SYN'X 2.5 Released - Xils-Lab - (Multitimbral Synthex - intro discount-)

[Ingonator]

And another...ctrl click on the knob should return it to default value...knob returns alright but popup says othervise...bug?

Hi,

just checked that one. Really strange indeed. It only goes to the dafault value when i moved that knob before. If i use it with a knob i did not move it jumps to the default value and back to the original value. Sometimes it works when i use CTRL + left click a second time. I also found that when using this the value display does not always represent the knob position in the GUI. Example: The Cutoff is in the center position but shows only "5.00 Hz" which is wrong for sure. in fact this represents the value which the knob had before i used CTRL + left click. I could reproduce that with other values too. Also the sound is like with the last value and not like the default one.

I have tested this on Windows 7 32-bit and Ableton Live 8.2.2. Synthix version is 1.0.1 with eLicenser.


Ingo

[Lotuzia]

If I'm the only one with that issue than I appologize...but gui is still hard to work with.Please improve that...everything else works great.

Hi Selfik;

First we understand your concern.

It's true, there are dozens of hundreds of happy Synthix users in the world and afaik you're actually the only one to have reported such big problems sofar, though its also true some quite minor problems wich are specific to this or that host or combination host/system have been reported. Some have already been adressed and Xils-Lab is working on other ones.

But nothing that important was left behind. Other wise Xils forums would be saturated with this kind of requests, and mails boxes as well.

To adress this weird behaviour we need at least the following details about your system : OS version including if windows SP installed, Daw version including 32 or 64 bit mention, and as many details on the reproductible bugs as possible. As the bug you encounter seems only Graphism layers related it would be nice also to have the type of the graphic card, and the screen resolution. If you have the patience could you make the following test : Launch Synthix, then change screen resolution (and eventually after confirming changes once get back to the resolution you're used at ), and then verify if the Synthix is exhibiting the same behaviour than before ? If this fixes the bug, well its already a -tedious- workaround, but it might indicate that the bug is eventually graphic card related, then eventually update to the latest drivers provided by your graphic card manufacturer.

For the return to default value the mouse over is just an indicator, it means the label value is not refreshed automatically after a return to default value action, if you move slightly the control after that it should indicate the right value again. Its a cosmetic bug and it will be adressed.

Xils-Lab is mainly concentrating and working on 64 bit compatibility atm. Though not strictly speaking a bug, it is the update that will make some Xils users life really easier in the future.

Speaking of presets tow new banks of instruments have been released recently. ( almost 300 presets )

Anyway be assured that Xils Lab will do everything possible to try to solve this particular behaviour you encounter. The company has been very reactive and fast to bug fixes on all synthesizers sofar, and doesnt intend to change its policy.

Merry Xmas,

LtZ

[Selfik]

Tried changing the resolution but same error happens.

I uploaded a video here: http://imageshack.us/clip/my-videos/839/9thh.mp4/

Host: Studio one 2
Os: win7 32 bit sp1
Graphic: Radeon HD 5700

[Selfik]

So can anyone replicate from above video in Studio one 2?

[DrWashington]

I'm running into the same thing! Very, very sluggish GUI that basically makes Synthix unusable to me. This is just the demo, mind you, until I get the iLok mess sorted (can't download my license to the dongle, because iLok.com doesn't see it).

Moving any knob with the mouse, I see (and hear) several jumps where the knob 'hangs' briefly. It essentially makes it unusable.

I'm running Cubase 6.0.5 on Win7 x64. I have 2x GeForce 260 GT running 3 monitors (main one at 1920 x 1200, other two at 1280 x 1024). I'm using an RME Fireface 400. Proc is i7 930 clocked at 3.8GHz, have 6GB RAM at 1451MHz. Everything else is working fine, no knob/GUI issues with ANY other plugins. This is the only one that is giving me trouble, and I also own XILS 3.

So, this is not something isolated, but seems to be affecting at least a few people. I love the way this synth sounds, so I really do hope you guys can find out what's going on with it.

Edit: I got the iLok license transferred, finally (stupid iLok doesn't support any newer Firefox, IE, or Chrome--unbelievable! ), and I'm running into the exact same issues. Audible and visible jerkiness when changing parameter values via knobs.

Guys: I'm sorry, but this is unacceptable for a 1.0 release. This is the only plugin in my rather vast arsenal that is behaving in this manner. Something was definitely overlooked. I have a fairly typical setup, or so I am told.

