Would like some advice about dealing with Homemademusic.com

Anything about MUSIC but doesn't fit into the forums above.
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About a year ago when I first finished my Jigsaw Mind album I made the mistake of allowing homemademusic.com to distribute it. Seemed like a good deal at the time, but after problems with logging into my account, and not being happy with CDR manufacturing I decided to press and distribute the album myself. I asked them to remove it from the site, and for about 3 months I got no reply. Then finally after loads more emails I received an appologetic reply explaining that in the last few weeks I'd had a bunch of sales, they had some big venture on the go that I'd be crazy to pass on in the form of Orion's music (or something like that) and that I shouldn't be so hasty. I told them that I wanted a cheque for the few sales that I'd had and I'd decide shortly whether to take the album down. When I got my website up and running and my own batch of CDs pressed I emailed them again to say that I definately wanted to remove it. No reply.

I let it slip for a long time, then about a month ago I decided to check whether the album was still there. It was, and I then tried to log into my account to see if there had been any sales. "Account does not exist". So I send another email about a week ago saying "what the hell is going on?" . . . no reply.

I've just sent 3 more emails, but I'm not optomistic.

This company is extremely dubious, and I don't know what I ought to do next.
Every day takes figuring out all over again how to f#ckin’ live.

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About all I can think of is to sell your album(s) over at CDBaby. You'd have to get the CD pressed yourself, though. They're essentially a distributor.
Buy my cd here (Prog rock/synth pop/classical/soundtrack-ish music):
http://cdbaby.com/cd/cyanogen
Newer songs/unreleased material:
https://soundcloud.com/cyanogenmusicpage

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That doesn't sound too good. :(
Have you done a google search for "homemademusic fraud". That can help you detect credibility issues.
Beyond that, I would keep hounding them. Perhaps you can find a phone number for them. :shrug:

Good luck!
Anti-aliasing is for "synthmonk%ys".

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Well, I appear to have to up the stakes and threaten some sort of legal action. But I don't really have a clue what taking legal action would entail, and I'd imagine it's not a threat I could realistically back up.
Every day takes figuring out all over again how to f#ckin’ live.

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Well, they are based out of Utah apparently, so legal action wouldn't be a wise choice me thinks (seeing that you're in London).

To contact us by phone:
800-799-3010

That's probably your best bet at this juncture. ;)
Anti-aliasing is for "synthmonk%ys".

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Call them up, ask them to remove your stuff from their site, give them a 10 business day deadline. If by then they still have your stuff up, type out a letter (a real one)setting them a 2nd date (take the time into account that it takes for your letter to reach them) of 10 days, send it registered and return receipt requested.
It'll help to formally mention that you revoke permission that they distribute your work in any form - mention that in the phonecall and in the letter.

Should do the job :)

Markus

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If you are registered with ASCAP or BMI or some other agency, they will help.

If you are not, I highly recommend that you do register. It is free (at least I know ASCAP is).

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