Sonar 5 crash on launch

[pitchdrifter]

Thanks for your input,

the DAW sonar 5 runs on (I'm a new cakewalk customer since sonar 5 btw) is rather powerful, a dual opteron setup with 2gb of ram. I'll be able to try Sonar with XP 64 later this year (once a few drivers I need for that become available) on the 2nd machine which has more powerful opterons and 8gb of ram (otherwise a mirror setup).
Sonar once launched by opening a project file directly doesn't make the impression of being short on resources.

thanks again

Markus

[Hink]

Thanks for your input,

the DAW sonar 5 runs on (I'm a new cakewalk customer since sonar 5 btw) is rather powerful, a dual opteron setup with 2gb of ram. I'll be able to try Sonar with XP 64 later this year (once a few drivers I need for that become available) on the 2nd machine which has more powerful opterons and 8gb of ram (otherwise a mirror setup).
Sonar once launched by opening a project file directly doesn't make the impression of being short on resources.

thanks again

Markus

Hi Markus sorry to hear that you still are having problems, it's been a long time...I admire your patience...I am just starting with sonar too, I had home studio 9 and 2002xl. I find it odd that it is happening on two machines. You've got to narrow it down by checking .dlls that are in both. If you're saying both are the same then I'm sorry for suggesting it.

However maybe we can go about this a different way...it seems that it's .dll related...why dont you list your pluggins (except the cakewalk stuff) and see if we can confirm which ones work...I'm sure there re enough of us to cover most of your list....maybe worth a shot?

[Stupid American Pig]

Thanks for your input,

the DAW sonar 5 runs on (I'm a new cakewalk customer since sonar 5 btw) is rather powerful, a dual opteron setup with 2gb of ram. I'll be able to try Sonar with XP 64 later this year (once a few drivers I need for that become available) on the 2nd machine which has more powerful opterons and 8gb of ram (otherwise a mirror setup).
Sonar once launched by opening a project file directly doesn't make the impression of being short on resources.

thanks again

Markus

I havent read the entire thread, but have you posted this on the cakewalk forum? They are usually really helpful for situations like this.

[johnmorales]

Hmmm, xRavenx if you have just started using Sonar and 5.0 is your first version, what the source of your problem would require far more information than you have provided up to this point.

I understand people's desire to help, but unfortunately in their eagerness people assume quite a bit, way to much to be of help.

Things that need to be known are what is your complete set up. What kind of sound card, full stats. Other software on your system that is music production related. What are your other VSTs/DXis.

When one gets a nice idea of what your set up consists of (way beyond what your processor set up is) then one can start to think of real potential answers.

This is one reason why Cakewalk Tech Support will ask for this information when confronted with a particularly hard to solve problem.

To answer without such information is guessing. It's well intentioned, but in the end will only make you more frustrated. There could be 100 reasons for your problem NOT one, but all the answers seem to go in that direction. Just do this or that and you will be fine.
In truth it could be a sequence of events or a combination of factors that are causing your grief. Without knowing the complete set up, one can't begin to imagine the possibilities that could cause this.


Also a more complete description of how you have set up Sonar on your system would help. Of course you could have chosen the default set up all the way. In which case this would be known.

However you don't seem to be a beginner in terms of computers per se. I wouldn't be surprised if you didn't split up the initial set up in some customized way. IF this is the case, knowing this is also helpful.

AGain I make no assumptions. To do so is to guess. Guessing is NOT going to solve your problem

[Hink]

Harker Heights Texas ...tell me is there still a cool club called Oasis?...Is the 19th hole liqour store/panw shop still on the border of Killen? Is Nolanville still a speed trap on 190?

BTW stay away from D street in Killeen...

Btw I dont expect much to be the same, I left the area August of 81...

[pitchdrifter]

John,

well I could list the exact setup of course, but I'm convinced that it's not the setup being at fault, but the software (seeing as every other piece of software I use works smoothly and performs very well). Yes I did post this over at the Cakewalk user forum in one of the threads summing up issues with sonar 5, also mentioning my setup's specs. The usual feedback being (not from cakewalk but from users) 'move pci cards around' or 're-install windows'.

That I get into Sonar 5 at all is thanks to a reponse to this thread here at KVR, advising to try doubleclicking a project file instead. My post at the cakewalk forum turned out to reap no further responses either.

I'm in no hurry with Sonar 5, I got it now since I was going to use my spare time to get familiar with it and setup templates. The actual work I'm still doing in SX3 and have no short term dire need to have Sonar 5 working properly. What I am hoping, though, is that Cakewalk fixes the most prominent issues I reported. I also signed up for beta to have a bit more direct input with these bugs, and I'm finding quite a few glitches, though I haven't had any response to the application form nor the NDA fax yet.
I'm not really worried yet, just hope it doesn't end up in the shelf collecting dust from here on.

I'm wondering, what do you mean by splitting up the initial setup in some customized way?


thanks for the feedback

Markus

[Hink]

I'm sorry but the problem has to be on your end...otherwise people would be screaming the problem from rooftops...unless of course you got a damaged disk, but then even if you did it's likely you'd of had installation problems or warnings.

Please remembr I'm the one coined the term "crapwalk home toilet" when I got sick of home studio, so please dont think I'm dazzled by my growing appreciation of Sonar. But I think if you're gonna solve this you're gonna have to accept that it's something that your computers dont like about Sonar...didn't you mention something about the soundcard, where I suggested you disable it?

What I meant is if possible assign the windows audio (not the audio from sonar) to something other then the card you use for Sonar...most computers allow you to select the modem which really is just defeating it. Otherwise uninstalling your hardware (if you haven't already) does it open now after nagging you about no audio or midi selected? You can't guess, but you can use the process of elimination, though time consuming...

[pitchdrifter]

Hink,

I know what you're getting at, thats to hunt down a compatibility issue on Sonar's end though. And I'll not be dismantling my work machine for that.
Sonar installed fine, didn't bring any errors, and on top of that it launches and works when doubleclicking a project file - therefore the install disk was fine.

I was posting on both forums, cakewalk and here, to find out if there are any known issues with sonar 5 about this start-up error sonar shows when launching with the normal shortcut. The fact that it launches fine via project-opening but crashes via the shortcut pretty obviously points at the software itself having an issue, not the rest of the system. That every other piece of software I use on this machine works fine without any hickups is another indication for that.

Quite honestly I'll not start going on an impossible 'what does sonar like' bughunt disabling my machine during the duration of that hunt. I work with this thing and gotta do that most of the day ever day. I simply can't afford ripping apart a perfectly well operating system to do somebody else's QA.

As for disabling the windows sound events.. they always have been, and still are.

I really apreciate everybody's input, on 'reinstall windows' 'flip around pci cards' suggestions I won't follow up, though. I hope you understand that.

thanks again

Markus

[RapRogue]

Yep, only suggestion I can make is: try to find another
user who is experiencing the same problem.
And then check for things in common.

Edit, when the demo is relased its bound to happen.