KVR Audio

Viv Savage · Post by **Viv Savage** » Wed May 06, 2009 9:58 am

Anyone ever had that happen? I have the program installed on a MacBook Pro and on an iMac. Last week I started X-Gear, and it complained about DigitalID being different, and that the program had to be re-authorized as the evaluation period was expired.

After a lenghty back-and-forth email session with IK Multimedia I relented and re-authorized all the programs.

Now we're five days later, I start up X-Gear and guess what.... My evaluation period is once again expired.

This is getting really annoying!

jkleban · Post by **jkleban** » Wed May 06, 2009 10:14 am

Are you sure that all of your Amplitube .DLL are the one's you authorized? You don't have more than one VST folder? Make sure that you only have one .DLL file on your system and that it is the authorized one.

Just trying to help for I had this same problem caused by the above... but deleting the dupes fixed this.

Jim

dougsyo · Post by **dougsyo** » Wed May 06, 2009 3:09 pm

My digital ID for a particular machine has never changed, except after something drastic like when one hard drive crashed. However, I've had to authorize each individual product (ST2XL, SS2, PhilharmonIK, Samplemoog, CSR, T-Racks, etc).

Keep track of the digital ID's you're getting, I'm wondering if it is toggling between two of them somehow (WiFi on vs WiFi off, for example). If it's using the same small set of digital id's back-and-forth, you can save the corresponding responses and enter them again without having to go online. Yah, it's a hassle, and you'll want to figure out what it is that changes it.

Now, if each time it's come up with a new digital ID, that will pretty quick run you out of authorizations and something's pretty squirrelly.

Doug

ew · Post by ew » Wed May 06, 2009 3:42 pm

It could very well be network/WiFi on and off. I've heard of that generating different IDs with more than one app.

ew

Viv Savage · Post by **Viv Savage** » Thu May 07, 2009 8:47 am

I am on OSX, and Logic so I play with Audio Units, not VSTs and .dll-files.

I had an email from IK Multimedia, suggesting what was suggested here as well (the switching between two IDs), and that seems to be the case here. Everything that I do not use, like Wifi and Bluetooth is turned off, and I know for certain that I didn't turn it back on or something (seeing as the ID reverted back to what it originally was).

The only network connection allowed is Ethernet, which obviously is turned on otherwise no Interweb.

andiw · Post by **andiw** » Thu May 07, 2009 11:37 am

Hi Viv,

I had the same problem. After a few weeks IK tech support and I found out that vmware Fusion is kind of 'disturbing' the IKM copy protection.

My solution was: uninstall Fusion and buy Parallels for 80 Euro

Maybe a keygen could be first aid here. (But I don't know ...)

Viv Savage · Post by **Viv Savage** » Thu May 07, 2009 12:45 pm

andiw wrote:...vmware Fusion is kind of 'disturbing' the IKM copy protection...

Now this is interesting. I do use Fusion, can you elaborate on this?

I use Fusion a lot as I have to do programming for Windows, and I also use it to rip my CDs as there is still no good quality ripper/gainer on OS X. So, the program gets enough spins as it were.

Do you know if the ID changes when Fusion is running? In other words, do I have ID1 when Fusion runs and I start Amplitube, and ID2 when it doesn't run and I start Amplitube?

Most of the time I only use X-Gear, but as that is dependant upon the other parts of the suite I feel they're interchangable.

I'll try it out tonight as this sounds interesting...

andiw · Post by **andiw** » Thu May 07, 2009 12:53 pm

I had enough trouble with IKM tech support and their copy protection. All I can tell you is that uninstalling Fusion helped.

As you can understand I'm angry because I had to spend 80€ to 'cure' the crapy copy protection.

Viv Savage · Post by **Viv Savage** » Thu May 07, 2009 1:14 pm

Completely unrelated question (sort of). You had to get Parallells. Does that import the virtual machines created in VMWare without any problem? When I was still on Windows I created a whole bunch of VMs (every flavor of Windows is one) and I am not lookin forward to having to redo them.

If Fusion is the culprit then I am relieved, as I saved the authorization codes when I noticed it was the original, and as this is my scratch computer that I use to play around with stuff I don't mind having to re-authorize them. As long as my authorizations don't diminish. Yep, it's annoying but so be it. Just hassle them until they fix this.

As long as the laptop (which is dedicated for music) is affected I am quite happy. My nightmare is that the laptop starts this behavior. I don't need to have to re-authorize duing the soundcheck, or in the (rehearsal) studios. The laptop only runs Logic and a whole bunch of softsynths (and the Amplitube suite).

streifentier · Post by **streifentier** » Thu May 07, 2009 1:39 pm

Hi there, I do have a similar problem with Miroslav Philharmonik, and I am about to waste the third authorization key although still on the same computer. I am on Windows XP, and I don't have the slightest idea what could probably have changed my system ID. I remembeer that there have been other people complaining about that here on KVR, but somehow IK Multimedia support seems to deny that it is a frequently occuring problem.

Does anyone have more specific information about other programmes that are likely to interfere with the "system ID" ??

Viv Savage · Post by **Viv Savage** » Thu May 07, 2009 1:49 pm

Dumb question, but you have checked whether this is a former ID? As is to be expected I have no clue what programs could be interfering as I am an "ID Transformia" sufferer as well.

zerocrossing · Post by **zerocrossing** » Thu May 07, 2009 2:16 pm

ew wrote:It could very well be network/WiFi on and off. I've heard of that generating different IDs with more than one app.

ew

Yup, this got me in a heap load of trouble with the Korg LC1. I can turn the WIFI switch off, but I can't turn off my network connection without it complaining. Korg's service person sucked and never figured it out but I got it on my own.

ew · Post by ew » Thu May 07, 2009 2:50 pm

Viv Savage wrote:I am on OSX, and Logic so I play with Audio Units, not VSTs and .dll-files.

No difference.

The only network connection allowed is Ethernet, which obviously is turned on otherwise no Interweb.

IK uses online activation. You need your Ethernet enabled, correct? And, when you run Logic, you more than likely disable it. Different IDs, if the C/R system uses network adapters as an ID factor (and quite a few of them do).

ew

Viv Savage · Post by **Viv Savage** » Fri May 08, 2009 9:20 am

ew wrote:
Viv Savage wrote:I am on OSX, and Logic so I play with Audio Units, not VSTs and .dll-files.
No difference.

Explain? Delete other AUs? I don't have the VSTs installed as I don't use them, only the AUs. That is, unless they install them anyway. I know GeForce asked what I wanted installed, as far as I know Native Instruments asked it as well but IK Multimedia simply installs.

ew wrote:
The only network connection allowed is Ethernet, which obviously is turned on otherwise no Interweb.
IK uses online activation. You need your Ethernet enabled, correct? And, when you run Logic, you more than likely disable it. Different IDs, if the C/R system uses network adapters as an ID factor (and quite a few of them do).

Nope. Ethernet is always enabled. For the laptop it only means that there is no cable in it. So far I haven't had any adverse effects with "having the internet on" while messing around with Logic, MainStage or any of the stand-alone synth programs.

Viv Savage · Post by **Viv Savage** » Fri May 08, 2009 9:27 am

I forgot... I tested the Fusion thing.

Started X-Gear; no problem. Closed down.
Started Fusion, and started two virtual machines.
Started X-Gear; no problem. Closed down.
Shutdown Fusion again.
Started X-Gear; no problem. Closed down.

It may be a part of the problem, but I don't notice anything.

IK Multimedia Amplitube changing DigitalIDs