Crysonics -=- No Contact but finally a release. Be cautious when sending money . Read thread.

[gLOW-x]

I don't think KVR need to ban any dev.

I remember when Tone2 left this forum by themselves.
Some ppl here probably remember it was the same : a lot of posts on threads due to flaming.
In fact, this locking/deleting fest leaded to the same result : Tone2 was not welcome anymore on KVR, so they closed it by themselves.

Now they are on a forum where you need to be already a customer to even read threads
http://www.tone2.org/forum/index.php?PH ... n=register
I don't think it will help their sells...

And there are probably other examples, even if this one is the most obvious.

Crysonic (witch make very good plugs, like Tone2 BTW) are already a black cat, whatever mods do or not.
This is too late and since a long time.

No need to ban them.
Search engine already done it.

I understand mods's job to keep things under control, but i wish they understand a big mass of negative comments will never be under control.And this is mainly due to devs attitude
So saying to ppl : don't be aggressive, provide us some proofs, don't spam, don't flame...whereas there are upset will only lead to more and more posts and moderation, until the end of the thread...and the creation of a new one.
Only devs attitude can change something...or not.

[pikadilly]

Comparing Tone2 to Crysonics would be an insult to Markus and Bastiaan.

[munchkin]

I think customers who feel short changed by Crysonic should contact Paypal or their credit card company. If you've bought the bundle with the promise of a forthcoming plugin and received the bundle but not the new plugin then that's a gamble you took when you bought the offer. You have to think very carefully first about whether to buy vapourware. Having said that, promising vapourware to entice customers is false advertising.

I bought the Crysonic bundle ages ago and apart from an irritating c/r system with a few of their older plugins it's been working fine. I think where people get pissed off is when Crysonic promise the release of a new plugin and don't deliver.

Perhaps one of the reasons few sent in any incriminating info is because they don't want to disclose personal details. But even without this info the fact that Crysonic promise vapourware as an enticement to buy their products is pretty shady and shouldn't be allowed.

[bmanic]

I don't think KVR need to ban any dev.

I remember when Tone2 left this forum by themselves.
Some ppl here probably remember it was the same : a lot of posts on threads due to flaming.
In fact, this locking/deleting fest leaded to the same result : Tone2 was not welcome anymore on KVR, so they closed it by themselves.

Now they are on a forum where you need to be already a customer to even read threads
http://www.tone2.org/forum/index.php?PH ... n=register
I don't think it will help their sells...

And there are probably other examples, even if this one is the most obvious.

Crysonic (witch make very good plugs, like Tone2 BTW) are already a black cat, whatever mods do or not.
This is too late and since a long time.

No need to ban them.
Search engine already done it.

I understand mods's job to keep things under control, but i wish they understand a big mass of negative comments will never be under control.And this is mainly due to devs attitude
So saying to ppl : don't be aggressive, provide us some proofs, don't spam, don't flame...whereas there are upset will only lead to more and more posts and moderation, until the end of the thread...and the creation of a new one.
Only devs attitude can change something...or not.

Wow.. another person who joined today, 4 posts and starts comparing Crysonic to a (somewhat) REPUTABLE company like Tone2.

Crysonic = garbage. Useless company. Pure scam.

Tone2 = Great support when needed. I've gotten my emails answered immediately. Great plugins. Immediate delivery of products. They keep their promises mostly. Only the developer himself is a bit paranoid and not the most skilled when it comes to customer interaction, which is why he was smart enough to get somebody else to do that part! They left KvR because they chose to themselves. Nobody here wanted them to leave. It was their choice.

Let me say that again: Crysonic can NOT be compared in ANY WAY to Tone2. Tone2 is a solid, trustworthy company. Crysonic is not. Period.

- bManic

[bmanic]

Comparing Tone2 to Crysonics would be an insult to Markus and Bastiaan.

Exactly.

I'm 99% sure we are being spammed by sock-puppets here. Crysonic must be desperate.

[Mr_Voltz]

I contacted the ACCC and gave them a detailed report of my experiences with Crysonic. Their response was puzzling and didn't make any sense to me...unless Crysonic are pulling off more of a scam than we think. Here is their response:

Thank you for your email of 13 December 2011 to the Australian Competition & Consumer Commission (ACCC) regarding Crysonic accepting payment for goods then not delivering them. Your reference number for this matter is 1189539.

The ACCC is responsible for administering the Competition and Consumer Act 2010 which incorporates the Australian Consumer Law (ACL). The ACL is a national law which applies to all business sectors. It covers general standards of business conduct, prohibits harmful practices, regulates specific types of business-to-consumer transactions, provides basic consumer rights for goods and services and regulates the safety of consumer products and product-related services.

