tau 2 - my own fault - please help dave

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I recently had to reinstall my OS after problems with a new graphics card - i dutifully copied my my documents folder to another drive, reinstalled etc

somehow the folder did not get copied so my zip of tau 2, my confirmation email etc have all gone

anyone able to sort this out or is it as i fear my own fault and ill need to get another ??
Last edited by ericj23 on Sun Nov 02, 2003 7:47 pm, edited 1 time in total.

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some kinda file recovery program?

i take it you didnt print out your receipt or emails then?

im sure Dave will be able to sort it for ya.

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hmm i didnt notice until well after i started reinstalling software - im not holding out too much hope for finding the file

but if you can recommend a good free file recovery program that would be appreciated

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This is good, 30 free trial, so it will work for what you need:

http://www.techtv.com/callforhelp/freef ... 33,00.html

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thanks but

i always format before reinstalling my OS - it didnt recover anything. Oh well

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We're more than happy to resend products to customers that can provide proof of purchase. Whilst a copy of your digital receipt is the single best way of doing this, and quoting your receipt number the second best, it's easy enough for me to hunt through our looking for you database armed with your name and full postal address at the time of order. Drop us a mail and I'll be able to sort you out there.

Regards
Dave

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