Announcing Poly-Ana Beta 0.11 Special offer save $60

[Teksonik]

the creator still has the sole right to create this work as They see fit. It is still the vision of the ARTIST that has been now manifested as this particular piece of art. Otherwise it would be SOMEONE ELSE'S vision. Admiral Q has simply created his vision as he see's fit, just as most of you do when you create a song for instance. This is indeed a work of art!

Well, OK, but Picasso didn't put out public betas

He has mistaken Music and Art which are entertainment with Poly Ana which is a tool.

[AdmiralQuality]

Please. People. Calm. This should be a happy time for us all. Teksonik, the fact that I'm online at 10:00pm at night supporting POTENTIAL customers should indicate what you can expect from our customer support. If you buy something from Yamaha, I can guarantee you that the president and chief engineer at Yamaha don't answer your emails personally (if your emails get answered AT ALL). Some seem to still WANT the cold corporate treatment however, and again, I'm SORRY, but we just don't do that. We're small (for now) and that's a GOOD thing for our customers. For example, it means you'll probably all have bug fixes before your free week is even up!

And inverseroom, I really don't see your point. Picasso DID do public works of art (and he also payed his bar tab in doodles) and he got praise, and much criticism too. All I'm asking though is that if you want to get DEEP into critique, do it in another thread. This isn't because I'm afraid of criticism, I just want to keep the page count down in here so people don't have to sift through pages and pages to find the HELP. So I can get bug reports. And make the product better for EVERYONE. Cool?

[TotcProductions]

As far as customer support goes, I gotta say I'm pleased so far. Being the first customer, I suppose I haven't needed it a ton...but I've actually needed it once in the past hour and a half since I bought, and I had a reply in less the 10 minutes! So, I'm sure when you jump on board, you'll be more than taken care of.

@FunkyChickenDance: Yes I do...I love it! I only played with the demo a day or two ago and that was enough for me. Only issue I had was not being able to see the paramters, but since that's been added to the list of things to address, I didn't have a reason not to any longer. Definitely doing a Pro-Sounds set for this bad boy when it gets out of beta though.

Peace

[diverdee]

AQ - how's about getting your own company support forum here at KVR?
You could bang up stickies & stuff then, if you catch my drift.

[Teksonik]

And make the product better for EVERYONE. Cool?

So listen to the Gui complaints!


P.S Lots of the members of KVR have worked one on one with many many vst developers so it's not that uncommon (For a role model look to Jorgen of Energy XT fame). Listen to what they say. They know what they're talking about.

[AdmiralQuality]

AQ - how's about getting your own company support forum here at KVR?
You could bang up stickies & stuff then, if you catch my drift.

For now, I feel it's better to be in a "public" forum rather than in a closet, otherwise people just won't see these announcements. Eventually, yes, we'll have to arrange that just to keep from needlessly spamming the Instrument board with our "esoteria".

(And you remind me, it has been SO long since I "banged up a sticky" )

[Teksonik]

As far as customer support goes, I gotta say I'm pleased so far. Being the first customer, I suppose I haven't needed it a ton...but I've actually needed it once in the past hour and a half since I bought, and I had a reply in less the 10 minutes! So, I'm sure when you jump on board, you'll be more than taken care of.

@FunkyChickenDance: Yes I do...I love it! I only played with the demo a day or two ago and that was enough for me. Only issue I had was not being able to see the paramters, but since that's been added to the list of things to address, I didn't have a reason not to any longer. Definitely doing a Pro-Sounds set for this bad boy when it gets out of beta though.

Peace

You know I'll by the synth. No addict can pass it up. Not hard to give customer service when you only have one. Sorry couldn't resist. AQ is on to something here, Poly Ana has great potential, I just hate to see him shoot himself in the foot before he even takes his second step.

[diverdee]

Edit: Aciddose is right.
However regarding AQ & customer service.
AQ appears to be passionate & commited about his creation.
I kind of envisage him noodling around with esoteric looking mecahnical objects in his spare time, wiring huge modulars together whilst he has conversations with himself - kinda grungy einsteinian nutty professor hairdo, forgetting to eat & all that - bit of an old school open university dude.

[aciddose]

actually, software is a combination, in a way. when you buy a software product, service and future improvements to the software may be part of the deal. i understand AQ's problem with the gui thing, i know what it is like to have my design questioned. most of the time i start off aggressive and assertive about what the design should be. over time though, i can be convinced of the virtues of a different design.

it may be worrying that AQ doesnt seem responsive to suggestions for design changes at this point. in my opinion it would be much greater of a worry if he was completely accepting of all suggestions. if that were the case it would seem as if he had no direction and lacked decisiveness and leadership ability.

i'm not sure if he was refering to me when he was upset about the suggestions. i gave him good suggestions in my opinion while i think a lot of other's plain complaints without giving many proper or practical suggestions for improvement are very much purly destructive criticisms.

it would be better if people could say "i agree on what aciddose said concerning ..." or "i agree with xxx about yyy and zzz", or "i disagree about ... and think it should be ... instead".

people often complain to me or ask me to do things with xhip. skinning is a very common thing that comes up. you guys simply are unable to understand what is involved with skinning and really need to shut the hell up about it, please for the love of god or whatever. first of all like i said you've absolutely no clue what it requires to implement even fairly basic systems of skinning that many controls with complex behaviours. you also wouldnt be satisfied with anything requiring a practical amount of effort to implement, you'd continue to find fault and complain about things endlessly, never satisfied even when your original complaints are fully addressed.

so you need to understand why AQ might be pissed off a bit. give him constructive critique and keep the yadda-yadda to a minimum. read the whole thread before posting the same shit over again. "i'd like to agree on the gui ..." followed by ammendum of personal thoughts on the issue not yet mentioned is completely acceptable. repeating the entire context multiple times in order to say the same things and add nothing of your own isnt acceptable in the least.

