KVR Audio

LeVzi · Post by **LeVzi** » Thu Sep 27, 2012 9:23 am

How long do NI normally take to deal with license transfer requests ? Any ideas ?

Darknesslord · Post by **Darknesslord** » Thu Sep 27, 2012 10:18 am

long, Phoned them than they make the licence transfer direct

chokehold · Post by **chokehold** » Thu Sep 27, 2012 10:22 am

Yup. If you've got time, eMail them.
Roll a dice 10 times, and any of the numbers you rolled might be the number of days they take to proceed.

Personally, I never needed to phone them, usually they react to my support requests within 48 hours.

Then, why would you need a transfer request? You just want them to remove the product serial from your account, so that you can send it to the new owner.

LeVzi · Post by **LeVzi** » Thu Sep 27, 2012 10:36 am

Yeah , that's all I need, them to take the serial off my account so I can give it to the new owner.

I'm not ringing Germany to sort it, will cost a fortune.

tenshin111 · Post by **tenshin111** » Thu Sep 27, 2012 10:51 am

LeVzi wrote:
I'm not ringing Germany to sort it, will cost a fortune.

Well, if you're located in the UK then ringing Germany will not cost you a fortune. You can use Skype to make a cheap phone call or one of dozens other similar apps. I have been doing this for years and it is cheaper than using your mobile for domestic calls.

LeVzi · Post by **LeVzi** » Thu Sep 27, 2012 11:23 am

tenshin111 wrote:
LeVzi wrote:
I'm not ringing Germany to sort it, will cost a fortune.
Well, if you're located in the UK then ringing Germany will not cost you a fortune. You can use Skype to make a cheap phone call or one of dozens other similar apps. I have been doing this for years and it is cheaper than using your mobile for domestic calls.

It's 22p a minute from a landline, more from a mobile. I can't use skype or anything like that. I dont have them.

audiosabre · Post by **audiosabre** » Thu Sep 27, 2012 11:43 am

I sent a support ticket via their website. They deleted thew serials in 3 & 1/2 days.

LeVzi · Post by **LeVzi** » Thu Sep 27, 2012 11:50 am

audiosabre wrote:I sent a support ticket via their website. They deleted thew serials in 3 & 1/2 days.

ok thanks, seems I just got to wait. Hope the buyer waits.

audiosabre · Post by **audiosabre** » Thu Sep 27, 2012 11:54 am

No problem, hope they hurry up with it

LeVzi · Post by **LeVzi** » Thu Sep 27, 2012 11:59 am

audiosabre wrote:No problem, hope they hurry up with it

Thanks m8

NI Support