KVR Audio

sacer · Post by **sacer** » Fri Sep 04, 2015 9:26 am

Any news on Update 1.7. I have some problems with 1.6 that i hear no sound in all DAW like bitwig, ableton or maschine when i open a saved project. I have to view / edit the plugin to hear my sound again and it shows the first standard preset name and not the current preset in the menu. I wrote to support in may, and they told me that public beta is in final stage and has fixed the problems, now it's three months ago, any news?

sfp · Post by **sfp** » Tue Sep 08, 2015 7:18 pm

Me too ,i got problems ; lost audio interface if i load the instrument ( TimewARP 2600 1.6.2c ) in logic X

sbangs_air · Post by **sbangs_air** » Wed Sep 09, 2015 10:52 am

Sorry your having an issue with this. TimeWARP 1.7 includes a number of fixes, a demo mode and a new Pace Eden based licensing system with optional iLok support, this should be released in the near future. This will be a free update.

antithesist · Post by **antithesist** » Wed Sep 09, 2015 12:51 pm

Sonivox: please give official support to pre-sonivox Timewarp licensees.

Jim's WOW site now routes purchasers to sonivox... plus, it seems to be broken for support, etc.

It comes up with a numeric IP address, and though I was able to log in on one of many attempts, I couldn't find the legacy downloads that used to be there.

If you are a pre-sonivox Timewarp licensee, please join the roll call here.

Thanks!

sbangs_air · Post by **sbangs_air** » Wed Sep 09, 2015 1:55 pm

Hello, if you do have a proof of purchase Jim has authorized us to move you over to our new license system at no cost.
Please contact softwaresales@sonivoxmi.com

Sequent · Post by **Sequent** » Wed Sep 09, 2015 3:54 pm

I still have a boxed version that I believe was distributed by M-Audio at the time so it really was quite a while ago. Would I also be able to contact Sonivox support or no?

Jim is a good programmer and when able to be reached seemed like a nice guy... I even met him briefly at NAMM once. However, customer service was not a strong point.

sbangs_air · Post by **sbangs_air** » Wed Sep 09, 2015 4:03 pm

Hello, as long as you have some sort of proof of ownership that is fine. Ironically we also now own M-Audio

Once you have a new code you will be fully part of our system.

Sequent · Post by **Sequent** » Wed Sep 09, 2015 4:18 pm

That's good in that case and it will also be good to be part of your system! I have a number of MAudio hardware products.

Thanks!

(Documentation is not a problem... I still have emails as well as the original box and disk)

electro · Post by **electro** » Thu Sep 10, 2015 12:26 am

sbangs_air wrote:Hello, if you do have a proof of purchase Jim has authorized us to move you over to our new license system at no cost.
Please contact softwaresales@sonivoxmi.com

This is a C/R system? Also is it stable at 64bit and higher sample rates?

antithesist · Post by **antithesist** » Thu Sep 10, 2015 5:01 am

sbangs_air wrote:Hello, if you do have a proof of purchase Jim has authorized us to move you over to our new license system at no cost.
Please contact softwaresales@sonivoxmi.com

Does this go to you?

I'm a little hesitant to send this info blindly into the ether.

Simon Bangs, right?

Thanks!

sbangs_air · Post by **sbangs_air** » Thu Sep 10, 2015 9:34 am

antithesist wrote:
sbangs_air wrote:Hello, if you do have a proof of purchase Jim has authorized us to move you over to our new license system at no cost.
Please contact softwaresales@sonivoxmi.com
Does this go to you?

I'm a little hesitant to send this info blindly into the ether.

Simon Bangs, right?

Thanks!

Hello, yes that will come to me directly. We use this box to avoid spam

Your not obligated to upgrade but we recommend it for best performance.

sbangs_air · Post by **sbangs_air** » Thu Sep 10, 2015 9:42 am

electro wrote:
sbangs_air wrote:Hello, if you do have a proof of purchase Jim has authorized us to move you over to our new license system at no cost.
Please contact softwaresales@sonivoxmi.com
This is a C/R system? Also is it stable at 64bit and higher sample rates?

This is a C/R system for now, we are moving with V1.7 to Pace Eden, with optional iLok support.
This will also allow a demo period. v1.6 greatly improves stability and V1.7 nips all known issues in the bud.

antithesist · Post by **antithesist** » Thu Sep 10, 2015 10:02 am

sbangs_air wrote:
antithesist wrote:
sbangs_air wrote:Hello, if you do have a proof of purchase Jim has authorized us to move you over to our new license system at no cost.
Please contact softwaresales@sonivoxmi.com
Does this go to you?

I'm a little hesitant to send this info blindly into the ether.

Simon Bangs, right?

Thanks!
Hello, yes that will come to me directly. We use this box to avoid spam
Your not obligated to upgrade but we recommend it for best performance.

Oh, no... we definitely want to upgrade.

My studio partner will be contacting you.

He found the 2008 registration email from Jim, which references serial/authorization number (or whatever it's called), and the fact that we used one of two auths available for ilok.

It was a telephone/CC order with Nova Musik and the salesperson gave us the number verbally and skipped sending us the box to save the shipping cost.

Anyway, I think you get the idea.

The number was only ever used once by us for a dedicated VI station, and wasn't secondhand.

I remember others were selling their numbers with the remaining authorization, after getting a single ilok asset.

You may run into this from both sides, but not in our case.

Thanks!

sbangs_air · Post by **sbangs_air** » Thu Sep 10, 2015 10:10 am

electro wrote:
sbangs_air wrote:Hello, if you do have a proof of purchase Jim has authorized us to move you over to our new license system at no cost.
Please contact softwaresales@sonivoxmi.com
This is a C/R system? Also is it stable at 64bit and higher sample rates?

This is a C/R system for now, we are moving with V1.7 to Pace Eden, with optional iLok support.
This will also allow for a full demo period. v1.6 greatly improves stability and V1.7 nips all known issues in the bud.

sbangs_air · Post by **sbangs_air** » Thu Sep 10, 2015 10:12 am

antithesist wrote: I remember others were selling their numbers with the remaining authorization, after getting a single ilok asset.

You may run into this from both sides, but not in our case.

Thanks!

Thanks for letting us know, we tend to give customers the benefit of the doubt as we want to provide excellent customer service and from this hopefully repeat business.

Timewarp 1.7 Update