KVR Audio

bigjd · Post by **bigjd** » Sun Jul 11, 2010 12:59 am

aaaah, I also have seen on your IK support FAQ page my "iPod playing" issue due to my current choice in cable, LOL. Hope that's the problem. I am waiting for guitarcenter to stock iRig cable as it is currently only avail as pre-order. I am hopeful all will be fine when I get the real deal. JD

bigjd · Post by **bigjd** » Sun Jul 11, 2010 1:03 am

oops, posted this maybe while u were posting. Yes, should all be remedied. It will be a blast! Thanx. And ps... I sure hope u guys end up with a software plug-in deal with Marshall in the near future, like you have with Fender. Then my life will be complete, LOL. Thanx again & I will keep all posted on my iRig EMG escapades - post real iRig cable

Peter - IK Multimedia · Sun Jul 11, 2010 11:00 pm

Excellent, and definitely keep us posted!

Check out a video with bass and analog synth running through AmpliTube iRig: http://www.sam-mallery.com/archives/465

Peter - IK Multimedia · Thu Jul 15, 2010 3:13 pm

Lots of people playing and loving iRig now.. here's a shot of iRig and iPad, though we're waiting for approval on the iPad-native version now. http://twitpic.com/256tsb

jetrom · Post by **jetrom** » Sat Jul 17, 2010 9:35 pm

Peter - IK Multimedia wrote:I was told by our CTO that your issue is definitely being handled. Apologies if it is taking longer than you expected. It will be working, and they are indeed very active as there may even be an app update available soon! Thanks for your patience.

Hi Peter, I'm suffering more or less the same problem with my irig. I sent a service request about my irig problem, and no answer was replied. I can't hear my guitar, but metronome and samples can be heard without any issue. I've tested on another iphone 3G, but no guitar sound can be heard though. I'm using OS4 and I've tried everything to make it work without any success. Could you guide me a little bit?, IK multimedia support is not very quick and I need my irig working as soon as possible. Do you have any bug regarding this?, are you planning another application update?.

Thanks a lot in advance.

Peter - IK Multimedia · Sat Jul 17, 2010 11:27 pm

I am not in tech support and honestly can only speak to the cleaning of the jack or making sure it is plugged in all the way. I don't have any "known issue" of this sort that I see aside from these but if you PM your ticket number I'll get it over to them and ask about it.

bigjd · Post by **bigjd** » Sun Jul 18, 2010 1:54 am

Has anyone used the iRig cable with active EMG's on a six string?

) Is it fine? No anomalies?

jetrom · Post by **jetrom** » Sun Jul 18, 2010 7:53 am

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Peter - IK Multimedia wrote:I am not in tech support and honestly can only speak to the cleaning of the jack or making sure it is plugged in all the way. I don't have any "known issue" of this sort that I see aside from these but if you PM your ticket number I'll get it over to them and ask about it.

First of all, thank you very much for responding. I've just sent two queries using the following form: http://www.ikmultimedia.com/irig/support/ (http://www.ikmultimedia.com/irig/support/). I don't have any ticket number, and no answer was sent from IK support. Do you know if there is another site where i can open a service request?

Thank you very much.

Peter - IK Multimedia · Mon Jul 19, 2010 2:45 pm

jetrom wrote:
Peter - IK Multimedia wrote:I am not in tech support and honestly can only speak to the cleaning of the jack or making sure it is plugged in all the way. I don't have any "known issue" of this sort that I see aside from these but if you PM your ticket number I'll get it over to them and ask about it.
First of all, thank you very much for responding. I've just sent two queries using the following form: http://www.ikmultimedia.com/irig/support/. I don't have any ticket number, and no answer was sent from IK support. Do you know if there is another site where i can open a service request?

Thank you very much.

