Just a heads up, if you're thinking of switch to cubase

[roderick]

I changed one thing on my machine today - swapped a hard drive to a larger one.

Not an important drive in the world of my cubase - completely unrelated. Just some data storage.

The usb eLicenser detected this and disabled my license.

We're talking about H drive. That's right, C D E F G still all there, H drive, gets changed and I get disabled for that. No other components changed - nothing. No plugins on this drive.

I've always tried to be fair with this concept of dongles - because I see the point in the extra layer of security for them to stop people copying it - but ask yourselves the question, when the CPU is the same, the other 4 drives are the same, the motherboard is the same, the video card is the same etc etc - is it really fair to disable someone's license?

[no_barcode]

I changed one thing on my machine today - swapped a hard drive to a larger one.

Not an important drive in the world of my cubase - completely unrelated. Just some data storage.

The usb eLicenser detected this and disabled my license.

We're talking about H drive. That's right, C D E F G still all there, H drive, gets changed and I get disabled for that. No other components changed - nothing. No plugins on this drive.

I've always tried to be fair with this concept of dongles - because I see the point in the extra layer of security for them to stop people copying it - but ask yourselves the question, when the CPU is the same, the other 4 drives are the same, the motherboard is the same, the video card is the same etc etc - is it really fair to disable someone's license?

Whoa. That is very disappointing. I thought the whole point of a dongle was that you could do whatever you wanted with your PC or move from one PC to another without issue. As long as the dongle was there everything was good to go.

So what now? Do you have to e-mail someone or can you just reregister your PC through the elicenser software?

[tehlord]

I've used my Cubase dongle on 3 different machines, the current one having had the main OS AND data drives changed about 4-5 times. I can also take my dongle from one computer to another one and it works just fine.

Your problem is not inherently related to the dongle 'disabling' a license due to a computer change.

[chk071]

I changed one thing on my machine today - swapped a hard drive to a larger one.

Not an important drive in the world of my cubase - completely unrelated. Just some data storage.

The usb eLicenser detected this and disabled my license.

We're talking about H drive. That's right, C D E F G still all there, H drive, gets changed and I get disabled for that. No other components changed - nothing. No plugins on this drive.

I've always tried to be fair with this concept of dongles - because I see the point in the extra layer of security for them to stop people copying it - but ask yourselves the question, when the CPU is the same, the other 4 drives are the same, the motherboard is the same, the video card is the same etc etc - is it really fair to disable someone's license?

Whoa. That is very disappointing. I thought the whole point of a dongle was that you could do whatever you wanted with your PC or move from one PC to another without issue. As long as the dongle was there everything was good to go.

Usually it is. I never tried it out, but it is supposed to work on every computer you have Cubase installed on. So i wouldn't know, why a hardware change would disable your license. Contact Steinberg, their support is very good, and i'm sure, they'll sort you out quickly.

[sebaden]

here we go: With your license on an USB-eLicenser you can install and use your Steinberg program on as many computers as you like. To authorise the installation you want to use just connect the USB-eLicenser.

thats the only benefit of using dongles imo..

[roderick]

Yes, the elicenser allowed me to run maintenance which unlocked the license again.

In actual fact I already had the new drive in the machine - I swapped the drive letter of the I was replacing with the new drive which I suppose *might* be something of a red flag to them. I was using the software yesterday - and all I've done today is change drive letters around.

Tehlord - I've made countless changes to this machine, too - particularly regarding hard drives and video cards - never had a problem either, I'm just telling you what happened - I swapped drive letters around on two unrelated drives to cubase and it locked my license

[chk071]

Did you have the license on the USB-eLicenser, or stored in the eLicenser on your computer?

[sebaden]

just an idea: the dongle have also a drive-letter from you OS. maybe you screwed up something as you swapped the letters?

[pasport]

The usb eLicenser detected this and disabled my license.

I think you're confusing Soft eLicienser and USB dongle eLicenser.
Correct me if I'm wrong.

[roderick]

Did you have the license on the USB-eLicenser, or stored in the eLicenser on your computer?

License is on the USB elicenser.

[roderick]

The usb eLicenser detected this and disabled my license.

I think you're confusing Soft eLicienser and USB dongle eLicenser.
Correct me if I'm wrong.

Just to clarify further, my soft elicenser has no licenses on it - according to the elicenser control center

[sebaden]

The usb eLicenser detected this and disabled my license.

I think you're confusing Soft eLicienser and USB dongle eLicenser.
Correct me if I'm wrong.

soft eLicenser is only for the small cubase versions like Elements etc.

[roderick]

just an idea: the dongle have also a drive-letter from you OS. maybe you screwed up something as you swapped the letters?

It's possible - though the dongle doesn't have a drive letter. The reason one does - that's another story of annoying messages about it running out of space.

[synaesthesia]

Hmmm... I use Cubase and have swapped a few drives in and out and around without any issues.

[chk071]

True. Well, that's weird then.