That could be part of the problem right there - Custom / from parts build versus Dell/HP/etc,etc.lfm wrote: To use firewire you obviously have to be careful selecting the right mb as well, and my Dell Vostro didn't like it very much.
@Camsr
"You need a well designed motherboard for audio. Stay away from big box retailers."
Bingo - I totally agree.
I have a friend who DJ's and produces a lot and he seems to go through laptops like changes of clothes. he keeps going with retail pre-built systems and they always seem to end up with some severe issues with audio work.
It's far better to invest in something build SPECIFICALLY for what your needs are rather than trying to make a standard big box fit your needs. Generally speaking, PC's that fit a KVR's needs differ from those of a home office user or gamer. Thats why I went the route of a system desgined for one purpose - hardcore audio work
@ Jtiis
"I hoped to learn that from KVR folk rather than by taking their time."
I totally understand this - I was hesitant to contact support originally, not only because the issue occured so far after the purchase date, but also not wanting to waste their time. It was actually the first service call I've ever made in my life, as I normally resolve all my own PC issues. Independance is usually a virtue, but I dont regret breaking down and contacting them.
If you haven't already, give them a quick call! Even if they can't resolve the issue, they can at least point you in the right direction. If you still have the ADK Quick Support application installed, you can get help really fast.
Hope the issues work out