Warning - Shady deal at Musician's Friend?

VST, AU, AAX, CLAP, etc. Plugin Virtual Instruments Discussion
Post Reply New Topic
RELATED
PRODUCTS

Post

Lwaala wrote:Hey bjporter/All

My name is Luke and I am a supervisor at Musician's Friend. Unfortunately with this offer we oversold the Effectrix licenses and are not going to be receiving more licenses from sugar bytes. I understand that this was a key feature and determining factor in making your purchase and the last thing I would want is for you to feel like you got less than what you payed for. bjporter I will be emailing you directly and working with you to take care of this for the hassle and I encourage anyone else that had Effectrix cancelled off their order to email my team at forums@musiciansfriend.com. We want to make this right for you and ensure you feel valued.
Thanks for the answer, but that doesn't help me at all, because:

1. I wanted to get Sugarbyte Effectrix, and nothing else. :!:
2. I was asked by a KVR member who asked another one from the USA to order the MF deal because the Sugarbyte Effectrix wasn't shippable to Germany. We wanted to split the deal, and I wanted to buy Effectrix, and the other one Toxic. As we were all disappointed because of the lack of Effectrix, our buyer has probably sent the Toxic license & the thumb drive back to MF.:(

If you had more licenses for Toxic than for Effectrix, then you should have counted them and made a quantity-limited offer ("only XX Effectrix licenses available"), and then you could have sold the rest of Toxic licenses in an other deal.

Post

Teksonik wrote:
The problem is Big Fish promoted 4 gigs of loops and samples but that also counts the same samples duplicated in Wav Rex and Apple Aiff format so you don't actually get 4 gigs of different samples. Now that's Shady.
Thats very common with sample packs. Look at the zero-g ones or basically anyone that has multi-formats. If they only list one size, it will be the size of the pack with all formats included

Post

Musicians Friend has NEVER in any universe been shady. This was simple human error.
The above is common on all sample packs. They count the whole package. Even if they throw in Reason, Ableton, whatever. Even if all you need is the waves and the midi, you will get everything. And technically it is what it says. Even if you have to chunk half of it.

Post

osiris wrote:Musicians Friend has NEVER in any universe been shady. This was simple human error.
The above is common on all sample packs. They count the whole package. Even if they throw in Reason, Ableton, whatever. Even if all you need is the waves and the midi, you will get everything. And technically it is what it says. Even if you have to chunk half of it.
Thanks for your input Osirus :)

Just a note: this was not meant to bash MF, but hopefully arrive at a win / win for each party.

Post

warning? a little bit late or?
Whoever wants music instead of noise, joy instead of pleasure, soul instead of gold, creative work instead of business, passion instead of foolery, finds no home in this trivial world of ours.

Post

murnau wrote:warning? a little bit late or?
It was originally just a warning for people to watch out if a deal like this happened again. I'm going to assume it was some kind of human miscalculation.

Basically if there is no inventory tracking just be careful on a MASSIVELY hot deal like that.

Musician's Friend has been very open, honest, and helpful so far :)

Post

murnau wrote:warning? a little bit late or?
Too late for the party? :tantrum:

Has MoniB already sent the Toxic license & the thumb drive back to MF? :?:

Post

Another notice of rip-off!

MAGIX 2 FOR 1 SPECIAL.

They wont deliver the second plugin.

I purchased this several days ago and finnally emailed them.
They acted like they didnt have the special that is listed on their web site.

Just a notice to be careful.
--After silence, that which comes nearest to expressing the inexpressible is music.

-Aldous Huxley

Post

Sparky77 wrote:Another notice of rip-off!

MAGIX 2 FOR 1 SPECIAL.

They wont deliver the second plugin.

I purchased this several days ago and finnally emailed them.
They acted like they didnt have the special that is listed on their web site.

Just a notice to be careful.
Sparky77, thanks for the information.

Is the link still available? Could you also post the confirmation to receive said plugin, and their reply?

Post

Wow- so sadly, all I see is there are some possible issues with MF promos. This is enough to make me never buy from them. Guess the local music stores can still survive if they can at least honor what they promote.
Jason Schoepfer
Rocky Mountain Sounds
http://www.rockymountainsounds.com

Post

Tricky-Loops wrote:
murnau wrote:warning? a little bit late or?
Too late for the party? :tantrum:

Has MoniB already sent the Toxic license & the thumb drive back to MF? :?:
i wrote you that days ago in a pm, nothing to add.
Whoever wants music instead of noise, joy instead of pleasure, soul instead of gold, creative work instead of business, passion instead of foolery, finds no home in this trivial world of ours.

Post

bjporter wrote:I'm going to assume it was some kind of human miscalculation.
Basically if there is no inventory tracking just be careful on a MASSIVELY hot deal like that.
I just expect from a dealer in the 21st century to have a (software based) inventory tracking system or to count the licenses manually. If they would run out of licenses another time, then I simply won't buy there anymore.

Post

bjporter wrote:
murnau wrote:warning? a little bit late or?
It was originally just a warning for people to watch out if a deal like this happened again. I'm going to assume it was some kind of human miscalculation.

Basically if there is no inventory tracking just be careful on a MASSIVELY hot deal like that.

Musician's Friend has been very open, honest, and helpful so far :)
yeah but the problem is that you dont know when this will happen again. nobody can anticipate. alternatively you must avoid many deals, kinda unrealistic imo.
Whoever wants music instead of noise, joy instead of pleasure, soul instead of gold, creative work instead of business, passion instead of foolery, finds no home in this trivial world of ours.

Post

bjporter wrote:
Sparky77 wrote:Another notice of rip-off!

MAGIX 2 FOR 1 SPECIAL.

They wont deliver the second plugin.

I purchased this several days ago and finnally emailed them.
They acted like they didnt have the special that is listed on their web site.

Just a notice to be careful.
Sparky77, thanks for the information.

Is the link still available? Could you also post the confirmation to receive said plugin, and their reply?
link: http://pro.magix.com/de/samplitude/.163 ... samplitude

This was purashed several days ago.
When emailed they just send faq and form emails.

I called them and their phone was disconected.

Fraud..
--After silence, that which comes nearest to expressing the inexpressible is music.

-Aldous Huxley

Post

[DELETED]

Post Reply

Return to “Instruments”