i think AQ will budge on this, i thought actually he'd respond immediately to my statistical analysis concerning the percentage of possibly customers running at 1024x. i think he will implement a simple scrollbar method now, and something else in the future.

between now and when he does do that though, shut the hell up. give him a break and let him think it over. repeating things is not going to make him think about it any faster.

and AQ, you really need to think about it too, and atleast acknowledge when people make a suggestion. you can say "i think that isnt possible", list reasons why, and ask for ways to fix the problems you discribe. if you really do not like the idea you can say "i wont be doing that in the immediate future, but i'll keep it on my mind."

people ask me to add a third oscillator to xhip pretty often. i say "i wont be adding that in the immediate future but it might get added in xhip 2.0". guess what, i doubt i'll ever get to "xhip 2.0", but it works to stop the requests. it makes people realize i have other things to work on and it shows them when/where they can expect such a thing to become reasonable. people will start asking me about 3rd oscs and other bizzare crap i really do not like to hear about once i realize xhip 1.0, but that will be a long time from now. for now, i enjoy the peace i have.

so, just acknowledge it is an issue, a large number of people use 1024x, you're thinking about it, and it'll get fixed at some arbitrary time after you think about it and reinitalize the discussion. that'll solve it for you and for everyone else, i think.

by the way, i agree with what people are saying. i was really trying to test the synth, and i didnt really mind the cpu use. what really got to me was the huge gui and very high contrast, small text, and odd layout. i understand your reasoning for implementing everything the way you did, it is consistant and quite good in my opinion. practicality however is also important. you have done some things which are unique, but there is a reason for example other synthesizers have not relied upon semi-naive oversampling - it isnt practical a lot of the time.

i think the kind of quality output your code is producing shows dispite issues of practicality, there is much more merit in these methods than has previously been thought. people can definitely deal with the cpu use issues, especially with modern processors. the interface issue however is not something people can simply deal with - it really needs to be addressed.

[AdmiralQuality]

And make the product better for EVERYONE. Cool?

So listen to the Gui complaints!


P.S Lots of the members of KVR have worked one on one with many many vst developers so it's not that uncommon (For a role model look to Jorgen of Energy XT fame). Listen to what they say. They know what they're talking about.

Sigh. NOT everyone is in agreement. If you were, I would do what you all dictated. Look, there's 100 other products out there that do it YOUR way. And as SO many others have stated on these boards... "WHO NEEDS ANOTHER VA SOFTSYNTH?" And I had to agree... untill I stumbled across an alternative method and found that it was GOOD (Spinal Tap reference there!)

SO... part of being different is this different take on GUI. Look, most of my professional career has been in GUI design so I do like to think that I too know something about it. I KNOW it's not for everyone. I KNEW that some people would be strongly against it. But I went and did it anyway (George Orwell reference there) because I felt it was better to pick a style and STICK to it, than to mash a bunch of conflicting paradigms together (like EVERYONE else does.)

Can you just try it for a few days? Maybe you'll even find you like it? And again... if you don't... there are other ways to the parameters! You don't HAVE to use my GUI.

Finally, if you DON'T like it, then you're not a potential customer, and you're therefore NOT a part of this Beta. Beta is for helping the people who WANT it. Not for throwing away 4 (LONG) months of GUI work because a smaller fraction of the people don't like it. Look, we're here to make this product SOUND good. GUI is NOT a priority at this point. It's done. It's NOT going to change (or should I pull it off the market and go away for another 2 or 3 months?) If that's a showstopper for you, again, I'm sorry. I did my best but I know I can't please everyone and I certainly wasn't TRYING to. I'm SORRY this wasn't the product for you. Maybe you'll like my next one.

OK? (Don't even reply. Just stay on topic or please go start another thread.)

[aciddose]

i took too long in writing that post and i see you've already, partially acknowledged the issue, although not specifically the gui/resolution issue. seven posts while i was writing mine? how much of my life did i lose to that rant :P

[AdmiralQuality]

aciddose, normally you drive me nuts but I have to say you've been restrained and actually HELPFUL in here. And I thank you for it. I should put on my packaging (if we ever have a package) "The soft-synth acoddose DOESN'T hate"

Rock on. I'm off for the night. I feel like I've taken on 10,000 orcs and 500 T.I.E. fighters today. (Which by the way is NOT conducive to adding features or fixing bugs!)

[Teksonik]

You guys simply are unable to understand what is involved with skinning and really need to shut the hell up about it, please for the love of god or whatever. first of all like i said you've absolutely no clue what it requires to implement even fairly basic systems of skinning that many controls with complex behaviours. you also wouldnt be satisfied with anything requiring a practical amount of effort to implement, you'd continue to find fault and complain about things endlessly, never satisfied even when your original complaints are fully addressed.

What a sweeping, arrogant, and incorrect statement.

[Mr Smith]

haven't followed the discussion but you should really at least consider changing the mod routing knobs to something more clear, (maybe a popup choice list a la vanguard etc?). Not everyone has good eyes. ( it will increase your sales... )

[Teksonik]

Can you just try it for a few days? Maybe you'll even find you like it? And again... if you don't... there are other ways to the parameters! You don't HAVE to use my GUI.

Just when you think you've heard it all. So I should use host access to parameters or cc maps because you are too hard headed to understand that it's not the style of the gui it's the fact that I CAN'T SEE THE WHOLE GUI even at 1280x800. It's not functional, this is what all your time in Gui design has taught you? To put form over function? Nevermind it's your toy play on...............

Customer #2.........lost.