Details of your complaint have been recorded in the ACCC's national database which will assist the Commission to establish whether there is a pattern of behavior by Crysonic or a wider issue with in their industry that may raise broader concerns.

However, it would appear that Crysonic is situated in Canada which means that the company may not be subject to the operation of the ACL. For this reason we would advise that you contact Industry Canada to see if they are able to assist you. You can visit their website at www.ic.gc.ca.

I regret that I am unable to be of further assistance to you in this matter.

Thank you for contacting the ACCC with your inquiry.

Yours sincerely,

Caillan

ACCC Infocentre

Ph: 1300 302 502





Canada? WTF?

I replied back saying they're from Australia.



Interested to see their reply.

[updog]

It just irritates me to see people continuing to get burned by this guy and KVR will do nothing to stop it.

you're talking as if KVR was some sort of world police for plugins.

what exactly are you expecting here? this site is essentially a database and a forum - i dare even say that the majority of crysonic's past and especially, the present customers haven't paid for anything they offer based on this website or the information it contains; because as i see it, crysonic has been a persona non grata, by the mind of users, on this forum for a long time.

this isn't the first thread on the matter, and it won't be the last because there isn't really a whole lot KVR can do about it without censoring the word "crysonic" and replacing it with "NOTHINGTOSEEHERE" or something similar.

[munchkin]

Did you notice the "pattern of behavior" bit? So unless say, 1000 people complain (your guess is as good as mine about the numbers), they won't investigate. And even though the company appears to be in Australia when it's not that supposedly has nothing to do with Australian business fraud regulation. You couldn't make it up!

It reminds me of the financial regulating institution of the UK banks who let RBS bank go bankrupt and then wrung their hands in faux repentance as we the UK public bailed out RBS and other banks to the tune of £ trillions of public money. Then these con artists try to claim we're all in the recession together as they eviscerate jobs and public services to refill the coffers.

Conclusion?

Businesses don't investigate other businesses - it's bad for business.

[Mr_Voltz]

I think we've stirred the pot enough to make people aware of Crysonic's lies and deceit. I plan on spreading the word whenever possible.

[audiobot202]

Did you notice the "pattern of behavior" bit? So unless say, 1000 people complain (your guess is as good as mine about the numbers), they won't investigate. And even though the company appears to be in Australia when it's not that supposedly has nothing to do with Australian business fraud regulation. You couldn't make it up!

It reminds me of the financial regulating institution of the UK banks who let RBS bank go bankrupt and then wrung their hands in faux repentance as we the UK public bailed out RBS and other banks to the tune of £ trillions of public money. Then these con artists try to claim we're all in the recession together as they eviscerate jobs and public services to refill the coffers.

Conclusion?

Businesses don't investigate other businesses - it's bad for business.

I'm in Australia. The ACCC get many complaints each and every day about business practice. They don't formally investigate an allegation until there have been multiple complaints. This makes perfect sense. Imagine if they needed to investigate every single complaint they were sent. It would be a logistical nightmare. If they have numerous complaints about a single business, then they can rightly assume that the behaviour does indeed follow a pattern and is not isolated to a single complainant.
The ACCC is a Government Department, not a business. They need to be accountable to the Government of the day and I can assure you that our Government have no interest in covering up a possibly bad smell at a very small internet company that has elicited some questionable emails...at least not until there are numerous complaints that establish a pattern.

[xybre]

Crysonic has shown up a couple of times in the past few years, got enough attention "apologizing" for a few days to attract some people who didn't know better, and then disappearing again, taking the money with them and leaving their unfortunate customers out in the cold.

Crysonic can NOT be compared in ANY WAY to Tone2. Tone2 is a solid, trustworthy company. Crysonic is not. Period.

Comparing Tone2 to Crysonics would be an insult to Markus and Bastiaan.

Ditto this.

[munchkin]

Did you notice the "pattern of behavior" bit? So unless say, 1000 people complain (your guess is as good as mine about the numbers), they won't investigate. And even though the company appears to be in Australia when it's not that supposedly has nothing to do with Australian business fraud regulation. You couldn't make it up!

It reminds me of the financial regulating institution of the UK banks who let RBS bank go bankrupt and then wrung their hands in faux repentance as we the UK public bailed out RBS and other banks to the tune of £ trillions of public money. Then these con artists try to claim we're all in the recession together as they eviscerate jobs and public services to refill the coffers.

Conclusion?

Businesses don't investigate other businesses - it's bad for business.

I'm in Australia. The ACCC get many complaints each and every day about business practice. They don't formally investigate an allegation until there have been multiple complaints. This makes perfect sense. Imagine if they needed to investigate every single complaint they were sent. It would be a logistical nightmare. If they have numerous complaints about a single business, then they can rightly assume that the behaviour does indeed follow a pattern and is not isolated to a single complainant.
The ACCC is a Government Department, not a business. They need to be accountable to the Government of the day and I can assure you that our Government have no interest in covering up a possibly bad smell at a very small internet company that has elicited some questionable emails...at least not until there are numerous complaints that establish a pattern.

