Oh ****. Now I know what happened.
I didn't find my serial anywhere so I asked from the old owner do he still has it. Never answered me.
Then found it but NI tells me it's already registered. How's that possible I think? But yeah I told him myself. Damn I feel so stupid. Someone could even say I deserved it.
The thing is. I've bought and sell so much stuff here without any problems so I naively thought he would tell it to me and that's it. But nope. This time I was wrong.
I've send him 4 private messages. He has read all of them but not a single answer given. He's not probably going to give it back but I keep trying.
I'm already trying to buy a new license that could activate the crossgrade. I just want my buyer to be happy and be able to use his crossgrade.
Native Instruments & license transfer – How is this even possible?
-
- KVRAF
- 3362 posts since 31 Dec, 2004 from People's Republic of Minnesota
Same thing can happen with IK licenses. It's just a serial number that doesn't change so the old owner can grab it if it's been de-registered again. F*cking stupid system. A simple serial change after deactivation would solve all of this.
-Sam
-Sam
-
- KVRAF
- 9146 posts since 7 Oct, 2005
I would ask him/her for the last time, if I were you, and also tell him/her that I will expose his/her ID here to all if he/she keeps ignoring my request.
In the end, I suggest to give him/her one week to transfer the license to you, maybe he/she would take this last chance. I don't like this way of course, but with some people I can be 'mean' if this is the only way to take my right!
Anyway, I have never experienced something like this, but after this incident, I think I won't de-register any Serial in NI before I receive the money for it. Sale would take longer time, but it is better for peace of mind.
In the end, I suggest to give him/her one week to transfer the license to you, maybe he/she would take this last chance. I don't like this way of course, but with some people I can be 'mean' if this is the only way to take my right!
Anyway, I have never experienced something like this, but after this incident, I think I won't de-register any Serial in NI before I receive the money for it. Sale would take longer time, but it is better for peace of mind.
Using: Cubase Pro 15, Reason 13, Tascam US-4x4HR, MODX6, DM12D, LaunchKey 49, Yamaha guitar(Pacifica 612v) and bass (BB234) and some virtual instruments and synths.
-
- KVRAF
- 2747 posts since 13 Feb, 2012 from Amsterdam
This is weird, just a week or so ago, I had the same thought: what if you would sell the license that you bought second hand as well? Theoretically the previous owner could see the ad and give a go with the original serial. I dismissed it because it seemed far fetched.
I'm truly sorry to hear that exactly this seems to be happening to you now.
Of course, this will only happen with licenses that have previously switched owners. It would be good if NI decided to either do the transfer themselves, or, issue a new serial once they've removed it from an account.
I do hope you get it sorted. I'm reluctantly agreeing with EnGee here, as I don't like naming and shaming at all, but I really see no other way...
I'm truly sorry to hear that exactly this seems to be happening to you now.
Of course, this will only happen with licenses that have previously switched owners. It would be good if NI decided to either do the transfer themselves, or, issue a new serial once they've removed it from an account.
I do hope you get it sorted. I'm reluctantly agreeing with EnGee here, as I don't like naming and shaming at all, but I really see no other way...
-
- KVRAF
- 2990 posts since 13 Apr, 2008 from Charleston, SC
The hard part is that NI re-uses the same license number instead of creating a new one for the transfer. It seems there should be some checks and balances in place but there are a number of circumstances that could occur making it impossible to hold NI responsible.
The one area where I believe they could fix this is to do what many other software folks do: have an onsite transfer policy. For a minimal fee you simply pay for a license transfer which the seller initiates. People complain about fees but this is the best alternative and protects everyone's interest. The trick is to do it cheaply enough so that no one complains. $10-15 tops no matter what the license is for. NI would then manually transfer from one account to the other.
As it stands, even if you wait till someone buys to de-register your previously traded license, there is a window of opportunity, and no proof on your end to protect your interests.
