KVR Audio

hibidy · Post by **hibidy** » Sun May 25, 2014 12:53 am

But they do take up space when searching for a vst (at least in the hosts I use)

jancivil · Post by **jancivil** » Sun May 25, 2014 1:07 am

I found something called CS.component here. Instantiated it and it's a shell with a bunch of things I didn't buy in the browser. Fired one up and it emits a blast of noise every few seconds. C = Custom, S = Shop, what. At least it's just a single plugin to delete here.

I never had any complaint about offline auths per se, once it didn't work and I made some noise, but it's hard to feature as such a big deal changes had to be made. My master machine never was online in those days. I think arguing CS as a response to this is toss. I think it is what it is. What's the rationale for this plugin, or on the windows system a lot of .dlls? See, hibs wasn't piling on the other topics, but this is too much, amiright?

hibidy · Post by **hibidy** » Sun May 25, 2014 1:15 am

I don't think I understand.

jancivil · Post by **jancivil** » Sun May 25, 2014 5:43 am

CompyFox had a story about the Custom Shop shit being a response to people that aren't online and bitching about online authorization. It makes no sense at all, because Custom Shop is a browser. I didn't realize there was a critical mass of people that needed shit they didn't buy in a download package in the first place. It's an incoherent story and he's bitching at a straw man afaict.

On the Mac, it's a single plugin, Custom Shop with all of the things. I guess on the windows it's a bunch of single plugins?

I perceived you as not really making as big a complaints of IK and this M.O., vs me who utterly abhors the approach, but this is for you too much.

Daimonicon · Post by **Daimonicon** » Sun May 25, 2014 6:05 am

This is a method of making users to buy more plugins. It's like when you walk into the supermarket. Everything is placed in a way so you will see it so you will end up buying more than you had planned to. Nothing is random, even though it looks like it.

jancivil · Post by **jancivil** » Sun May 25, 2014 6:11 am

I knew that Amplitube 3 contains Custom Shop. I did not know that I was at any point installing that plugin [TRackS CS.component]

I'm not going to use it. But it's not a lot to delete here. There are duplicates of the T-Racks things I bought with 'CS' inserted in the name. I don't know what that's about or when it happened, I guess installing Custom Shop which I HAD to do in order to make all the things AT2 I had appear in AT3. I can't delete these as I have unwittingly used them in templates.

hibidy · Post by **hibidy** » Sun May 25, 2014 6:12 am

jancivil wrote:CompyFox had a story about the Custom Shop shit being a response to people that aren't online and bitching about online authorization. It makes no sense at all, because Custom Shop is a browser. I didn't realize there was a critical mass of people that needed shit they didn't buy in a download package in the first place. It's an incoherent story and he's bitching at a straw man afaict.

On the Mac, it's a single plugin, Custom Shop with all of the things. I guess on the windows it's a bunch of single plugins?

I perceived you as not really making as big a complaints of IK and this M.O., vs me who utterly abhors the approach, but this is for you too much.

I see. Jeez, I thought I was considered one of the gripers!

jancivil · Post by **jancivil** » Sun May 25, 2014 6:21 am

Through all of this process, I did end up with an Opto Comp thing (and 'Meter') for free, so IKMM and I are even on this one score.

murnau · Post by **murnau** » Sun May 25, 2014 6:28 am

jancivil wrote:CompyFox had a story about the Custom Shop shit being a response to people that aren't online and bitching about online authorization

some people here seems to mix up things. the offline issue was indeed that with the CS t-racks you suddenly didn't had any single dll's anymore and forced to open the t-racks plugins inside the shell (with restore gear you were able to get your single dll's back like before but that worked only if your daw was online). had nothing to do with online registering or whatever. fine IK sorted it out. it tooks long enough imo.

jancivil · Post by **jancivil** » Sun May 25, 2014 6:53 am

Ok, I stand corrected on that, authorization being anything.

But the OP is about things he didn't buy, I was able to confirm at least that here was a plugin [TRackS CS] to provide me demos of things inside a shell which can take me to the shop to remedy my lack of authorization by buying. So in summation, IK with a new mode of operation broke the functionality of things for people and the way that was sorted forces one to use Custom Shop. And so Custom Shop is now a plugin shell containing things I never bought. And duplicates of things I did buy, which I have *instantiated blindly in templates unawares as to CS anything. In my host the names in the menu do not contain CS. In plugins/components here are the names indicating CS versions. Which seem to have one difference as plugins, a lock icon which opens up authorization manager.

Downloading it, and I reckon hibidy downloading it, and installing results in having demos we did not ask for in a baroque solution to a problem they created for other people. In a twofer, installing a plugin which doubles as a shopping experience. I'm so grateful.