[Lotuzia]

Moving any knob with the mouse, I see (and hear) several jumps where the knob 'hangs' briefly. It essentially makes it unusable.

....

I'm running Cubase 6.0.5 on Win7 x64. I have 2x GeForce 260 GT running 3 monitors (main one at 1920 x 1200, other two at 1280 x 1024). I'm using an RME Fireface 400. Proc is i7 930 clocked at 3.8GHz, have 6GB RAM at 1451MHz. Everything else is working fine, no knob/GUI issues with ANY other plugins. This is the only one that is giving me trouble, and I also own XILS 3.

.....

Guys: I'm sorry, but this is unacceptable for a 1.0 release. This is the only plugin in my rather vast arsenal that is behaving in this manner. Something was definitely overlooked. I have a fairly typical setup, or so I am told.

Hi Dr Washington,

Thanks for the report. Well a bug can be fixed only if we are aware of it, and if it is possible to "reproduce" it. After intensive beta test on different systems/OS/hosts combinations, some dozens of reviews in serious magazines, whre reviewvers are usually not tender withthis kind of dysfunctions, and a lot of regular users, it appears that there's actually a few cases, at least two we're aware of, wich make the Synthix sluggish.

As you're on win 64, I'd suggest you try the public beta 64 version. "Maybe", on only maybe, will it fix the problem.

I know it s a lot demanding but any small capture video wich exhibits the problem might help too.

In any case, be sure ( and Mr Selfik too) that we'll offer you a solution to get out of this case.

LtZ

[DrWashington]

I'm actually running Cubase 6.0.5 32-bit on Win7 64-bit. This is how it is going to have to be for a while yet. I just have too many 32-bit plugins that I really like and that don't bridge very well.

I can't imagine why I'd ONLY be having this problem with Synthix and nothing else. It also makes the Cubase meters in my mixer sluggish to update while I'm tweaking knobs with Synthix. No other soft synths do this.

I have the latest NVIDIA drivers installed as well. I'm perplexed!

[S0lo]

I'm running into the same thing! Very, very sluggish GUI that basically makes Synthix unusable to me. This is just the demo, mind you, until I get the iLok mess sorted (can't download my license to the dongle, because iLok.com doesn't see it).

Moving any knob with the mouse, I see (and hear) several jumps where the knob 'hangs' briefly. It essentially makes it unusable.

I'm running Cubase 6.0.5 on Win7 x64. I have 2x GeForce 260 GT running 3 monitors (main one at 1920 x 1200, other two at 1280 x 1024). I'm using an RME Fireface 400. Proc is i7 930 clocked at 3.8GHz, have 6GB RAM at 1451MHz. Everything else is working fine, no knob/GUI issues with ANY other plugins. This is the only one that is giving me trouble, and I also own XILS 3.

So, this is not something isolated, but seems to be affecting at least a few people. I love the way this synth sounds, so I really do hope you guys can find out what's going on with it.

Edit: I got the iLok license transferred, finally (stupid iLok doesn't support any newer Firefox, IE, or Chrome--unbelievable! ), and I'm running into the exact same issues. Audible and visible jerkiness when changing parameter values via knobs.

Guys: I'm sorry, but this is unacceptable for a 1.0 release. This is the only plugin in my rather vast arsenal that is behaving in this manner. Something was definitely overlooked. I have a fairly typical setup, or so I am told.

I have the exact same problem with the demo, except that I'm running FLstudio. I can confirm that trying the 64bit version fixes the sluggishness of the DAW while using Synthix, but still synthix itself is a bit slugish, knobs have brief pauses, and moving to the next preset takes a second to apply.

Hope it's fixed soon cause I really like the sounds.

[ClubHo]

Yes the GUI is sluggish. Especially with more complex patches.
I can't tweak the cutoff in real time. About 1/2 second delay.
I even get a delay when tweaking the filter cutoff on the init patch.
I'm on an 8 Core Mac Pro, running Windows 7 64bit and Cubase 6 64bit.
I have the full 64bit version of Synthix.

[aMUSEd]

So can anyone replicate from above video in Studio one 2?

Just tried - yes I'm getting it if I click in the sequencer pane in 64 bit Studio One v2

It crashes Reaper x64 too if I do the same

Do bear in mind though this is with the beta of the 64 bit version - the 32 bit is not crashing for me like this

[Nielzie]

I only noticed sluggishness or at least a delay between turning a knob on my controller and seeing the knob turn on the Synthix GUI through midi assignment. But I think this same behaviour occured with PolyKB II too. I haven't used both since a while though, so this might have been improved already.

