Hey, where did my downloads go?

Official support for: sonicreality.com and esoundz.com
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OK, I know that it says that some of your downloads will disappear if the item changes or is discontinued, but ALL of my downloaded products (with the exception of the last Drumcore GB) are all gone.

I wouldn't care that much, but it would be nice to have the site at least keep track of what you own, even if the link doesn't stay active. The ORDERS are there, of course, but they don't always reflect all of your downloads, bonus products etc.

Especially now that many of us will be trying to decide what new packs to get, it would be very helpful to be able to reference what we already own.


Also, are there some instructions somewhere on how to get to the new product for the current GB? What I need to know is if clicking the redeem code will require that ALL choices be made immediately.

Thanks for listening.

Cheers
-B
Berfab
So many plugins, so little time...

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Yes, here too - my older ones are not listed. As the download area can now have multiple pages it does not seem necessary to me to remove items at all.

As ever, contact eSoundz support by email or raise a Support ticket.

As for the Redeem code I'm pretty sure that you have to make all the choices at one time.

HTH
DarkStar, ... Interesting, if true
Inspired by ...

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My older downloads are all back here :)
DarkStar, ... Interesting, if true
Inspired by ...

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