, BKK-OZ, and I assure you you wrote nothing for me to take offence at :)
Little by little, problems between DP and various AU plugins have been sorted out (e.g., N.I. had serious problems with almost *all* their AU instruments at first).. sometimes by an update of the plug-in, other times by an update of DP (not really a question of "passing the buck", but the root of the problem was apparently the interpretation of Apple's guidelines for the AU spec, which was set firmly in fog! :wink: . It was also quite fun to see that when certain developers eventually brought out their native AUs.. complete with exactly the same bug you are describing (and the other famous bug, which was knobs/faders redrawing at the top left of the screen, completely outside the plugin window!).. that if that developer had previously brought out a VST version, it was more likely that using the ReFX VST>AU Adapter, the plugin would work in DP bugfree! (unfortunately, that's not the case for SS2, I've just tried it.)
Anyways, back to the point..
Yes, SS2 exhibits the bug you describe when using DP 4.12 (but closing the windows mentioned earlier does workaround this), but SS2 works perfectly in DP 4.6. It angers me too, when I get the impression that I need a paying update of a product, just so that I can benefit from a bugfix... but in the case of DP 4.6, the main advantage for AU plugins is that not only are the GUI problems ancient history , but AT LAST there are multiple outputs available (so you can now make full use out of ST2/SS2).
I did get a life,once...but it was faulty, so I sent it back.

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