KTGranulator problem

[KoenTanghe]

[sorry, but robin's email address seems to be unreachable for some days now, so I post it here, it's support after all ain't it?]

On Tuesday, April 27, 2004, robin wrote:

> Hi,
> Looking on the KVR website I found your KT granulator plugin - it looks
> great, but frustratingly I can't get it to run!
> I'm using Cubase 5.0 on a PC running Windows 98SE. The .dll file is in the
> VST plugins folder, but doesn't appear in the effects menu when Cubase is
> running.
> I also downloaded the stand-alone KT Granulator file, and went through the
> install process. It seemed to install fine, but the program icon doesnt
> appear in the start menu, just the info PDF, uninstall etc.
> I'm sorry to bother you with such a boring problem, but I haven't had
> problems with other recently downloaded VST plugins. I'd be grateful for
> any help you can give.

Hi Robin,

I have no problems with it in Cubase 5.1R1, both as an insert and as a send effect. Which version are you running? 5.1R1 is the latest (and last) update Steinberg has done some time ago to the Cubase VST 5.x generation. Maybe you should just download the updates (from http://www.steinberg.net ), install them and try again? (I'm on Windows2000 though, not 98SE)
A few other things that might help (otherwise, I have no idea, really):
- make sure you don't install it while Cubase is running (but you probably know that)
- make sure you have the latest version of the plugin
- try changing the vstplugins folder in Cubase, quit Cubase, startup Cubase, change the vstplugins folder back to what you had, quit Cubase, startup Cubase (this forces Cubase to rescan the plugins folder I think, so that might also help)
I hope you get there. If not, maybe some other user here had the same problem before?

Koen