KVR Audio

wagtunes · Post by **wagtunes** » Sun Dec 06, 2015 5:22 pm

jc_vt wrote:Received an update today and the email indicated more people were just added to the test group

This is so odd. I'm not even getting emails from them anymore.

HiEnergy · Post by **HiEnergy** » Mon Dec 07, 2015 3:30 pm

Same here... it's as silent about Flexion as it gets.

218 · Post by **218** » Sat Dec 26, 2015 7:20 pm

Still silent? Any beta testers on this forum who can tell a little. The vids on yt sounds very interesting.

wagtunes · Post by **wagtunes** » Sat Dec 26, 2015 8:54 pm

218 wrote:Still silent? Any beta testers on this forum who can tell a little. The vids on yt sounds very interesting.

I've given up. Moving on to other things.

HiEnergy · Post by **HiEnergy** » Sun Dec 27, 2015 4:03 pm

Also moving along... nothing to see here...

Numanoid · Post by **Numanoid** » Sun Dec 27, 2015 4:06 pm

The interface looks just like Blocks in Reaktor 6

aMUSEd · Post by **aMUSEd** » Sun Dec 27, 2015 4:06 pm

Looking forwards to this when it comes though.

wagtunes · Post by **wagtunes** » Thu Jan 28, 2016 3:55 pm

This is the email I just sent to JoBoMusic.

Hopefully, they will realize that they may be alienating others and losing sales in the process.

Dear Sir:

Below is the email I received from you back in July of last year.

I am still waiting to be placed on the beta testing team.

I know there are those who are already testing this.

I have over 30 years experience programming synthesizers so it puzzles me why I haven't been chosen as a beta tester.

Needless to say, I am extremely disappointed. At the very least, an email informing me that I've been rejected as a beta tester would have been nice.

On a public relations front, this is bad PR alienating your customer base like this before the product even gets released. Whereas at the beginning I was eager to purchase this, now, not so much.

This has been handles poorly and I hope you don't lose too many sales because of it.

You've certainly lost me as a customer.

Sincerely,

Steven Wagenheim

WolfKay · Post by **WolfKay** » Thu Jan 28, 2016 4:44 pm

Hey, chill out!

I guess they're too busy refining their code ATM.
If I were you, I wouldn't expect much from this software anyway…
Something tells me that this ship has been sinking for a few months now.
I may be wrong, though…

wagtunes · Post by **wagtunes** » Thu Jan 28, 2016 5:45 pm

WolfKay wrote:Hey, chill out!
I guess they're too busy refining their code ATM.
If I were you, I wouldn't expect much from this software anyway…
Something tells me that this ship has been sinking for a few months now.
I may be wrong, though…

Well, if that's true then it's a damn shame. I watched the first demo video. This thing has the most amazing potential for truly unique sounds.

frankvg · Post by **frankvg** » Thu Jan 28, 2016 6:40 pm

Really don't understand your agressive and overly dramatic email. Surely you must be aware that there is huge amount of time and work involved in such an endeavour? Afaict it's their first synth?

wagtunes · Post by **wagtunes** » Thu Jan 28, 2016 7:23 pm

frankvg wrote:Really don't understand your agressive and overly dramatic email. Surely you must be aware that there is huge amount of time and work involved in such an endeavour? Afaict it's their first synth?

Then don't send me emails telling me about beta testing after I applied. Or at least have the courtesy to tell me I haven't been chosen. I mean it's been over half a year and nothing.

Numanoid · Post by **Numanoid** » Thu Jan 28, 2016 7:28 pm

wagtunes wrote:
I have over 30 years experience programming synthesizers so it puzzles me why I haven't been chosen as a beta tester.

Needless to say, I am extremely disappointed. At the very least, an email informing me that I've been rejected as a beta tester would have been nice.

Tough luck, but on a scale of 1 to 10 of crapness this is less than a 1

There can be reasons to why they don't notify users not selected as beta-testers

If 1000 apply and 20 are selected, those 20 are told to keep quiet about the process. That will become much more difficult if the 980 are told they are not selected.

wagtunes · Post by **wagtunes** » Thu Jan 28, 2016 7:38 pm

Numanoid wrote:
wagtunes wrote:
I have over 30 years experience programming synthesizers so it puzzles me why I haven't been chosen as a beta tester.

Needless to say, I am extremely disappointed. At the very least, an email informing me that I've been rejected as a beta tester would have been nice.
Tough luck, but on a scale of 1 to 10 of crapness this is less than a 1

There can be reasons to why they don't notify users not selected as beta-testers

If 1000 apply and 20 are selected, those 20 are told to keep quiet about the process. That will become much more difficult if the 980 are told they are not selected.

Except after I applied, via their site, and answered all their questions, they never had to get back to me in the first place. Their first email to me, in response to my application, lead me to believe that I would EVENTUALLY be on the beta team (as it's being done in waves)

It is now apparent that this isn't going to happen. So wouldn't it have saved them a lot of trouble just to never contact me in the first place?

Getting somebody's hopes up and then not following through is bad PR. How many more people do you think are pissed off and ultimately won't buy their product?

It's just no way to do business.

Numanoid · Post by **Numanoid** » Thu Jan 28, 2016 7:41 pm

wagtunes wrote:Getting somebody's hopes up and then not following through is bad PR. How many more people do you think are pissed off and ultimately won't buy their product?

A couple, but this is what one have to expect in business, it's not like a friendship

Business is business: Don't call us, we'll call you

JoBoMusic Flexion (new synth !!!)