Having lived in Australia (and where a lot of my family live) there is not much difference to the UK when it comes to failing to regulate businesses. That's why local government can spend millions doing up the harbour in Mandurah (for example) to attract rich property developers who build million dollar houses that remain empty while the rest of the community pay through the nose for everything. So I don't have much faith they would investigate Crysonic even if 100 of us complained. But if it was a few local community businesses blocking the latest shopping mall development they'd probably act differently.

[audiobot202]

Did you notice the "pattern of behavior" bit? So unless say, 1000 people complain (your guess is as good as mine about the numbers), they won't investigate. And even though the company appears to be in Australia when it's not that supposedly has nothing to do with Australian business fraud regulation. You couldn't make it up!

It reminds me of the financial regulating institution of the UK banks who let RBS bank go bankrupt and then wrung their hands in faux repentance as we the UK public bailed out RBS and other banks to the tune of £ trillions of public money. Then these con artists try to claim we're all in the recession together as they eviscerate jobs and public services to refill the coffers.

Conclusion?

Businesses don't investigate other businesses - it's bad for business.

I'm in Australia. The ACCC get many complaints each and every day about business practice. They don't formally investigate an allegation until there have been multiple complaints. This makes perfect sense. Imagine if they needed to investigate every single complaint they were sent. It would be a logistical nightmare. If they have numerous complaints about a single business, then they can rightly assume that the behaviour does indeed follow a pattern and is not isolated to a single complainant.
The ACCC is a Government Department, not a business. They need to be accountable to the Government of the day and I can assure you that our Government have no interest in covering up a possibly bad smell at a very small internet company that has elicited some questionable emails...at least not until there are numerous complaints that establish a pattern.

Having lived in Australia (and where a lot of my family live) there is not much difference to the UK when it comes to failing to regulate businesses. That's why local government can spend millions doing up the harbour in Mandurah (for example) to attract rich property developers who build million dollar houses that remain empty while the rest of the community pay through the nose for everything. So I don't have much faith they would investigate Crysonic even if 100 of us complained. But if it was a few local community businesses blocking the latest shopping mall development they'd probably act differently.

I don't doubt that local Government are possibly 'on the take' from developers at times. There are countless alleged examples of it. The ACCC may indeed have an internal mandate not to investigate local business due to bad publicity (and this mandate could only come from the Federal Govt of the day, mind you), but that's all speculation not based on any fact. The ACCC need to determine a pattern of behaviour for the very reason I outlined above. They can't simply go and investigate every single complaint they file. They don't have the money, the mandate or the capacity to. It doesn't make sense to operate that way either. If a business affects many people in a negative fashion and they receive a number of complaints, then they will investigate. If one small company making a few plugins ticks a few people off on a forum based overseas in a niche market, and they receive one complaint about it...yeah, they'll file it and move on until they receive more complaints that build evidence and a pattern of behaviour. It's not a conspiracy against the little guy.
I deal with Government departments week in and week out. The letter they sent to you might be full of public service speak, but it makes perfect sense to me.

My advice would be to approach Consumer Affairs actually. They can be called directly and will talk through the options available. The first thing they will probably ask is whether Paypal have been approached to solve the dispute. Approaching the ACCC is like taking a sledgehammer to crack a peanut shell.

[michael2]

Bought the plugs in the no brainier deal, no prob no scam no worries no crap

Yeah, and we can trust your 2 posts and the fact you just created this account to say exactly that.

i had the same experience. no problems whatsoever (they also gave me a 3rd plug free when KVR started trashing them). as for the long awaited update, I can't speak to that. just my one experience (which was fine) and the functionality of the plugs (which is fine).

BTW not being a contrarian.

[Compyfox]

KVR didn't "bash" them, some of the KVR users responded to the obviously in-your-face lies to have a better reputation in the end.

I didn't believe them one bit back in the day, I'm surprised that this whole thing goes haywire yet again. So far we're on page 4 - I'll give it another 3 pages and then we have the obviously usual hate/bitchslapping/dramarama and this thing will be closed.


And what did we gain? Nothing.
We talked about them, and this is the best advertising they could get. Because this way they are not forgotten.



Additional:
1) I'm surprised that they're in "Canada" now... I remember them first being in England, then moving to Australia. If they're in Canada now, this sure is a bit fishy.

2) I'm not surprised by the sockpuppets either. Especially always at the same time a particular firm is being discussed/critisized or something like that.

3) I'm still holding back from this discussion. I warned possible future users more than once about that particular firm. Read the Backlogs about them and make up your own mind. Everything was said and done several times already.