LinPlug

ThePhonk · Post by **ThePhonk** » Wed Dec 03, 2008 4:41 am

Well,

to be honest, the Syncrosoft dongle is not all that bad. I had trouble with it twice. The first time it was my new motherboard's BIOS. It clashed with my original dongle. Steinberg was reasonably helpful to replace the dongle, though not exactly fast. Would I do real business with this stuff, Steinberg would have lost it. Since I do it for fun (and had a lot to do to set up the new system anyway), they got away with a "@?#%&!". The second time is Virsyn's... demo license, or whatever. I am not sure who's fault that is. Anyway, I heard worse things about other systems.

Of course this is not about technology. I is about principle. Again and again I find that my buying decisions are heavily influenced by some kind of company appeal, or company identity... or just branding, if you will. From LinPlug, I was willing to accept even the dongle. But grudgingly, knowing that my perception of the company would deteriorate over time (approaching my perception of another company in my hometown, and that ain't good).

I am glad that this is over.

However, I still have two problems.

The first is that Peter refers to the inconvenience his customers have suffered. To me, that demonstrates a misconception of the problem. The problem is not technology, as I said above, but it is also not convenience. It is principle (again: as I said above). I am not really sure if Peter gets it.

My second problem is: I decided to buy another LinPlug product to celebrate this turn. But I had trouble to find one that I did not already own :-|

adl · Post by **adl** » Wed Dec 03, 2008 11:35 am

Cool! Was always thinking of getting one of your synths, but when i heard you're switching to dongles it was a real downer. Now i will have a look at your synths again

djanthonyw · Post by **djanthonyw** » Sat Dec 06, 2008 4:27 pm

Wow, another developer doing the right thing...

fanfarecircuit · Post by **fanfarecircuit** » Sat Dec 06, 2008 4:30 pm

+1

nice move!

djanthonyw · Post by **djanthonyw** » Sat Dec 06, 2008 4:36 pm

Now I'm just waiting for Korg to do the right thing.

daniel-b · Post by **daniel-b** » Sun Dec 07, 2008 12:41 pm

Congratulations to LinPLug for making the right decision.

Thumbs up.

daniel-b · Post by **daniel-b** » Sun Dec 07, 2008 12:48 pm

Also very cool, thx...

Saxlab2 is available exclusively directly from LinPlug including a comprehensive English, French and German PDF-manual.
The license fee is 149 Euro / 199 US$. [ buy ]
Special price until 10.Dec 08: 99 Euro / 129 US$. [ buy ]
The upgrade from SaxLab 1 is 39 Euro / 49 US$ [ info ]

steff3 · Post by **steff3** » Sun Dec 07, 2008 5:49 pm

Xenox.AFL wrote:
We go back to our roots, offering very fine instruments at very reasonable prices. Yes, we also got back to offering all(!) products with a simple serial copy protection scheme, no dongle, no c/r, just enter the serial and you are done.

As a customer just wanted to express that I think that this is a great step for you customers and shows that you care about your customers. I sincerely hope that this will get you more loyal customers ....

all the best

1-2-Many · Post by **1-2-Many** » Mon Dec 22, 2008 5:47 pm

Just wanted to chime in and say thanks for such a cool move. Since I'm already running SS dongle/protection on my machine I bought into RMV anyway so the whole affair didn't win or lose business with me, but this move really engenders a lot of "good will", and reminds me why I like you guys so much.

I just hope your "good will" is echoed back with increased sales just to disprove the adage, "no good deed goes unpunished", and to show other devs just how far "user friendly" attitudes and policies can go.

BTW I own Albino, Alpha, CronoX, RMIV, and RMV, and Octopus is on my wishlist

Thanks!

contrary · Post by **contrary** » Mon Dec 22, 2008 8:28 pm

Just took advantage of this ; Really great plugs at these prices !!!!

Thank you linplug.

Peter from LinPlug · Post by **Peter from LinPlug** » Tue Dec 23, 2008 8:50 am

Thank you too, guys, having satidfied customers is so much better than just making money

echopark · Post by **echopark** » Tue Dec 23, 2008 9:07 am

I'm a customer of Albino 3 and RM4.
Month ago when I read Linsoft goes Sycrosoft I thought Linplug byebye.
I hate plugins with syncrosoft!

But now I will buy RM5 Update in the next future.

Reinhard

bryanf · Post by **bryanf** » Tue Dec 30, 2008 10:49 am

Thanks also from me. RM4 had a difficult interface which just didn't work properly and had limitations with paths of samples. Now that you are back to serial numbers, I'm happy to upgrade to RMV. Much better on both RM4 issues so its a pleasure to use and much easier to look at too.

Look forward to some new synth from you in the future!

Cheers,
B

LinPlug

KVR Audio

LinPlug - back to the roots...!!!!