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Hi there!

Within the last couple of days, I've tried to make a payment with my VISA card on esoundz. I've wanted to purchase the ST2.1 sounds upgrade and I am also an esoundz member, having purchased from them in the past.

For whatever reason, the purchase cannot be completed even though I've made triplely(!) sure that all my details are correct!!!!! I've sent an email to support@esoundz.com but have so far gotten no response!

Esoundz- don't you want my money????:).

OK- not meaning to be rude or pushy as I've always been very happy with Esoundz and that is why I find the above situation a bit strange and out of character with such a great company!
Imac 3.4ghz/16gb ram/M Audio C600/PT11/Logic Pro X/Reason 7/Final Cut Pro X/Stacks of 3rd party plug ins.
MIDITEK MUSIC PRODUCTION, RECORDING & TUITION- Recording, production & mixing backing tracks, demos, albums & jingles.

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Why not call? ;-)

I'm sure they will be happy to sort it out on the phone..

email: support@esoundz.com
toll free: (800) 232-6186
outside the U.S. 954-846-9447 (10am-6pm EST Monday-Friday)
address: 1153 Sawgrass Corp. PKWY
Sunrise, FL 33323
fax: 954-835-0229
Play what you feel and feel what you play.

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I can confirm top service from Jorge, and to being one of the calls he's got on his list at the moment...!
Three shall be the number of the counting

And the number of the counting shall be three.

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Hello Fellow KVR's,

I'm Jorge, the Support Manager for Esoundz.

I've replied to your e-mail Slovenec. I'm sorry that I didn't reply sooner but I've had a lot of customer service calls/emails to take care of. You can give me a call here at the office and i'll be able to put the order in for you. If you, or any other member of the forum, ever have a problem, please feel free to contact me directly and i'll be sure to get you taken care of. It is my job!

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Hi there! I KNOW esoundz provides fantastic service as I've dealt with them before and I didn't want my post to come accross that I was bashing esoundz:(. If it came accross that way then I sincerely apologize!!!!!!!!

Thanks for your email Jorge. I'm in Australia and the only thing stopping me from calling is knowing what the time difference is! (I use international calling cards).

I shall call or contact you asap. By the way, the different bundles are fantastic. Pity I already own copies of some of the plugs meaning that purchasing a whole bundle is not such an incentive to me- but if I was starting out afresh, I'd have bought that big studio bundle yesterday!!!!!!!!!!:). Boy, every main IK Multimedia product for under $1,000US!!!!!! Here in Australia, we unfortunately get very ripped off with music hardware and software so the retail of ST2 here is over $1,000AUD!!!!!!!!!

Hats off to esoundz for such great prices and deals!:).

I'm very tempted to get the CSR!!!!! Boy the demo on the IK sight sounds great:).
Imac 3.4ghz/16gb ram/M Audio C600/PT11/Logic Pro X/Reason 7/Final Cut Pro X/Stacks of 3rd party plug ins.
MIDITEK MUSIC PRODUCTION, RECORDING & TUITION- Recording, production & mixing backing tracks, demos, albums & jingles.

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I think everyone should have CSR. Out of all the reverbs I have find CSR to just work and do the trick faster than anything. It has the right sound for what high end studios have in terms of their reverb outboad gear. I've never spent thousands of dollars on hardware revebs to have that in my project studios before so having CSR now is really refreshing. I use it on ever mix. I know a testimonial from someone who sells it can be taken with a grain of salt. I also know I am not the only one who feels this way. It's a GREAT sounding reverb that doesn't take up too much CPU like some others do. I highly recommend it and I am saying that off of doing a lot of music lately and I really don't know what I'd do without CSR. I don't like to spend a lot of time tweaking a reverb just to get it to sound right. CSR instantly sounds good when you load up the Plate or the Hall for example. It's just "yeahhhhh" and then you blend.

It's funny because I have a full ProTools HD system, UAD cards and all kinds of plug-ins. But, I think T-Racks and CSR are the only plug-ins I use on every mix. It's nice to rely on them because I have multiple systems on the Mac and PC and a laptop. The multi-platform host-based factor is really great for that.

Rant over. But get CSR! ;) I can't see someone not liking it. It does what you'd expect it to do... really great sounding reverberation (and deep programmability if you want as well).

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Squids!

I might just get CSR as soon as I can get an order organized with esoundz:). My epoints membership as well as ordering it as a crossgrade means that I get it even cheaper!!!!!:)

I also admit to loving T Racks and I go to T racks before going to any of my Waves Gold plug ins just because of their immediacy!

I find with my Waves stuff that I have to do heaps of tweaking to get nice results (nothing the matter with that also!) But of course time is money and time is also musical creativity! Therefore I like the way I can get quick results with T Racks, either using it as the full suite or as separate plug ins on each track.

Has IK Multimedia thought of perhaps creating other 'easy to use' straighforward plug ins based along the same philosophy as CSR- great GUI and low CPU requirements with the option of heavy tweaking is so desired. Perhaps IK could make a great dedicated delay/echo plug in based upon this principal mimicking other great delay and echo units of the past (yes I know alot of that already exists within Amplitube 2). I'm thinking for those not requiring all the guitar orientated fx.

How exciting if IK gave companies like Wave Mechanics, Celemony and Serato a run for their money by releasing a CPU effecient time stretching/pitch shifting plug in?

I must admit to getting a bit of a soft spot for this company in a similar way I have a soft spot for Korg when it comes to hardware.

I think it all stems down to the 1st software or hardware you bought 1st- my 1st hardware synth was a Korg T3. My 1st software synth was Sampletank 2!!!! :).
Imac 3.4ghz/16gb ram/M Audio C600/PT11/Logic Pro X/Reason 7/Final Cut Pro X/Stacks of 3rd party plug ins.
MIDITEK MUSIC PRODUCTION, RECORDING & TUITION- Recording, production & mixing backing tracks, demos, albums & jingles.

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Do esoundz accept paypal yet? Id love to get hold of that ik total studio bundle but I dont have a credit card at all, only debit cards linked to paypal.

eng

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english wrote:Do esoundz accept paypal yet? Id love to get hold of that ik total studio bundle but I dont have a credit card at all, only debit cards linked to paypal.

eng
We don't normally like to use Paypal but we can accept it if that is your only means of paying. Just contact jorge@esoundz.com and he can walk you through what you need to do for that.

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