You should get a ticket number, please check your junk and spam folders. If you still can't find anything, submit all the appropriate information via http://www.ikmultimedia.com/ContactIK.html and also send the same to me via PM and I'll get it correlated together so there's something in the system for sure that way AND I can follow up and get someone on it. Thanks!

jetrom · Post by **jetrom** » Mon Jul 19, 2010 5:52 pm

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Peter - IK Multimedia wrote:
jetrom wrote:
Peter - IK Multimedia wrote:I am not in tech support and honestly can only speak to the cleaning of the jack or making sure it is plugged in all the way. I don't have any "known issue" of this sort that I see aside from these but if you PM your ticket number I'll get it over to them and ask about it.
First of all, thank you very much for responding. I've just sent two queries using the following form: http://www.ikmultimedia.com/irig/support/ (http://www.ikmultimedia.com/irig/support/). I don't have any ticket number, and no answer was sent from IK support. Do you know if there is another site where i can open a service request?

Thank you very much.
You should get a ticket number, please check your junk and spam folders. If you still can't find anything, submit all the appropriate information via http://www.ikmultimedia.com/ContactIK.html (http://www.ikmultimedia.com/ContactIK.html) and also send the same to me via PM and I'll get it correlated together so there's something in the system for sure that way AND I can follow up and get someone on it. Thanks!

Hi Peter, you were right. I cleaned up my iphone jack and it works. IK Multimedia support advised me in the same way, and they were right as well. Nevertheless, there is a very good test used to see whether iRig cable or iphone jack (microphone part of the jack) has the problem. Here it is:

Support answer (very good test):
-------------------------------

Do you have one Apple white iPhone headset (with MIC) handy? (it comes with the iPhone).

Pls check if by using that you can hear your voice through the amps and fxs.

If NOT this means the problem is on the iPhone headset connector, it may be dirty or defective.

If it works with the headset then the problem is the iRig cable.

Thanks a lot for you help.

Regards.

Peter - IK Multimedia · Mon Jul 19, 2010 10:41 pm

Nice! I'm glad you got it sorted (and that I was at least partially right - only because I am a dirty bird with my iPhone in pocket!

Peter - IK Multimedia · Tue Jul 20, 2010 8:25 pm

For some nice tones, check out Jon Herington (Steely Dan's guitarist for a while now) playing some of their classics. Even I was surprised at the tones he got for those songs!

bigjd · Post by **bigjd** » Tue Jul 20, 2010 8:35 pm

I'm the EMG guy. My "real" iRig cable works just as it should with my EMG's

Just scooped up the full app from iTunes. It's killer! Looking fwd to a full review & also posting a vid. Although, my vid may not be all that dynamic... I play on 10 across the board, hahahahaaaaaa.... http://www.myspace.com/jdsbluesconnection

Turn it up!

magnus_p · Post by **magnus_p** » Tue Jul 20, 2010 8:41 pm

jetrom wrote: Hi Peter, I'm suffering more or less the same problem with my irig. I sent a service request about my irig problem, and no answer was replied. I can't hear my guitar, but metronome and samples can be heard without any issue. I've tested on another iphone 3G, but no guitar sound can be heard though. I'm using OS4 and I've tried everything to make it work without any success. Could you guide me a little bit?, IK multimedia support is not very quick and I need my irig working as soon as possible. Do you have any bug regarding this?, are you planning another application update?.

Thanks a lot in advance.

I have the exact same problem. Got my iRig today and downloaded Amplitube free (for now). I can hear the metronome and the samples but nothing more and i cant use the tuner, seems like there is no guitar signal thru Amplitube... I have iOS4.01, could that be the problem? I have sent an email to the support but no answer yet.. I really would like to try this out now.. (I have cleaned the headset connector)

Peter - IK Multimedia · Tue Jul 20, 2010 9:05 pm

magnus_p wrote: I have the exact same problem. Got my iRig today and downloaded Amplitube free (for now). I can hear the metronome and the samples but nothing more and i cant use the tuner, seems like there is no guitar signal thru Amplitube... I have iOS4.01, could that be the problem? I have sent an email to the support but no answer yet.. I really would like to try this out now.. (I have cleaned the headset connector)

Shouldn't be the volume limit (which does now in iOS 4 apply to all apps instead of just iTunes/iPod as before) but it really does still sound like something in there is blocking the input connection and not the output since you can hear things but get no input. I don't recommend being really aggressive but I'm leaning toward there really being something in there judging from these symptoms.

Amplitube iRig