No biggie here. There are these *duplicates I can't just delete, however, which [untidiness] is part of the point of the OP I believe. As far as plugins I can only demo, there are two here, AU and VST 'TRackS CS' rather than individual files for all the things it contains.

J4R1O · Post by **J4R1O** » Sun May 25, 2014 9:50 am

I sold T-RackS Grand about two weeks ago and noticed that I can still use every Grand module even I transfered the licence and restored my gear (via CS). I even uninstalled the T-Racks, then reinstalled (I still have Bus Compressor and two CSR modules, Clipper and Classic Compressor I purchased during the BOGO) and I still had access to all those Grand modules I just sold/transfered! I think they should fix that loophole ASAP.

I contacted IK support and they told me that I have to manually delete all those modules I don't want/need/have a licence for. I thought that uninstallation should remove every T-RackS module (file) but I was wrong: T-RackS uninstallation doesn't seem to remove the T-RackS modules (.dll / .VPA files) from your computer.

rustman · Post by **rustman** » Sun May 25, 2014 10:23 am

I'm fully onboard with the OP. I'm purposely not applying the latest update because the prior one was the one that installed the demo items. I have so many plugins that I sometimes can't remember whether I own them or they are demo. I literally had to go through the whole IK list in Tracks and Tracks CS and find out which were demos, then hunt down the DLLs and delete them. It can be more of a hassle when you aren't sure if they are 32 or 64 bit as well. Not sure if the problem has resurfaced, as mentioned earlier in the thread. Honestly, I've pretty much just started using other products to avoid any confusion the next time I'm deep into a project. Amplitube will be the only thing I use from here out. Likewise, there are tons of factory presets mixed in there that are unusable without buying more gear. That probably even chaps me more.
I say IK has a lot of nerve to tool me like this after I invested in their products. Guess they will write some iOS app to fix it...that seems to be the focus these days, rather than real studio stuff.
I do not want to be a hater after I spent my money, but unfortunately, I am. IK is literally at the bottom of my quality of customer experience list. ...but I'm just one guy, and they already have my cash...

Peter - IK Multimedia · Sun May 25, 2014 3:22 pm

Just a couple quick notes - the Custom Shop app does not need to run unless you are demoing a plugin (applies to both T-RackS and AmpliTube). There appears to be some confusion on this point.

Also, I hope anybody here who uses another company's plugins that do exactly the same thing (in fact installing their whole line, not just the units that make up a single suite out of multiple flagship products) has also filed their complaints with them too. We didn't see a lot of complaints about that online, so this seemed like a good solution to multiple issues as noted above.

Also, the "all IK focus is on iOS apps" is a myth. We released major new T-RackS and AmpliTube gear (and have more coming) this year and hadn't even ported over the Orange gear from AmpliTube to iOS until very recently. Once SampleTank 3 and even more AmpliTube gear is out very soon (on both counts) it will show even more commitment to desktop/studio apps vs iOS apps. Plus, one does not take away from the development of the other, and as has been pointed out countless times in the past there is also more and more shared code that the desktop team is able to see used on the iOS side. Not to mention that the iOS stuff and its popularity helps fund things like buying actual gear that costs at least10K in many cases, and the fact that we use the actual gear should already have been stated many times here so I probably didn't need to state that outright yet again.

robotmonkey · Post by **robotmonkey** » Sun May 25, 2014 6:10 pm

Peter - IK Multimedia wrote:Just a couple quick notes - the Custom Shop app does not need to run unless you are demoing a plugin (applies to both T-RackS and AmpliTube). There appears to be some confusion on this point.

Also, I hope anybody here who uses another company's plugins that do exactly the same thing (in fact installing their whole line, not just the units that make up a single suite out of multiple flagship products) has also filed their complaints with them too. We didn't see a lot of complaints about that online, so this seemed like a good solution to multiple issues as noted above.

Only example I can think of is Image-Line. FL Studio's installer does install all the plugins and synths even if you have not purchased them. And frankly, I have found it to be hugely annoying having to clear out plugins that are in demo mode. But then again Image-Line is a great company and their simple CP scheme kinds of presumes that approach, so I'm willing to tolerate it.

But generally it's really bad practice that should not be encouraged.

Kontrast13 · Post by **Kontrast13** » Sun May 25, 2014 9:24 pm

Hmm... even more new Amplitube gear, you say? I like the sound of that.

At this point, I'm pretty sure the current method T-RackS uses is just fine. I know more people who've had no issues whatsoever with any of these things than have had troubles... it's just a shame that nobody ever wants to start a thread that something works and it's nice that the dlls are already unpacked so a person can use/demo them quickly outside of the main shell.

Good grief man. Just delete the damn dlls and get over it. What is it, 30 seconds of work? It would probably take you just as long to click which modules you actually own during an install process...

IK Multimedia creating unpurchased Custom Shop *.dlls