[DrWashington]

This really, really needs to be fixed. I'm sorry, but positive reviews these days for soft synths are really a dime a dozen. What makes a synth a keeper is that it's truly usable, that it doesn't ANNOY you when you're trying to get stuff done.

I really hope xils lab gets behind this and makes good. Otherwise, I'm going to have sell my (just bought) copy. The competition these days is just too strong to settle for products that aren't up to snuff. This, in its current state, clearly is not.

I just bought Diva, and it's unbelievable. I'm getting none of these kinds of issues, and the sound is thrillingly good. Costs a lot in terms of CPU, but it sounds phenomenal! No annoyances at all so far, and is very easy to program.

Xils Lab: please step up and actually finish Synthix. This is not a finished product in its current form, sadly. There is no WAY jerky, sluggish knobs should have made it into a 1.0 release. I for one am very disappointed!

[Selfik]

+1

So there you go Xils, I'm not the only one

[Lotuzia]

This really, really needs to be fixed. I'm sorry, but positive reviews these days for soft synths are really a dime a dozen. What makes a synth a keeper is that it's truly usable, that it doesn't ANNOY you when you're trying to get stuff done.

I really hope xils lab gets behind this and makes good. Otherwise, I'm going to have sell my (just bought) copy. The competition these days is just too strong to settle for products that aren't up to snuff. This, in its current state, clearly is not.

I just bought Diva, and it's unbelievable. I'm getting none of these kinds of issues, and the sound is thrillingly good. Costs a lot in terms of CPU, but it sounds phenomenal! No annoyances at all so far, and is very easy to program.

Xils Lab: please step up and actually finish Synthix. This is not a finished product in its current form, sadly. There is no WAY jerky, sluggish knobs should have made it into a 1.0 release. I for one am very disappointed!

Hi Dr Washington,

Yes like I said we'll get behind.

Regarding Diva and Synthix, these are some completely different synths. I wont point out once again all the things that make these synths different, today I will only point out what make them in a way similar :

I just choose two examples from some recent threads ( 24-25 december ) about the 1.0 Diva ( ... only as you said a 1.0 should be perfect, and referenced Diva as an example ) :

have the newest version 1.0 (bought it)...cubase 32 bit 6.05 win 7 64 bit intel i7 i start up a second diva and it imediately emits a super high pitched tone out of my right speaker and cubase freezes. ??? This doesn't always happen but it just did.

Want to add i can't even start my task manager to close cubase...oh and I can't open itunes now either

Diva 1.0 64-bit barely works in my host -- Sonar X1, Windows 7 64-bit. It seems that whenever I press a note twice, the sound becomes extremely distorted and degenerates into loud random static. The problem is worse with some patches more than others....

SOoo what can we get as a philosophy for this ? :

I'm very glad for you that you're not in all the bad percentage of users who experience problems with this or that synth combined with this or that host on this or that OS. This probably means that you dont live on the ruins of an ancient Azteq graveyard, and that there's fortunately no curse

As a beta tester for numerous synths and many companies, I'm unfortunately used to see messages like this. I myself have some problems atm with a very big synth that seems to work ok for a lot of people, but not on my system ( Not Xils nor U-he btw ) though I have a rather important number of synths working perfectly ok on all my systems. So even very big companies ( wich U-he and Xils are not ) have this kind of problems.

But please understand that things like this can happen in the software world, and worse than that, they DO happen, so it probably should not be seen as a proof of amateurism form Xils, but more likely a complete lack of luck on your side.

This said, we still are very sorry to see that with the Synthix however you have trouble. Now that the problem has been identified, we'll try to adress it and fix it asap, and if we cant, stay assured we'll offer you a solution.

Best,

LtZ

[DrWashington]

Lotuzia,

Thanks for the reply. I wouldn't say it's "a complete lack of luck", because everything else I have is working quite nicely.

That you guys are committed to getting to the bottom of it in a timely manner is what's important here. I'm very happy to see that you're being as communicative as you are. A certain Dutch DSP guru who shall remain nameless could learn a thing or two...

Diva is not without issues, but most of them have been ironed out. There are, at least, no terribly annoying issues with the GUI or anything like that. Yes, I agree, they are very different synths in a lot of ways, but they are still both soft synths. I could pick just about any example in my rather good sized arsenal for comparison, but I picked Diva because it is my 2nd newest behind Synthix. That's all...

So, in any case, please do get after it and make us, your suffering minority of users, glad we decided to purchase from you. That's all we ask!