DId you send the ticket number then? Ah, I see we have one now so either way.sunny_j wrote:You or Brian said that a year ago too. Anyways, I've moved on, as I got tired of waiting for a fix..Peter - IK Multimedia wrote:Again, if Tech Support is aware send your ticket number(s) and we'll see what's going on. We've addressed other issues and if there's a true bug we'll address that too.
T-RackS Custom Shop Released
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Peter - IK Multimedia Peter - IK Multimedia https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=217907 - KVRAF
- 8148 posts since 20 Oct, 2009
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- KVRist
- 397 posts since 1 Jul, 2011
300 Credits isn't nearly enough to go all in.-
- KVRAF
- 9096 posts since 5 Feb, 2004
Yep.Lode_Runner wrote:
If you have requests for Korg VST features or changes, they are listening at https://support.korguser.net/hc/en-us/requests/new
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Peter - IK Multimedia Peter - IK Multimedia https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=217907
- KVRAF
- 8148 posts since 20 Oct, 2009
It was at the time, this was slightly delayed and had more than expected. Typically a good thing, though!Lode_Runner wrote:
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- KVRAF
- 9096 posts since 5 Feb, 2004
Yeah but we got our hopes up 
If you have requests for Korg VST features or changes, they are listening at https://support.korguser.net/hc/en-us/requests/new
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- KVRist
- 397 posts since 1 Jul, 2011
It's okay, I forgive youPeter - IK Multimedia wrote:It was at the time, this was slightly delayed and had more than expected. Typically a good thing, though!Lode_Runner wrote:
I just don't know where to begin...
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- KVRAF
- 14739 posts since 19 Oct, 2003 from Berlin, Germany
Could these questions be answered?
And...
PCSRKS wrote:No matter if the GUI of the British Channel is ugly or not, whitch SSL channel has been modeled exactly?
- The 4000 E-Channel "SL611E", like the UAD with black or brown EQ (seems so), or the Waves one.
- The 4000 G-Channel "SL611G", like the Waves G-Channel.
- Maybe the 4000 S-Channel "SL611S" (this one I really want!)
- Or the 9000 Series Channel like the Duende one.
And...
Thanks.Apparently, the upgrades are on sale. What will the prices be after the 7th January 2013?
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Peter - IK Multimedia Peter - IK Multimedia https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=217907
- KVRAF
- 8148 posts since 20 Oct, 2009
@CompyFox - I didn't see the latter, but I have no answer on either of those. Probably not even set yet (the pricing question - edit, but looking into it at least for the proper ballpark).
Last edited by Peter - IK Multimedia on Fri Dec 07, 2012 8:43 pm, edited 1 time in total.
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- KVRian
- 1394 posts since 28 Mar, 2002 from Austria
Having all 3.51 singles does not mean that I'm automatically a Deluxe user ?
Support ticket sent since it seems that I bought the wrong upgrade
Support ticket sent since it seems that I bought the wrong upgrade
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- KVRian
- 1394 posts since 28 Mar, 2002 from Austria
I mean I have all: 3.51-singles,shell/standalone and Deluxe presets collected on promotion sales - but I have no Deluxe serial.PeterL wrote:Having all 3.51 singles does not mean that I'm automatically a Deluxe user ?
Support ticket sent since it seems that I bought the wrong upgrade
It seems it doesn't qualify for the Deluxe-to-CSGrand Upgrade.
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- KVRAF
- 6272 posts since 25 Mar, 2004
Yes. Quite a few of us in this predicament. Silly, really, but there you go.PeterL wrote:I mean I have all: 3.51-singles,shell/standalone and Deluxe presets collected on promotion sales - but I have no Deluxe serial.PeterL wrote:Having all 3.51 singles does not mean that I'm automatically a Deluxe user ?
Support ticket sent since it seems that I bought the wrong upgrade
It seems it doesn't qualify for the Deluxe-to-CSGrand Upgrade.
And, from what Peter is NOW saying, this won't cut ice with IK even if you ask them directly.
-B
Berfab
So many plugins, so little time...
So many plugins, so little time...
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Peter - IK Multimedia Peter - IK Multimedia https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=217907
- KVRAF
- 8148 posts since 20 Oct, 2009
People who purchased Deluxe purchased the equivalent of the set of Singles that make up Deluxe at one time. Singles offered a way for people to get the plugins they wanted as they wanted/needed them. There also was opportunity to get many Singles as bonuses in a Group Buy or at a reduced price. This is a small sampling of the complexity behind the scenarios hence the upgrade prices are so low. The upgrades are available until January 7th, again if you are unclear as to which upgrade you'd qualify for please contact us. Thank you.
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- KVRAF
- 9096 posts since 5 Feb, 2004
I really, really want to be able to use my 300 credits towards a bundle. I noticed you can get all the quads for 300.
Basically I have an incentive NOT to spend my 300 points on what I want and to wait till I have cash to upgrade my Standard/CSR license to Deluxe or Grand. But this takes away from the whole experience of having a store and a walled environment. I'm reluctant to spend any credits I have, and will be very reluctant to buy more in the future. Anyhow, I'm enthusiastic about the concept, just there are some execution issues with the whole thing that need ironing out.
Basically I have an incentive NOT to spend my 300 points on what I want and to wait till I have cash to upgrade my Standard/CSR license to Deluxe or Grand. But this takes away from the whole experience of having a store and a walled environment. I'm reluctant to spend any credits I have, and will be very reluctant to buy more in the future. Anyhow, I'm enthusiastic about the concept, just there are some execution issues with the whole thing that need ironing out.
Last edited by braj on Fri Dec 07, 2012 10:12 pm, edited 1 time in total.
If you have requests for Korg VST features or changes, they are listening at https://support.korguser.net/hc/en-us/requests/new
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- KVRist
- 397 posts since 1 Jul, 2011
I've decided I'm holding on to my 300 for now. The T-Racks gear will have to go on sale eventually.