Problem is- this TOTALLY would change their Service Center and would make it a nightmare to fix. But...
Time for a new policy from NI.
The one area where I believe they could fix this is to do what many other software folks do: have an onsite transfer policy. For a minimal fee you simply pay for a license transfer which the seller initiates. People complain about fees but this is the best alternative and protects everyone's interest. The trick is to do it cheaply enough so that no one complains. $10-15 tops no matter what the license is for. NI would then manually transfer from one account to the other.
As it stands, even if you wait till someone buys to de-register your previously traded license, there is a window of opportunity, and no proof on your end to protect your interests.
Problem is- this TOTALLY would change their Service Center and would make it a nightmare to fix. But...
Time for a new policy from NI.
-
- KVRist
- Topic Starter
- 213 posts since 28 Jul, 2012
A small update.
My seller finally answered me when I said I'm gonna tell everyone he steals stuff. Now he claims he hasn't registered the serial but it could be a guy who he sold the Maschine controller (this guy said he didn't need the serial and that why it was sold to me). Maybe it came within the controller and this guy has now registered it himself or gave it to his friend or something. I asked if I could get his email adress so I can contact him and try to resolve this.
Sounds fishy but I have to take it.
My seller finally answered me when I said I'm gonna tell everyone he steals stuff. Now he claims he hasn't registered the serial but it could be a guy who he sold the Maschine controller (this guy said he didn't need the serial and that why it was sold to me). Maybe it came within the controller and this guy has now registered it himself or gave it to his friend or something. I asked if I could get his email adress so I can contact him and try to resolve this.
Sounds fishy but I have to take it.
-
- KVRAF
- 16758 posts since 13 Oct, 2009
It is fishy, you might want to let everyone know who he is and insist that the conversation take place in public.Vertti wrote:A small update.
My seller finally answered me when I said I'm gonna tell everyone he steals stuff. Now he claims he hasn't registered the serial but it could be a guy who he sold the Maschine controller (this guy said he didn't need the serial and that why it was sold to me). Maybe it came within the controller and this guy has now registered it himself or gave it to his friend or something. I asked if I could get his email adress so I can contact him and try to resolve this.
Sounds fishy but I have to take it.
What exactly were the products? It sounds like the guy had a maschine controller and software and you purchased just the software and someone else purchased the hardware? NI hardware comes with its own registration key but I don't know whether NI associates a particular software serial with the hardware serial.
If this isn't the case, then the original seller must have communicated the serial to the buyer of the hardware. Did that happen?
To me, this is already beyond what I would consider kosher. I would have outed the seller, not as a thief, you don't know that, but you do know that this sale didn't go as planned. If the seller has nothing to hide then he should have no problem discussing the details on KVR.
-
- KVRist
- 180 posts since 12 Mar, 2014
Okay, I read the entire thread. It's odd that he answered only when you threatened to put his name out there. Then again, he could've been embarrassed and worried about his mistake, but that doesn't warrant blatantly ignoring PM's and answering after you threatened him with the repercussion. Either way, when he sold you the serial for the product it was his responsibility to make sure that he discarded it once it was registered to your account. The fact that he claims he sold the hardware, and with it the serial number to a product that was already sold to someone else shows his carelessness. Regardless of how you put it, you were robbed of something that was yours and he's at fault.
Whether or not he used it himself, by his account of the situation he knowingly gave an already sold serial to someone else. Either he pays for the mistake he made or you let people know to watch out for him because he's a careless seller. I've been scammed/cheated before on another forum. Any community where people trade and sell is supposed to be a trusted community, we can't have people doing things like this and going around unnoticed.
Whether or not he used it himself, by his account of the situation he knowingly gave an already sold serial to someone else. Either he pays for the mistake he made or you let people know to watch out for him because he's a careless seller. I've been scammed/cheated before on another forum. Any community where people trade and sell is supposed to be a trusted community, we can't have people doing things like this and going around unnoticed.