miissing slider cap

[bftucker]

David@Arturia: I can't seem to get your attention on the Arturia Forums, despite three posts and three message to you personally there. Maybe I will have better luck here. Bruno@arturia suggested I contact you about replacing a missing slider cap on an almost new Analog Lab keyboard. I would like to buy two replacement caps and sliders, insurance against loosing still more. Where and how would i purchase these?

Thanks.

(I can't believe getting a response to this simple request is this difficult! C'mon, Arturia. You can do better than this.)

[bftucker]

David@arturia:

Thank you for your response via the Arturia forum. I have sent my address and phone number. Hopefully, the caps and sliders are on their way. If not, please give me further instructions!

[bftucker]

Good news. My caps and knobs arrived from Doug Smith of SteptimeWare
(Tel: 360-647-5491) in Washington (State) on July 15th. Arturia sent them without cost and I appreciate that. Nonetheless, if you had given me Mr. Smith's telephone number three months ago, I would have been happy to pay for them and spared us all many emails. Please give my regards to Bruno, David, Rebecca (who is in charge of US territory), Mr. LeBosse, and any others at Arturia I have harassed since my quest for a cap began in April.

Thanks.

My life is now complete. Hope I don't die soon.